The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.6/5, 15 Reviews
93% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
99% letting fee satisfaction
By : 'G'
Services : Letting(I am a Tenant)
Would you recommend ? : Yes
Postcode : SG19
We are now living in our 3rd property rented through Lane & Browns, and have found the process from start to finish friendly, fair and professional. the previous two houses we lived in were managed by L&B- all of our maintenance requests and queries were always dealt with promptly and we trusted them with our homes completely. our current home is tenant find only but our Landlord is also fair, efficient and friendly which reassures me that they not only are a good letting agent but also that they deal with good landlords in our experience. We treated all of our houses like a home and even with young children living in them we have had our deposits returned in full. We wouldn't want to deal with anyone else!
By : Alan Richards
2 Jun 2020I have been a tenant in the same property with Lane and Browns for over seven years and always found the staff to be helpful and efficient. The response to any maintenance or contract issue has never been anything but prompt and fair. Should I decide to move at some point in the future I would hope that my relationship with Lane and Brown could continue.
By : Jonathan Evans
2 Jun 2020As Landlords we have used Lane and Browns for many years. They always look after us well with both ours and the tenants best interest at heart. The Team are great, always responding to emails (even in this Pandemic.) We recently carried out a major refurbishment at a property ,and while we live in the North of England , we had no hesitation in using their appointed contractors to do the work. The result was a great finished job, and also a higher rent with a great new tenant. Not sure what more we can add about the quality of their service._ Well done Lane and Browns.
By : Marcus Nicholls
2 Jun 2020I have used Lane and Browns for over 4 years and found them to be very professional and friendly. Whenever I have an issue this is quickly resolved with feedback accordingly. Would highly recommend
By : Daniela
2 Jun 2020Fantastic company, have always been incredibly professional and have put my mind at ease over renting out my home. Would highly recommend!
By : Jonathan Johnson
2 Jun 2020Used Lane and Brown twice in the last 2 years to let our property in Gamlingay. Always have been very efficient and always have found very good tenants for us. Would use again
By : Pam and Des Larcombe
2 Jun 2020No problems, sound friendly professional service: keep safe...Stay Alert ..Maintain Social Distancing and live you life...this social distancing is not good. I am on my second Black Bush!! and we had a little picnic at Goodrington Beach earlier. Regards Des
By : Tina
3 Jun 2020Completely agree with the above comment
By : Paul Butcher
3 Jun 2020Been renting out properties through Lane & Browns in Sandy for 19 years. Always found them to be knowledgeable and professional. Your property is SAFE in their hands ! Happy Landlord.
By : Sam Mason
25 Jun 2020Thank you so much for your thoughtful and detailed review. We are so grateful to you for taking the time to share your experience with us, and for your ongoing continued support.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 100% | £0 | £0 |
| Lettings | 100% | 99% | £650 | £970 |
Lane & Browns Estate Agents
11 High Street, Sandy, Bedfordshire
SG19 1AG
01767 691122

By : 'Shelomi'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : SG19
The staff at Lane and Brown were nice and polite, they kept me regularly informed throughout the purchase process. James was very accommodating when trying to view the... Read Full Review


By : 'Jeannie'
Services : Sales (As a Vendor)
Sold price : £370
Would you recommend ? : Yes
Postcode : SG18
I couldn’t have chosen a more personalised, responsive, professional and understanding agents. Leigh and James were brilliant. They really cared and assisted me to get through some difficulties. I didn’t expect the large amount of viewings within such a short period of time... Read Full Review
By : 'William'
Services : Letting (As a Owner)
Rent PCM : £825
Would you recommend ? : Yes
Postcode : SG19
We find Lane and Brown very approachable and supportive. Very satisfied. This goes for all the staff at the Sandy High Street... Read Full Review
By : Sam Mason
25 Jun 2020Thank you so much for your lovely review Bill. Kindest regards Sam &...
By : 'Anne'
Services : Letting (As a Owner)
Rent PCM : £970
Would you recommend ? : Yes
Postcode : SG18
As Landlords we have used Lane and Browns to manage our properties and they have always been extremely professional. We would not hesitate to recommend them. The staff are all very friendly and efficient - responding to any problems without delay and providing an excellent... Read Full Review
By : Sam Mason
25 Jun 2020Thank you so much for your thoughtful and detailed review Anne. We are so grateful to you for taking the time and for your continued support. Sam &...
By : 'John'
Services : Letting (As a Owner)
Rent PCM : £925
Would you recommend ? : Yes
Postcode : SG19
We have been renting out our property through Lane and Brown for the past 5 years. The staff have always been knowledgeable, helpful and quick to get in touch and resolve any issues mainly with breakdowns and maintenance issues with the property. We have had 3 different tenants and all have been... Read Full Review
By : Sam Mason
12 Jun 2020Thank you so much for your kind words, John. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky to work for clients like you. Best...

