The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.3/5, 111 Reviews
83% Recommended
89% letting valuation accuracy
89% letting fee satisfaction

liam

Kerry
By : 'Katie'
Services : Letting(As a Tenant)
Rent PCM : £1000
Would you recommend ? : No
Postcode : BS8
Awful from the day we were given our keys ( ironic because they didnt even give us a full set of keys). Our inventory wasnt completed properally with no start meter readings (this was the missing key). Our property manager liam did not join us to present the property we had a wonderful lady Kerry who who was as disgusted as us by the state of the property for move in. There was god knows what in the bath everything had three inches of black dust built up on it and the furniture was hilariously unusable with bum sized holes in the seat of a chair. Kerry was lovely and offered us the chance to clean the property ourselves in return the company would pay us for our efforts she actually seemed genuine and treated us like humans and was a stark contrast to what he had from liam. In doing so we found newspapers from 2007- over ten years old in the kitchen, mould growing in the fridge and freezer, light fittings hanging precariously of the ceilings ( if that helps you to appriciate how dirty and dangerous the state of the place was). After a push from Kerry, Liam finally got involved and asked the landlords if they would agree to remove the furniture so we could let unfurnished instead. Meanwhile we still havent hadn't been given keys to the meter reading hall. We eventually cleaned and painted the place to the point it is actually a nice place to live ( waiting over 6 months for the cleaning bill to be paid). The keys for the meter cupboard never arised and I had to find the management company for the rest of the building to ask for them myself (only to discover liam hadnt even been in contact with them) , this was a good 4 months into our tenancy and little did i know the initial starting reading provided to our utilities company before move in was also incorrect leading me to have to deal with alot of chasing and admin with utility companies so not to be charged an extra £600. We were never provided any details of the actual landlord other then their name , i really wish i could have warned them how awful abode is treating us and probably them, it feels like a scam being run. saying they are managing the property but doing so little to do so. Liam avoided our phonecalls, emails or any form of contact he often would say one thing to me and another to my other flatmate constantly lying or palming us off. We had no proper heating in the property, he sent in a plumber who said what needed to be changed and the plumber never returned to fix the issue , something liam would deny even hearing of the issue even though i was there when the plumber spoke to him on the phone and have copies of my emails stating the issue. To be fair, he did somethings when needed but he didnt handle it well. I also heard from a neighbour that their was a gas leak in the property before we moved in, and it took the neighbour threatening to call the police on him to actually come and deal with the problem. The level of stress created by having to deal with this agent was beyond compare and the examples above are just a few of the many things that went wrong. I Just hope people stay away from letting him manage their properties because I wouldn't trust him to handle my shopping trolly let alone my house.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 89% | 89.00% | £340 | £7,220 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 32 | 1 | 55 | 17 | 0 | 0 | 0 | 0 | 5 | 1 |
Abode Property Management Limited
132 Whiteladies Road, Bristol, Avon
BS8 2RS
0117 973 8866






By : 'Anonimus'
Branch : Bristol, 132 Whiteladies Road
Services : Letting( As a Tenant )
Rent PCM : £100
Would you recommend ? : No
Postcode : BS1
Their houses have mold painted with oil paint, they are just rags who steal money and cheat ... Read Full Review




















By : 'Philip'
Branch : Bristol, 132 Whiteladies Road
Services : Letting( As a Tenant )
Rent PCM : £5
Would you recommend ? : No
Postcode : BS6
See photos of human excrement after Abode had professionally ‘cleaned’ one of their properties. abode Property Management allow tenants to move into filthy, damp, mouldy, houses in total disrepair (that they promised to professionally clean). They often take inflated part of the ... Read Full Review



By : 'Sarah'
Branch : Bristol, 132 Whiteladies Road
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : BS4
A few years ago, when we moved overseas, we made the unfortunate decision of engaging Abode to look after our two properties in Bristol. This was, sadly, a serious mistake. There is absolutely nothing positive I can say about the experience. Quite apart from a whole catalogue of minor errors ... Read Full Review
By : 'Emma'
Branch : Bristol, 132 Whiteladies Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BS8
One of the worst companies I’ve ever had to deal with. Unprofessional management , untrained and ill-informed staff , management all working from home and lack of support towards tenants. If I can give one piece of advice it would be not to use this company to let with - you will not ... Read Full Review
By : 'Hakim'
Branch : Bristol, 132 Whiteladies Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BS1
Haven't even letted a property from this agent and yet here I am writing a review about this awful agency. Booked a viewing with a property, spent two hours travelling to Bristol only for them to tell me how the landlord doesn't want sharers. COMPLETE WASTE OF ... Read Full Review
By : 'Walker'
Branch : Bristol, 132 Whiteladies Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : M5
HMO nightmare!!! - Avoid Tenant in a 5-bed HMO where the property switched managing agents mid tenancy. -Tons of people coming into the property during national lockdown (6+) even with some without face masks. -No cleaning of shared areas. -Multiple ... Read Full Review


By : 'Katie'
Branch : Bristol, 132 Whiteladies Road
Services : Letting( As a Tenant )
Rent PCM : £1000
Would you recommend ? : No
Postcode : BS8
Awful from the day we were given our keys ( ironic because they didnt even give us a full set of keys). Our inventory wasnt completed properally with no start meter readings (this was the missing key). Our property manager liam did not join us to present the property we had a wonderful lady Kerry ... Read Full Review
By : 'Josie'
Branch : Bristol, 132 Whiteladies Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BS2
Very unhappy with the service from this lettings agency. We paid for a professional clean and they still found excuses to charge us for more cleaning. Shocking communication, rude staff and completely unnecessary ... Read Full Review
By : Po Lee
17 Dec 2019We recently brought our flat through Mr. Csaba Toth of Frank Harris & Co estate agents at 87 Long Lane, London (020 7600 7000). Very happy with the service from Mr. Csaba Toth as he was...

