The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

2.7/5, 23 Reviews
48% Recommended
83% sales valuation accuracy
100% letting valuation accuracy
47% sales fee satisfaction
47% letting fee satisfaction
By : 'William'
Services : Letting(I am a Landlord / Landlady)
Rent PCM : £1275
Would you recommend ? : No
Postcode : RH11
Having let properties for many years I can claim that Andrews is the worst agent I have ever used. Their main concern was to let my property in the shortest time possible – the tenants moved in 1 day after Andrews received the final reference, and the substantial concerns of the referencing agency were ignored. The full deposit was not collected, and the references (all failures) were not checked or the contents disclosed to me (other than "everything on them was fine”). There were fundamental failures even to verify the tenant's addresses. Andrews did meet the cost of repossession but refused to reimburse lost rent, or take any action against the “guarantor” who Andrews guaranteed would result in “no loss to you”. Andrews offered £1200 in compensation. After a review by the Property Ombudsman, all my complaints were accepted and I was awarded £8200 to cover unpaid rent and damaged furniture. I will be pleased to supply a copy of the Ombudsman’s report to any interested landlord.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 83.00% | 47% | £325,000 | £750,000 |
| Lettings | 100% | 47% | £550 | £1,500 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 2 | 2 | 8 | 6 | 0 | 0 | 0 | 2 | 2 |
Andrew Hunt Estate Agents
5 High Street, Crawley, West Sussex
RH10 1BH
01293 530208


By : 'Peter'
Branch : Crawley, 5 High Street
Services : Sales (As a Vendor)
Sold price : £385000
Would you recommend ? : Yes
Postcode : RH10
Andrew Hunt managed to achieve an offer of 98% of original asking price which we accepted for our property in Crawley within 5 weeks of contracting with ... Read Full Review

By : 'Peter'
Branch : Crawley, 5 High Street
Services : Letting (As a Tenant)
Rent PCM : £600
Would you recommend ? : No
Postcode : RH10
I had the misfortune of renting a room from Andrew Hunt Estate agent or whatever other aliases they are using at present. The Lies started from the off as there was no wi-fi when I was informed there was, the other lodgers had said this had been the case for the previous 2 months and was for the ... Read Full Review
By : 'William'
Branch : Crawley, 5 High Street
Services : Letting (As a Owner)
Rent PCM : £1275
Would you recommend ? : No
Postcode : RH11
Having let properties for many years I can claim that Andrews is the worst agent I have ever used. Their main concern was to let my property in the shortest time possible – the tenants moved in 1 day after Andrews received the final reference, and the substantial concerns of the ... Read Full Review
By : 'Abigail'
Branch : Crawley, 5 High Street
Services : Letting (As a Tenant)
Rent PCM : £650
Would you recommend ? : No
Postcode : RH11
AWFUL AWFUL COMPANY So I’m here for a rant about Crawley and Gatwick rooms, We moved in the property at the end of January with the family currently living there who stole Liams work phone and tried to go into my empty iPhone box obviously trying to look for my phone. This was just ... Read Full Review

By : 'Bethany'
Branch : Crawley, 5 High Street
Services : Sales (As a Vendor)
Sold price : £325000
Would you recommend ? : Yes
Postcode : RH11
Most accurate valuation sold for within £5 of the asking price Sometimes agents overvalue to win instructions this valuation was ... Read Full Review
By : 'Desanne'
Branch : Crawley, 5 High Street
Services : Letting (As a Tenant)
Rent PCM : £1500
Would you recommend ? : No
Postcode : RH10
Carolyne and Andrew Hunt are rip off merchants parading themselves as reputable property agents. See the Daily Mail report on Andrew Hunt and nite there is a Facebook page called 'Collecting evidence against Andrew Hunt and Gatwick and Crawley Rooms ... Read Full Review
Bad... I have no good word to say.
By : Anna
9 Sept 2019You might care to see...

By : 'Mark'
Branch : Crawley, 5 High Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : RH10
This company sold my house for me after my mum died they were very compassionate and helpful in a difficult time thanks guys really appreciated ... Read Full Review

By : 'VictorSanchez'
Branch : Crawley, 5 High Street
Services : Letting (As a Tenant)
Rent PCM : £570
Would you recommend ? : No
Postcode : RH10
I stayed in one of their property for 2 months. The house was dirty, filthy. Empty cans in the garden, thousands on cigarettes butt on the terrace. All that when I moved in. Off course you sign all âcheckinsâ papers before you even go in, so you sign that it is how they say it is and not how ... Read Full Review
BAD
By : Anna
9 Sept 2019You might want to read...


