Had a viewing arranged in Birmingham in jewellery quarter. Had to travel all the way from swansea only to find that the apartment was already taken and tenants have moved in. Not only that but I was not met by anyone from the agency for the viewing as scheduled was just waiting for a good ten... Read Full Review

We thoroughly enjoyed our first few months at our apartment block. Rent was slightly discounted due to repairs on the building. They promised scaffolding to come down Nov 2021, then it was Jan 2022 and to this day (Aug 2022) it is still up and are charging us full price. We have not seen any... Read Full Review

No one cares Is freezing in my room since 24 November 2021 and yet I keep taking to this and that manager and No one cares to send someone to look at it They did send an engendering but he said he is the wrong person and the issue is yet not solved I came back yesterday Monday 29 November... Read Full Review

Le Roy - excellent concierge at Kimmerston House, London. I wanted to leave a review having rented with Grainger in central London for 3 years. Le Roy is a fantastic concierge who doesn't get the credit he deserves in my opinion. He kept the property running smoothly, and was always on hand ... Read Full Review

BEWARE of Grainger PLC and Luke Pollard. If I could give negative stars I would. Luke and Grainger breached my contract numerous times in numerous ways. Having to go to court in order to simply recover my deposit because these people are nothing more than con artists. STAY AWAY! Luke always... Read Full Review

I unfortunately rented a 2 bed flat via Grainger for 4 months. I had no intention of my stay being so short and having to move again, however due to unsavoury fellow residents in the block who decided to harrass myself and another couple, I had no choice but to move. Despite photographic and video... Read Full Review

This is my 3rd or 4th time to renew my contract woth Grainger properties and i would like especially to thank Mr Luke for his kindness and the fast... Read Full Review

Just wanted to leave a quick review on Ryan Leigh and say so so impressed with how quickly things were sorted out and no issues at all. Even managed to bring the moving in date forward which has helped me no end. Thankyou. Credit to the... Read Full Review

Our boiler broke down on Sunday morning, an engineer arrived in the afternoon & said it wasn't repairable. After an email to our property manager a new boiler was installed on the Wednesday. Many thanks for your prompt... Read Full Review

Grainger are amazing. Our Property manager, Edyta, is the best property manager we have ever had. She is super patient and very helpful. She has made us very happy tenants, so much that we have decided to rent another one of their properties and stay with... Read Full Review

I have been with the Grainger for two years and I am delighted that my new flat is managed by the same agency. It really feels personal and I know I'm being supported by the great team. Luke and Sophie have always answered my emails promptly and went above and beyond to make sure my request... Read Full Review

When I moved to my apartment for the first time, there was a problem with another letting agent about the removal of the existing furniture, but Grainger was very interested in this situation and they dealt with me and solved my problem quickly, even though they were not responsible. I am very... Read Full Review

I am a new tenant of Grainger PLC in the Liverpool area, and couldn't be happier with the treatment I have received from Luke pollard my property manager, any issue I have it's sorted instantly no questions asked and to the highest professional standard! Couldn't recommend Grainger... Read Full Review

Graingers have been excellent throughout our time renting in Liverpool. They have quickly resolved issues and have been very open and swift with their communications. All in all, I would recommend using Graingers for those... Read Full Review

Great support from Luke in our move. Any issues were ironed out quickly and nothing was too much to ask. Great to have someone friendly at the end of the... Read Full Review

I had a few issues with my bank and my apartment and when I contacted one of the agents at Grainger, they responded promptly to it. I feel very satisfied with their professionalism and... Read Full Review

I've been in an intenable flat for some 6 months now. I live below anti-social tenants who stamp about on hardwood floors all hours, let their kids run back and forth, jump off things and have domestics every week. They've even tried to kick down their own door twice before now.... Read Full Review

We were due to move into our flat on friday.nothing but problems from start to finish,at the start of the process everything went smoothly a couple of days later we were told all the checks and everything they needed was all great so they didnt nees anything else from us. But to our devastation... Read Full Review

I have had recent dealings with these people. Goodness, they really don't want to talk to you! No matter how many times you call them, it's always we'll call you back, and they never do! My mother passed away recently, and her house now has to be sold. There was an equity release scheme in... Read Full Review

Grainger is possibly the most incompetent company I have ever dealt with. They attempt to have little to no communication with you, unless you threaten to withhold rent. They are the masters of fobbing you off and constantly seem to be "on leave" so unable to respond to your... Read Full Review