Ace Relocations Ltd

Would give minus stars if I could. 250 pounds for this service, and from my experience they do not talk with you unless you message first. When I showed keen interest in a place, while stressing my urgency to find a place, responses were slow and was told that they couldn't schedule me a ... Read Full Review

Avoid this company by any means possible! If you want to be a landlord that doesn't get paid, or a renter who gets spoken to like a piece of dirt then by all means go with Ace Relocations. The nice looking pictures and great locations sell you the dream, but the reality is very much the ... Read Full Review

Avoid at all costs. Terrible service. Whenever you need something, they don't reply to the phone nor answer your emails. They change their bank accounts and tell you it will be your problem if you send to the old account but they don't send you the correct bank account details (even ... Read Full Review

If I could give them zero stars, I would. Less, even. That would be more accurate. Bottom line - these guys are cowboys. Rumour has it they're about to go bust (if they haven't already) - but are now trying to trade under 'Safe Relocations' instead? They issue room licenses ... Read Full Review

I have an extremely bad experience with this agency, since I moved into their property my life turned into a nightmare. First of all, they say they only let professionals rent out their properties but it is not true. I lived with a non-professional and disrespectful couple, one of them even ... Read Full Review

Run away from them if you can!! I was in a flat with a woman with a mental issue. Literally one woman came one day to speak to her and I heard her saying "if you keep hearing voices call me, your medication will arrive tomorrow". This woman was waking me up every 30 minutes with her ... Read Full Review

I am yet another landlord, who is owed a lot of money by Ace Relocations Ltd. Their business approach of taking rent from tenants and not paying landlords is unethical, dishonest and in breach of contract law. Their behaviour, contempt and attitude are also appalling. Landlords should not go into ... Read Full Review

I had worst experience in being a tenant with this agency. Contract Issue: In September 2020, I had signed a contract and moved in on Saturday. In two days later on Monday morning they sent 6 weeks notice to all tenants to vacate the property as the landlord was asking the house back. It ... Read Full Review

I have rented from Ace Relocations, and they still owe me part of my deposit and rent though I have it in writing from them that it will be refunded in full. Noone reacts to emails. To get anything fixed is a quest of impossibility. I would not recommend renting from them. Had to involve the lawyer ... Read Full Review

Me and my brother just moved out their property because of the many issues Ace Relocations refused to deal with. I had to live with a wasp nest in my room for over a year as they never sent anyone to sort that out. I have reported it many times however all of my emails went unanswered. The property ... Read Full Review

The worst company to have as a tenant in a property you own. Steer clear at all costs. They don't pay the rent, they don't fix problems and allow damage to property and they are incredibly rude and arrogant. Do not go near ... Read Full Review

If you want to live somewhere where nothing gets fixed, you don't even get a bed provided on moving in, you're never informed of when major works are getting carried out, and you get told lies all the time, and your phone calls are ignored, then you're in the right place with ... Read Full Review

I stayed in a flat with Ace Relocations for 6 months between 2019 and 2020. Throughout my tenancy they were very unhelpful and completely unprofessional. During my time with them the only toilet in the flat was blocked and unusable and it took almost a MONTH of me persistently calling and emailing ... Read Full Review

This was the only property I ever lived where there was a professional fire alarm, fire doors installed, 24 hours emergency number provided so I felt very safe living ... Read Full Review

Easy to work with compared to other agents I met before. The staff are friendly and helpful. Most issues were responded to quickly and ... Read Full Review

Great experience with Ace Relocations, the viewing was well organized, admin went smoothly, they provided free cleaning service, and refunded my deposit in full and in time when I left, highly ... Read Full Review

There was a few maintenance issues, which I was told the agency had to always request permission from the landlord, and it took a bit of time sometimes, hence the four star ... Read Full Review

Lovely property and I had very good flatmates, while I only stayed for four months I really enjoyed living ... Read Full Review

When there is a place of humanity I found it here. ACE Relocation is a buisnis dealing whit a lot of people with different circumstances. And yet I found understanding menagement that tries to help people living "under there roof" . This are people how are honest and respectful to there ... Read Full Review

Where shall I start.. the room is lovely the house as well , huge HMO good conditions etc nothing wrong with it, despite the fact that on viewing they sent me a property inspector that bless him he's been so nice, im not going to address the fact he was late London and surroundings are ... Read Full Review