By : 'Andrew'
Services : Letting (As a Owner)
Rent PCM : £650
Would you recommend ? : Yes
Postcode : SG19
I have rented my property through Lane and Brown for fifteen years. Throughout that time, I have had no issues with any of my tenants who have all been great. The staff at Lane and Brown are really nice and always happy to help and know their stuff. I have dealt with Sam since I first became a... Read Full Review
By : Sam Mason
12 Jun 2020Thank you so much for your thoughtful and detailed review Andy. We are so grateful to you for taking the time to share your experience with us. 15 years wow! Best...

By : 'Keith'
Services : Letting (As a Tenant)
Rent PCM : £650
Would you recommend ? : Yes
Postcode : SG19
I have rented a property with Lane and Browns for the last 9 years and have always found them to be efficient, helpful and professional. They were incredibly flexible and understanding particularly after I was made redundant in September 2018. I would definitely want to stay with them should I... Read Full Review
By : Sam Mason
25 Jun 2020Thank you so much for your kind review Keith. We are really grateful to you for taking the time and for your continued support. Sam &...
By : 'J'
Services : Letting (As a Owner)
Rent PCM : £750
Would you recommend ? : Yes
Postcode : SG19
The team at Lane and Brown have managed my property since 2001 and as a landlord I have always had excellent service from them. All problems are managed quickly and efficiently and the team are always going out of their way to help both myself and my tenants. I would not hesitate to recommend their ... Read Full Review
By : Sam Mason
12 Jun 2020Thanks for taking the time to share your feedback with us. It means so much when our clients share their experiences. Wow 19 years means we must be doing something right! :) Thank you also for your...

By : 'Carl'
Services : Letting (As a Owner)
Rent PCM : £850
Would you recommend ? : Yes
Postcode : SG19
We have been renting our property with Lane and Browns for 14 years. We have had several different agents managing the property for us, but we have always experienced the same high level and professional service, all under the watchful eye of Sam Mason, who incidentally was our original property... Read Full Review
By : Sam Mason
25 Jun 2020Thank you so much for your thoughtful and detailed review Carl. We are very grateful to you for taking the time to do so and also for your 14 years of continued support! Kindest regards Sam &...
By : 'Claire'
Services : Letting (As a Tenant)
Rent PCM : £845
Would you recommend ? : Yes
Postcode : SG19
We have been living in our current home for nearly 12 years now. Lane and Brown took over the management of the property half way through our tenancy and since then it’s been smooth sailing. We treat the house like ours, but if we need anything they’re fast to respond.... Read Full Review
By : Sam Mason
25 Jun 2020Thank you Claire for your kind & thoughtful review. We are very grateful to you for taking the time. Kindest regards Sam &...
By : 'Val'
Services : Letting (As a Owner)
Rent PCM : £650
Would you recommend ? : Yes
Postcode : SG19
Not perfect but certainly a Company I would choose without hesitation in preference to many others. The girls are helpful, polite and willing to look into any situation that I as a landlady might be worried about. Peace of mind is worth a lot in the present climate and that’s why I rate ... Read Full Review
By : Sam Mason
25 Jun 2020Thank you so much for your ongoing support & honest Review Val. Kindest regards Sam &...
By : 'Madeline'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SG19
I’ve been renting my home with Lane and Brown for 13 years. They are really professional and helpful. If I have a problem it is always dealt with immediately. The staff are friendly and very... Read Full Review
By : Sam Mason
25 Jun 2020Thank you so much Madeline for your thoughtful and kind review. It really doesn't feel like it was 13 years ago when we first met, where has the time gone! :) Kindest regards Sam &...
By : 'Mark'
Services : Letting (As a Tenant)
Rent PCM : £695
Would you recommend ? : Yes
Postcode : SG19
Very professional company always very helpful when I have contacted them including all the maintenance/contractors they use all have done very professional work when they have come out I would highly recommend them to anyone looking to rent a... Read Full Review
By : Sam Mason
25 Jun 2020Thank you for your great review Mark. We are very grateful to you for taking the time. Kindest regards Sam &...
By : 'G'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SG19
We are now living in our 3rd property rented through Lane & Browns, and have found the process from start to finish friendly, fair and professional. the previous two houses we lived in were managed by L&B- all of our maintenance requests and queries were always dealt with promptly and we... Read Full Review
By : Alan Richards
2 Jun 2020I have been a tenant in the same property with Lane and Browns for over seven years and always found the staff to be helpful and efficient. The response to any maintenance or contract issue has never ...
By : 'Clara'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : SG18
A company that make frivolous claims on your deposit as you're leaving and will withhold giving references to your next property until you agree to their deductions. Have never received deductions from other letting agents seems like this may be a new source of income since they can no... Read Full Review
By : Sam Mason
12 Jun 2020Dear Clara I believe all matters have now been completed? Lane & Browns take any feedback very seriously and we would be more than happy to discuss this further at your own convenience. Kind ...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 6/25/2020, 2:42:56 AM by allAgents