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Liverpool, L15

2.6/5, 5 Reviews
40% Recommended

0% letting valuation accuracy

50% letting fee satisfaction

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"Poor estate agents - would..."

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1 Star Review

By : 'Lily'
Services : Letting(I am a Tenant)
Rent PCM : £433
Would you recommend ? : No
Postcode : L7

14 Jul 2020
People found this helpful3

Poor estate agents - would definitely not recommend. Thought I'd write one on here been as the owner basically denied everything I said on my review on google. We were promised that the property would be clean and painted before we arrived. When we arrived there were crumbs in the draw (I have photo evidence of this even though they say my comments are 'factually incorrect' - there were plug sockets hanging off the wall, burglar alarm didn't work - a stained mattress in one of the rooms and leftovers from previous tenants in the cupboard in the living room. I complained about these issues several times - it took them 5 weeks to fix - which they deny of course. Then to top it all off - they charged me 25 pound for three white tac marks on the wall - even though we were told we could use white tac. This according to the agent was 'excessive damage' - there were already several blue tac stains on the wall when I arrived (again I have photo evidence) but apparently my three small white tac stains were 'excessive damage'. I was also ill with the flu on the day we were supposed to have possible tenants looking around. My door was locked and I was in bed poorly. I stated to the agent I wasn't very well. Whilst I appreciate they send emails letting them know people are coming round, I was really ill and she just proceeded to come in anyway which I didn't think was very professional. They have photos of the property - she could've showed it them but instead she proceeded to walk in with me in bed ill and several students just staring at me which was embarrassing. Of course it wasn't excessive damage when the roof started leaking in my room underneath my printer which could have caused excessive damage. Of course they will deny all this. Poor estate agents - poor communication with tenants, would not recommend at all.

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Letting0%50.00%£303£433
Address

Mistoria Estate Agents
51 Picton RoadLiverpool, Lancashire
L15 4LF
0161 707 6106

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Mistoria Estate Agents Branches (View All 4)
They found a very good flat ...

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5 Star Review

By : 'Mehdi'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : L3

5 Nov 2023
People found this helpful0

They found a very good flat for me to rent. Also they helped me to complete the stages for... Read Full Review

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If you value your sanity and ...

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1 Star Review

By : 'Richie'
Services : Letting (Property Management)
Would you recommend ? : No
Postcode : L36

1 Oct 2023
People found this helpful1

If you value your sanity and wish to actually get what you ask for avoid these people like the plague. I could list the litany of errors but there isn't enough space. Suffice to say 3 weeks after ending my contract they still havet passed on half the details I have requested. Give new meaning ... Read Full Review

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Would not recommend ...

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1 Star Review

By : 'james'
Services : Letting (As a Tenant)
Rent PCM : £303
Would you recommend ? : No
Postcode : L8

6 Sept 2022
People found this helpful2

Would not recommend using, not enjoyed my experience with the company . Posted a previous negetive review, which i expanded on my negetive experience, which i have now deleted as I felt intimidated by there responce privately, in which they had told me they reported me to the police for posting my... Read Full Review

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Carried out a number of ...

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5 Star Review

By : 'Alex'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : L7

4 Apr 2022
People found this helpful0

Carried out a number of viewings with this agent and the lady that showed us round was brilliant. Very patient with us and very informative. Highly... Read Full Review

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Poor estate agents - would ...

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1 Star Review

By : 'Lily'
Services : Letting (As a Tenant)
Rent PCM : £433
Would you recommend ? : No
Postcode : L7

14 Jul 2020
People found this helpful3

Poor estate agents - would definitely not recommend. Thought I'd write one on here been as the owner basically denied everything I said on my review on google. We were promised that the property would be clean and painted before we arrived. When we arrived there were crumbs in the draw (I... Read Full Review

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 9/24/2019, 3:12:50 AM by allAgents

Awards won by Mistoria Estate Agents, Liverpool L15 4LF