My experience with letting agent Wink worth, Harrow is horrible and literally I had nightmare, I stayed in this property (1 Bed kitchen) for 20 months. Had to fight the DPS Arbitration service to get my deposit refund. below are my honest feedback Poor service, no work was attended without multiple emails and endless calls. All charges are too pricey. (They didn't even do the reference check for my wife but still charged 150 pounds), Thanks to Gov't for the new rules of fee waivers for tenant. In between - they hiked the rent twice (rent of the flat was already £50 up in the entire apartment) and notice period was increased from 2 months to 3 months. When asked the reason for increasing the notice period, I was asked to vacate the flat. When vacated they had asked to pay £1585.00 wherein my deposit was only £1150. Below are the charges break up 1. Redecoration of the flat £625.00 (This was charged for a normal wear and tear) 2. Cleaning of the property £200.00 (This charges was on top of the individual work mentioned in point 3, 4 and 5)  3. Steam clean of the kitchen cupboards due to grease £85.00 4. Carpet shampoo £95.00 5. Curtains dry cleaning and labour £65.00 6. Removal and disposal of the items and furniture left at the property £455.00 (This was charged to remove a small Morrison paper bag and one extra bed which was provided by the owner. When the extra bed doesn't belong to me how can I remove??) 7. Changing the bulbs at the property (material including labour) £60.00 Finally, I had to take Dispute Resolution Service to get my deposit back. Whoever is taking service from this WinkWorth, take it on your own risk. be careful while dealing with Katrina Desai and Kamal (Director).