Lantana Estates Ltd

I tried to buy a property on which Lantana Estates was advising. It was an awful experience and I highly recommend you avoid them at all costs. I paid a reservation deposit of £2,000 to reserve the property until 31st March 2020. The transaction did not proceed partly because of the Covid19 lock-down measures and partly because insufficient information was provided to me by Lantana/Bernard Construction UK LLP before the expiry of the reservation agreement. The reservation agreement therefore lapsed, as opposed to being cancelled. Lantana/Bernard are refusing to repay the deposit back to me. Beware of these firms - Lantana Estates Limited & Bernard Construction UK LLP - they are untrustworthy, unresponsive, and, in my case, have sought to take advantage of me as a consumer by holding onto my reservation deposit without any good reason. I am having to pursue them through the small claims court: a timely and costly process.