By : 'john'
Branch : Crawley, 5 High Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : RH6
the maintenance service is very poor, they can take 10 months to fix a dripping tap , they don't reply to your emails, they don't pay back the deposit on the agreed time and they don't give updates when they will pay your money back. Don't trust them,, I am buying a house and I would never let them ... Read Full Review
bad


By : 'Frank'
Branch : Crawley, 5 High Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NW6
Really bad experience, i had trouble from the very first day that i started renting a room from them, and after i left i never received my deposit ... Read Full Review
Bad

By : 'Shannon'
Branch : Crawley, 5 High Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : RH9
If only I could give a one star..These agents are cowboys. They give invalid contracts to their tenant's which I found out myself. They do dodgy work outside their opening hours to scam their tenant's. Recently they even let out a 5.6m stock cupboard and made a Tennant pay over 300 pound monthly. ... Read Full Review
bad - they rip every one off especially the vulnerable foreign people.

By : 'Andrea'
Branch : Crawley, 5 High Street
Services : Sales (As a Vendor)
Sold price : £445000
Would you recommend ? : Yes
Postcode : RH10
Julie has been so very helpful dealing with my property transaction thank you so much I can't relay strongly enough how professional I have found the agency to ... Read Full Review
Excellent service
Excellent service
By : 'Susan'
Branch : Crawley, 5 High Street
Services : Sales (As a Vendor)
Sold price : £750000
Would you recommend ? : Yes
Postcode : RH10
Andrew sold my portfolio of properties the staff were very helpful. Polite and professional I had used them in thenpast to,purchase a property this all went very ... Read Full Review
Very fair
Very fair
By : 'Andy'
Branch : Crawley, 5 High Street
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : SE12
The worst agency I have come across with. Tried to arrange viewing for a few times, they promised to call back to confirm, but they NEVER CALL BACK! As customer (buyer), even cash buyer to match guide price, they have not respect or even trying to help. I am VERY UPSET with their service (I ... Read Full Review
By : 'Nightmare'
Branch : Crawley, 5 High Street
Services : Letting (As a Tenant)
Sold price : £280
Would you recommend ? : No
Postcode : RH11
The property I moved into was not what was even advertised to me originally. A completely different postcode and property were signed over to me. I have no idea where the photos even came from; from what I messaged about on air bnb. I was also told professionals lived in the accommodation but it ... Read Full Review
Only received £160 back from the £280 for a property I never lived in.
By : 'Jim'
Branch : Crawley, 5 High Street
Services : Property Management (They manage our building)
Rent PCM : £900
Would you recommend ? : No
Postcode : RH10
We had to terminate our agreement with Andrew Hunt Estate Agents as they were significantly in arrears in passing on tenant rents to us. This resulted in us unearthing other questionable practices. In the end we had to result to the court system, where we successfully achieved a judgement against ... Read Full Review
By : 'gladtobegone'
Branch : Crawley, 5 High Street
Services : Letting (As a Tenant)
Rent PCM : £550
Would you recommend ? : No
Postcode : RH1
agreed to rent the property after viewing it with its current tenants still there, shower needed fixing so did washing machine as well as the bath needed sealing. the toilet also needed fixing downstairs. All of this was assured to me that it would be done by the time I moved in. the bath was ... Read Full Review
costing was absolutely fine
costing was absolutely fine
By : 'Stephan'
Branch : Crawley, 5 High Street
Services : Property Management (They manage our building)
Would you recommend ? : Yes
Postcode : RH11
The agency manage our block, the gardens are always looking good, the block is generally being well looked after, they are a local agent, the agent before was a London agent and too far away to oversea things, our management fees have been reduced and we are having much more done now better value ... Read Full Review
By : Bob
31 May 2018Tell me , do/did you get annual accounts with where your maintenance charge was spent? We get a badly presented excel sheet that my six year old could do better. There is nothing clear about...
By : 'ANTHONY'
Branch : Crawley, 5 High Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : BN23
[[EDIT ORIGINAL START]] THIS AGENT HAS BEEN OF GREAT HELP AND ASSISTANCE AND WE HAD NO HESITATION IN PROCEEDING TO 'RENT' THROUGH THEM! DURING ALL NEGOTIATIONS, AND WHEN FAULTS HAVE ARISEN, THEY HAVE BEEN EXEMPLARY IN THEIR CARING TREATMENT TOWARDS US. WE CANNOT HESITATE IN GIVING OUR ... Read Full Review
By : 'shirley'
Branch : Crawley, 5 High Street
Services : Other (Relocation agent)
Would you recommend ? : Yes
Postcode : RH6
This agent spent a lot of time with us to try and find exactly what we were looking for Far beyond what was ... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.