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Bishops Stortford, CM23
3.4/5, 16 Reviews
60% Recommended
0% letting valuation accuracy
33% letting fee satisfaction
"Quite possibly one of the..."
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1 Star Review
By : 'K'
Services :
Would you recommend ? : No
Postcode : CM23
2 Jan 2020
People found this helpful0
Quite possibly one of the worst estate agents I have ever had the misfortune of dealing with. Only interested in getting their commission and bonuses - not interested in the well-being of their tenants, or bothered about breaches of tenancy by their landlords. Their property management team is about as useful as a chocolate teapot. As a landlord myself, I know what level of customer care I expect from my agents and the service provided by Intercounty falls well short of this.
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By : MW
10 May 2020'Not interested in the well-being of their tenants' - They favour the landlords for sure, as that's the party they get their money from. 'or bothered about breaches of tenancy by their landlords' You said it!
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Latest Reviews
Charlotte Ramnani
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 33.00% | £650 | £1,100 |
Address
Intercounty
21 North Street, Bishops Stortford, Hertfordshire
CM23 2LD
01279 757250
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Intercounty Branches (View All 10)
I had the pleasure of dealing ...
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5 Star Review
By : 'Helen'
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : CM23
1 Sept 2025
People found this helpful0
I had the pleasure of dealing with Doug during my recent house purchase . Doug’s communication was outstanding . He was friendly , knowledgable, transparent and always returned my calls in a timely manner . I found his suppprt invaluable in what was an incredibly stressful process. His manner and ... Read Full Review
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Thank you Matthew ...
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5 Star Review
By : 'Nana'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CM23
4 Dec 2024
People found this helpful0
I’ve been a tenant with InterCounty for the last 2 years and apart from the inspection lady Gemma I had not been impressed with the service I got. Feedback was late and it seemed nobody cared about the tenants. However, recently I was introduced to Matt. He is absolutely amazing. He... Read Full Review
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Natasha was a pleasure to ...
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5 Star Review
By : 'Beata'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CM23
14 Mar 2024
People found this helpful0
Natasha was a pleasure to meet with.She kept us regularly updated with our purchase, always friendly, always... Read Full Review
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Helen Mehmet recently sold ...
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5 Star Review
By : 'Neil'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CM23
25 Sept 2023
People found this helpful0
Helen Mehmet recently sold our house. Helen did a great a job of managing all the viewings and getting people through the door. We were pleased with the offer we accepted and the sale has now completed so a big thank you to Helen..... great... Read Full Review
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Doug was a pleasure to deal ...
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5 Star Review
By : 'Charlotte'
Services : Sales( As a Buyer )
Sold price : £625000
Would you recommend ? : Yes
Postcode : CM23
28 Nov 2022
People found this helpful0
Doug was a pleasure to deal with. He kept us regularly updated with our purchase, always friendly, always positive. Overall a great... Read Full Review
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I am very disappointed with ...
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2 Star Review
By : 'Nama'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CM23
7 Oct 2022
People found this helpful2
I am very disappointed with the service I received from Intercounty. They were very dismissive and ignored my verbal and email requests for changes to dates after my circumstances changed. They sent me a tenancy agreement without feedback on my email requests on the terms and did not bother to... Read Full Review
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By : Angry tenant
14 Nov 2022I’ve had the exact same experience so just adding my +1 to...
Liars - Stay ...
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1 Star Review
By : 'Adam'
Services : Sales( Prospective Vendor/Buyer )
Sold price : £850000
Would you recommend ? : No
Postcode : CM20
3 May 2021
People found this helpful4
Withheld pertinent information regarding a property purchase. Refused to acknowledge mistake, no apology and couldn't care less. Don't waste your time with this company. You have been... Read Full Review
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We have always used ...
