Lynn+Sean horribly rude. Never respond to emails, constantly chasing to get anything done. Regularly do inspections, say no-problems, then steal your... Read Full Review

As a tenant, the people at the Caversham branch are very unhelpful and completely untrustworthy. They've pushed me to sign contracts and promised to get back to me about certain concerns but they never do. They say they'll look in to my concerns but it never gets anywhere in my favour.... Read Full Review

Lack of communication and trust. The employees of this branch certainly give the impression that they do not value their customers at all. They don't reply to emails unless you chase them. Even the higher management (Sean Masterman or Lynn Masterman) don't respond if you complain. The... Read Full Review

After a nightmarish experience with Walmsley, we transferred to Martin & Co, who have always acted very professionally. They soon found us new, reliable tenants, they inspect the property regularly and they communicate clearly and politely. They explain any issues promptly and arrange repairs... Read Full Review

Rude and disappointing! We never really had any cause to contact the company during the tenancy except to mention that the boiler cover which was hanging off when we arrived (mentioned in the inventory) had finally broken off completely. A replacement never arrived so I was surprised to see... Read Full Review

Martin and co offered a fantastic service with personable, friendly and knowledgable staff. As a tennent I would highly recommend their service to... Read Full Review

Really disappointing.... started off fantastic for the first few months of being with them (we had previously been with another agency who had been particularly difficult)..nothing was too much trouble and staff couldn't do more to help or assist us and I even said to them what a breath of fresh... Read Full Review

I have been using Martin & Co in Caversham to manage a property on our behalf for nearly 2 years.Throughout my dealings with them all the staff have been extremely professional and courteous. They have been proactive in managing the property so repairs are arranged without delay and it is not... Read Full Review

Sean was very good and helpful with finding me a tenant. Very business and quick working, took a lot of pressure off... Read Full Review

I found the staff very friendly and helpful. Really efficient team. Sean and Natasha has helped me a lot from the moment I showed interest in the property. I could move into my lovely new flat within 3 days. I can highly recommend the team and the agent.Thanks again... Read Full Review

Excellent and professional service. They property managed the place we call home, and I can honestly not see any faults, their fees are reasonable unlike many of their competitors, and any issue is promptly resolved. I have found them trustworthy, efficient and fair though-ut my tenancy and... Read Full Review

Current and prospective Landlords be warned. Here's a cautionary tale. When going overseas recently, I employed Martin & Co Reading Caversham as my Letting Agent. I returned 4 months after my tenant left the premises to find bills from my Energy Supplier for GBP 224.47 and from Thames... Read Full Review

They average three days to even acknowledge that a fault has been raised, let alone actually doing anything about them. I currently cannot have a shower or bath as the hot tap has stopped working. No response. My smoke alarm was faulty, going off at random times of the day and night. I was... Read Full Review