By : 'Jon'
Branch : Bristol, 132 Whiteladies Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BS7
Holly looks after the day to day running of my three properties and had done for a few years now. She does an excellent job. She's always on top of everything and if something needs doing is on it immediately. She always responds to emails in double quick time is always good mannered and ... Read Full Review
I think the agents fees are in line with the market but they offer a first class service.
By : 'Displeased'
Branch : Bristol, 132 Whiteladies Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BS8
I have been reading these reviews and I have no idea where the 5 stars are coming from and I expect most of them are fake and written by the company themselves. I'm a current tenant and Abode are completely unprofessional and rude. I would go into specifics but the last thing I want is for ... Read Full Review
A percentage of your rent, so if you rent somewhere cheap they are cheaper, somewhere more expensive they are more expensive.

By : 'Pam'
Branch : Bristol, 132 Whiteladies Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BS6
We rented a property with Abode, and it has taken me a long time before deciding to fill this in, because we were both so upset with our treatment that we were to angry to do this justice. I found the branch to be incredibly unhelpful and unsupportive. On many occasions they did not communicate ... Read Full Review


By : 'BD'
Branch : Bristol, 132 Whiteladies Road
Services : Letting( As a Tenant )
Rent PCM : £499
Would you recommend ? : Yes
Postcode : BS6
Most professional student letting agents I have come across. Students are actually treated as tenants rather than an inconvenience. Well organised inventory and check out systems, with no unnecessary charges added upon leaving. When work was required on the properties it was completely quickly and ... Read Full Review
Agency fees seem to be standard across student agencies, no hidden fees or outrageous costs.

By : 'Mareks'
Branch : Bristol, 132 Whiteladies Road
Services : Letting( As a Tenant )
Rent PCM : £500
Would you recommend ? : Yes
Postcode : BS6
Had fantastic experience renting a flat for 6 of us, final year students. I was the one taking the first pair of keys and doing inventory. After my compulsive inventory check and quite a lengthy email of queries, I returned to the house in September with everything sorted to the finest detail. No ... Read Full Review
Reasonable market-rate fees.


By : 'Almog'
Branch : Bristol, 132 Whiteladies Road
Services : Letting( As a Tenant )
Rent PCM : £500
Would you recommend ? : Yes
Postcode : BS6
Abode provided excellent service throughout my tenancy in a 6 bedroom house. This was my second time using Abode after an already positive experience renting from them during my penultimate year of study. They have been quick to respond to our queries and communicated extremely well with us. When ... Read Full Review
Good
By : 'Tomas'
Branch : Bristol, 132 Whiteladies Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BS2
Just finished my tenancy in Bristol and have had nothing but positive experiences with Abode. Shortly after viewing the property, they helped us secure the property quickly, without hassle as well as providing swift maintenance during our stay. Would gladly recommend to a ... Read Full Review

By : 'Kasia'
Branch : Bristol, 132 Whiteladies Road
Services : Letting( As a Tenant )
Rent PCM : £455
Would you recommend ? : Yes
Postcode : BS8
I found Abode were very professional and easy to reach. My housemates and I stayed in two houses over the course of our university degrees in Bristol and found that our experience was more pleasant when we used ... Read Full Review
The agent's fees were the same as elsewhere so only fair but still high

By : 'Jack'
Branch : Bristol, 132 Whiteladies Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BS2
Abode were very organised and easy to rent with. Everything was clearly explained and they made renting stress-free. Whenever we needed to contact them they were available and always helpful. I would recommend this ... Read Full Review


By : 'L'
Branch : Bristol, 132 Whiteladies Road
Services : Letting( As a Tenant )
Rent PCM : £480
Would you recommend ? : Yes
Postcode : BS8
having reached the end of my one year tenancy with abode i can safely say that they provide a 5* service with excellent communication ... Read Full Review
good
By : 'Thomas'
Branch : Bristol, 132 Whiteladies Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BS8
Just finished renting one of their student properties for the year. We received an excellent service all year - good with communication, repairs and upgrades - and very fair with the deposit/inventory. Would reccomend to all ... Read Full Review
Competitive fees and transparent with deposit and deposit repayment


By : 'swoodhouse'
Branch : Bristol, 132 Whiteladies Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BS8
Having rented many student properties over my university career, I can safely say that Abode were the best by an absolute mile. They are reasonable and understanding on issues surrounding general wear and tear, and do not try to rip you off your deposit like the vast majority of letting agents of ... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Please email info@yourabode.co.uk for our full complaints procedure. We welcome comments, compliments and suggestions too!
Last updated at 4/24/2017, 3:19:19 AM by allAgents