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5 Star Review
By : 'Lisa-Marie'
Services : Sales( As a Vendor )
Sold price : £260000
Would you recommend ? : Yes
Postcode : CM23
24 Mar 2021
People found this helpful0
We have always used Intercounty previously and now they have sold my mums house quickly, twice. Honest and contactable throughout the whole process. Big thank you to Doug, his patience and understanding has been invaluable in helping me with queries, chasers and resolving many issues throughout.... Read Full Review
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Excellent service from all at ...
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5 Star Review
By : 'Kim'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CM
18 Mar 2021
People found this helpful0
Excellent service from all at Intercounty. They secured the perfect buyer within a couple of days and kept us posted at every stage. Could not fault the service we received Thank you, especially to Will and... Read Full Review
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Brilliant service. Doug was ...
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5 Star Review
By : 'Sophie'
Services : Sales( As a Buyer )
Sold price : £392000
Would you recommend ? : Yes
Postcode : CM23
15 Mar 2021
People found this helpful0
Brilliant service. Doug was so helpful and efficient and made the transaction run very quickly and smoothly. We are very grateful to have had him on... Read Full Review
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Gaff in ...
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4 Star Review
By : 'John'
Services : Sales( As a Buyer )
Sold price : £347500
Would you recommend ? : Yes
Postcode : PE32
2 Feb 2021
People found this helpful0
We live in Norfolk and purchased a property through Intercounty which was slightly different as the property was local to us in Norfolk and not local to Bishop Stortford. After a few teething problems I had several conversation with a couple of the estate agents and found them to be very helpful... Read Full Review
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I was pleased with the ...
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4 Star Review
By : 'Danielle'
Services : Sales( As a Vendor )
Sold price : £450000
Would you recommend ? : Yes
Postcode : CM23
15 Jan 2020
People found this helpful0
I was pleased with the overall service that I received from intercounty. A little slow to begin with, however, Doug Whybrow (the progresser) did an excellent job to kept the lines of communication open and kept things moving until... Read Full Review
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Quite possibly one of the ...
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1 Star Review
By : 'K'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CM23
2 Jan 2020
People found this helpful0
Quite possibly one of the worst estate agents I have ever had the misfortune of dealing with. Only interested in getting their commission and bonuses - not interested in the well-being of their tenants, or bothered about breaches of tenancy by their landlords. Their property management team is... Read Full Review
Comments (1)Was this helpful?:
By : MW
10 May 2020'Not interested in the well-being of their tenants' - They favour the landlords for sure, as that's the party they get their money from. 'or bothered about breaches of tenancy by their...
Intercounty is only concerned ...
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1 Star Review
By : 'Chris'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : CM23
3 Jun 2016
People found this helpful8
Intercounty is only concerned with making a sale, any sale, by any means. They have utterly non existent communication skills, either can't or won't talk to each other internally and treat buyers like they are scum. This seems to be deeply culturally inbred into the firm - every single dealing I... Read Full Review
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That said that if I hadn't ...
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1 Star Review
By : 'Radu'
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : No
Postcode : CM23
2 Feb 2016
People found this helpful2
That said that if I hadn't complained at the time I had problems with them fixing my hot water on two occasions, leaving me without for 4 weeks first time and 2 weeks the second, it's not their problem, very rude, not letting me talk, not listening to what I had to say, only wanting money. So the ... Read Full Review
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Intercounty is all about ...
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1 Star Review
By : 'Traveltheworld'
Services : Letting( As a Tenant )
Rent PCM : £1100
Would you recommend ? : No
Postcode : CM23
10 Mar 2015
People found this helpful4
Intercounty is all about profit, profit, profit, and they treat tenants with contempt. They deliberately mis-leased a property, claiming there was no noise problem and that the property would be cleaned before I moved in. Upon moving into the property, it was filthy. As soon as I started to raise... Read Full Review
What agent could do to change your mind?
Huge upfront fees, and impossible to have a bond returned due to the ridiculous requests when vacating a property.
Comments on Agent Fees
Huge upfront fees, and impossible to have a bond returned due to the ridiculous requests when vacating a property.
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