The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

3.1/5, 27 Reviews
56% Recommended
100% letting valuation accuracy
80% letting fee satisfaction

Sarah

howard
By : 'Laura'
Services : Letting(I am a Tenant)
Rent PCM : £650
Would you recommend ? : Yes
Postcode : NE6
Belvoir Newcastle central have provided a high quality service whilst I have been living in a rented property for the past 12 months. Lorraine, Sarah, Howard and the team have been excellent with all communications and any maintenance issues I have had were addressed promptly and to a high standard due to the efficient web system. Would recommend this agent to future tenants in Newcastle!
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 100% | 80.00% | £268 | £1,000 |
Belvoir
218 Chillingham Road, Newcastle upon Tyne, Tyne and Wear
NE6 5LP
01912656759

By : 'Callum'
Services : Letting (As a Owner)
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : NE30
As a first time landlord Belvoir’s team have helped me get up and running, professional friendly service, highly recommend to anyone looking to rent out a... Read Full Review

By : 'Eric'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : NE15
Really great and friendly service from all the staff at Belvoir. Our flat was no sooner advertised than a suitable tenant found and in place. Can’t praise their service enough, my thanks to... Read Full Review
By : 'Andrew'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : NE3
As a landlord I have had excellent service. Always kept up to date with no complaints from any tenants. Good rent... Read Full Review
By : 'Mary'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : NE6
Always very helpful and very friendly. Always respond when there are any issues. 100% recommend this agent for letting your... Read Full Review
By : 'Craig'
Services : Letting (As a Tenant)
Rent PCM : £750
Would you recommend ? : No
Postcode : NE1
Extremely poor customer service. I was left without a toilet for over 2 weeks due to a blockage and flood (a blocked pipe within the building) I had to foot the bill for a carpet clean to remove the stain and smell. Upon leaving the apartment I was then charged for damages and cleaning 3 months ... Read Full Review


By : 'Caryn'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NE3
Extremely helpful and friendly staff, always at hand to solve any queries or issues I had. Very reliable and would not hesitate to recommend Howard and the team in... Read Full Review


By : 'Laura'
Services : Letting (As a Tenant)
Rent PCM : £650
Would you recommend ? : Yes
Postcode : NE6
Belvoir Newcastle central have provided a high quality service whilst I have been living in a rented property for the past 12 months. Lorraine, Sarah, Howard and the team have been excellent with all communications and any maintenance issues I have had were addressed promptly and to a high standard ... Read Full Review
By : 'Nick'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : NE8
Where to begin. Three and a half years ago we moved in and requested a 6 month fixed term contract, Belvoir disputed saying the Landlord wouldn't accept anything less than 12 months. The day we signed the contract they placed 6 months on the contract so we signed. Days later we kept getting ... Read Full Review
By : 'Dr'
Services : Letting (As a Owner)
Rent PCM : £575
Would you recommend ? : Yes
Postcode : NE13
Switched to these guys a while back, always had a hassle free service no problems finding good tenants swiftly for multiple properties, all admin for vetting and deposits well documented. A wise choice for a landlord in the... Read Full Review
market rate at a glance some items cheaper now than in the past
By : 'Daniel1993'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : NE21
WORST LETTING AGENT IN THE COUNTRY. AVOID AT ALL COST! TERRIBLE SERVICE! TERRIBLE TREATMENT OF CLIENTS! TERRIBLE COMMUNICATION! The team at Belvoir are the worst company I've ever had the displeasure of dealing with, 1 star is definitely too much. They provided me with a completely sub standard... Read Full Review
By : 'Kat'
Services : Letting (As a Tenant)
Rent PCM : £268
Would you recommend ? : No
Postcode : NE6
Just finished renting from them. Such a terrible agency and most of the staff are rude. Took them a year and a half to replace a broken bed. And that's only one issue we had. They took their time responding to any queries/repairs and acted like we were a nuisance when we asked them to go their... Read Full Review
Extortionate considering they charged £150 admin fee per person and can't do basic admin.
By : 'lindsey'
Services : Letting (As a Tenant)
Rent PCM : £695
Would you recommend ? : No
Postcode : NE5
Never in my life have i dealt with anyone so unorganise. Every time i had a problem it would take months to fix it. We left after 3 years of being tenants and when we handed in the keys they said they would take off money and let us know how much we owe. Before they had even seen the property. We... Read Full Review
Terrible
By : Tennant
21 Jun 2017I'm a currently a Tennant with them and they are so bad I don't know what to do. All these reviews on here I've experienced myself. You ask to speak to manager to put a complaint and she just sticks...


By : 'Nigel'
Services : Letting (Property Management)
Rent PCM : £650
Would you recommend ? : Yes
Postcode : NE5
I've dealt with belvoir now for over 8 yrs and always found them to be nothing but friendly and always there to help. They go out of there way to solve any issue and always want what's best for there tenants. Girls in the office are always friendly and... Read Full Review
By : 'Andrew'
Services : Letting (As a Tenant)
Rent PCM : £600
Would you recommend ? : No
Postcode : NE29
DO NOT USE THIS ESTATE AGENT!!!!!!!!! The worst company I have ever dealt with by a long way - Customer service skills are non-existing and I feel 1 star is far too high. My washing machine broke and they failed to turn up 3 times for the engineer leaving me without a washing machine for 6 weeks,... Read Full Review
ok

By : 'N.'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : NE1
Would highly recommend Belvoir Lettings to any landlord thinking of renting out any of their property's. The letting of my property was handled with great attention and care, with no issues from Tenants. Thanks Howard... Read Full Review
As expected.
As expected.
By : 'Lawrence'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : NE3
Would like to thank Sarah and her team for looking after my mothers house for the past 4 years since she has been away. The care and attention they put in was great and we never had any issue from any... Read Full Review
as expected


By : 'Philip'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : NW
I have had my 11 property is looked after by Belvoir Newcastle for several years and cannot fault the tension to detail and the excellent service. I would highly recommend Belvoir Newcastle to any prospective landlord A property owner is looking to let out their... Read Full Review
Very fair considering the level of service .
By : 'David'
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : NE8
I am a landlord with Belvoir Lettings Newcastle and have one property with them and I came to use them when they bought Citypadz who I used previously for my property. Communication from them is disappointing I use their fully managed service and never know in any month how much net rent I will... Read Full Review
Average
Average

By : 'Newcastle'
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : NE6
Sarah's been really helpful during a difficult time after a difficult tenant left the place in a mess - my property looks good,and that was handled... Read Full Review
Good
Good
By : Howard King
23 May 2016Thank you for your review. I am pleased that the team at Belvoir Newcastle were able to assist you, I will pass your comments onto Sarah in particular. If you have any further questions that you need ...
By : 'Matty'
Services : Letting (As a Tenant)
Rent PCM : £700
Would you recommend ? : Yes
Postcode : NE6
The agents were very helpful when we lived here, at the end of tenancy they gave us good advice on how to leave the property to get the full deposit back, they even gave us the contact number of the cleaner they use, who we used to bring the property back up to a good standard and we were given our ... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
OUR COMPLAINTS PROCEDURE (NALS & TPO)
The Property Ombudsman complaints procedure timescales.
CODE OF PRACTICE
We have 3 working days to acknowledge a written complaint
We then have 15 working days to give a FULL RESPONSE explaining the option to escalate the complaint to the TPO.
We then have 8 weeks to complete a full investigation and issue a final viewpoint letter.
These timescales are the same if the complainant comes directly to us.
Last updated at 6/17/2016, 9:56:45 AM by allAgents