The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.4/5, 22 Reviews
82% Recommended
60% sales valuation accuracy
91% letting valuation accuracy
89% sales fee satisfaction
89% letting fee satisfaction

Charlotte
By : 'TONY'
Services : Letting(As a Owner)
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : DA18
Willow Estate Agents have been managing my properties for over five years. They have provided excellent service and very prompt in remitting rental income to property owners. I have not had any reason to complain on the quality of tenants they have used. GOOD agent to work with.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 60% | 89% | £0 | £0 |
| Lettings | 91% | 89% | £700 | £1,800 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 10 | 1 | 4 | 3 | 0 | 0 | 0 | 0 | 4 | 0 |
Willow Estate Agents
45 Brockley Rise, London, Greater London
SE23 1JG
2079983034

By : 'Maria'
Branch : London, 45 Brockley Rise
Services : Property Management
Would you recommend ? : Yes
Postcode : SE6
Great staff, attentive service and repairs are done quickly. Since moving into the property any issues I have called in to report to Willow have been actioned and ... Read Full Review

By : 'Stella'
Branch : London, 45 Brockley Rise
Services : Letting( As a Tenant )
Rent PCM : £900
Would you recommend ? : No
Postcode : BR1
I would like to thank Charlotte for helping me out when I locked my house keys in my flat. She responded and acted quickly . Very helpful and ... Read Full Review
By : 'Agnes'
Branch : London, 45 Brockley Rise
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE26
Good services always especially with the property inspector, very friendly, helpful and always ready to listen. Am soo happy with his ... Read Full Review

By : 'Mariam'
Branch : London, 45 Brockley Rise
Services : Letting( As a Tenant )
Rent PCM : £960
Would you recommend ? : Yes
Postcode : BR1
Very helpful and alway on point when I need help. Clean house, very respectful staff and alway ready to help. will always recommend ... Read Full Review

By : 'Emine'
Branch : London, 45 Brockley Rise
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SE27
Very pleased with Willow estate agents .The young lady i usually correspond with is called Semra who is Very efficient when ever we have any enquiries Semra will always respond straight away I would highly recommend ... Read Full Review


By : 'Amany'
Branch : London, 45 Brockley Rise
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BR1
I have always found Willow Estate agents providing outstanding services. In particular Semra Borova and Charlotte. Semra always meet you with a smile and very friendly. She is always very prompt in her responses and keeps me updated all the time with any progress on all works done. She ensures ... Read Full Review


By : 'Amany'
Branch : London, 45 Brockley Rise
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BR1
Excellent and outstanding services all the time. Very friendly staff particularly Semra and Charlotte. Always prompt to respond and keeping me posted. Highly recommended. Keep the excellent work ... Read Full Review


By : 'Yemi'
Branch : London, 45 Brockley Rise
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SE23
Proactive and Provide good service. Provide assistance as required. Reasonable and aid in compliance in housing regulations. Thumbs up to the entire ... Read Full Review
By : 'Lillian'
Branch : London, 45 Brockley Rise
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SE6
the worst estate agents i have ever been with I'm here because I'm waiting to move into a better home .i had to stay here on a temp .been here a year and still waiting on work to be down on the ruth the scaffolding was up for five weeks .but the job aint been done and now they have ... Read Full Review
By : 'Esther'
Branch : London, 45 Brockley Rise
Services : Letting( As a Owner )
Rent PCM : £1800
Would you recommend ? : Yes
Postcode : SE26
Willow Estate Agents has managed my property for over eight years. I find them honest and reliable in their dealings. They are committed to their promise. They make their monthly payment on time according to out signed contract for rent guarantee. The property is kept in good order. I give them ... Read Full Review

By : 'TONY'
Branch : London, 45 Brockley Rise
Services : Letting( As a Owner )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : DA18
Willow Estate Agents have been managing my properties for over five years. They have provided excellent service and very prompt in remitting rental income to property owners. I have not had any reason to complain on the quality of tenants they have used. GOOD agent to work ... Read Full Review


By : 'Olga'
Branch : London, 45 Brockley Rise
Services : Letting( As a Owner )
Rent PCM : £1275
Would you recommend ? : Yes
Postcode : SE18
I have used Willow Estate Agents for the past 3 years and have found them to be very professional, proactive and curtious. Any problems are quickly ... Read Full Review
By : 'Fal'
Branch : London, 45 Brockley Rise
Services : Letting( As a Owner )
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : DA1
To late for offering rent after expiring fix rent deal but later on Increase rent but lose 3.4 month of ... Read Full Review
No fee charge


By : 'Afia'
Branch : London, 45 Brockley Rise
Services : Letting( Property Management )
Rent PCM : £120000
Would you recommend ? : Yes
Postcode : SE6
It was a pleasure working with willow estates. Excellent work, and the staff are helpful. They always be there for you into terms of problems. Nice working with ... Read Full Review

By : 'Sarah'
Branch : London, 45 Brockley Rise
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE6
I have really have a good experience with these Agents.they are very caring and helpful especially Charlotte and Samr a.i will recommend their ... Read Full Review

By : 'Craig'
Branch : London, 45 Brockley Rise
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE6
well all i can say is that my now friend Nicola goes beyond the call of duty,and i am sure this is not because i am terminally ill and currently receiving treatment at lewisham hospital , for Hepatitis C+ and soon oxford radcliffe jane COLLIER s clinic , even so without knowing this Nicola has ... Read Full Review
reasonable

By : 'TONY'
Branch : London, 45 Brockley Rise
Services : Letting( Property Management )
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : SE2
RECEIVED VERY PROFESSIONAL SERVICE. I HAVE BEEN WITH WILLOW ESTATE AGENTS FOR OVER A YEAR AND HAVE JUST RECENTLY RENEWED THE CONTRACT. CHARGES ARE FAIR, RENTAL PAYMENENTS ARE ON TIME AND MOST IMPORTANTLY NO HIDDEN EXTRAS. ... Read Full Review
EXCELLENT FEES AND CHARGES

By : 'Rebecca'
Branch : London, 45 Brockley Rise
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SE6
I'm writing on behalf of negligence to my 2year old baby and my self from williow estate agency manager Yasmin Smith relating to water leak and electric in result of me injuring my face and breaking nose. In this entire situation Yasmin has been fully aware of everything yet she has not engage with ... Read Full Review
Bad
By : 'D'
Branch : London, 45 Brockley Rise
Services : Letting( As a Owner )
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : SE6
Willlow Estate Agents have been managing one of my properties for the past 4 months, I have not had any problems since. I have just signed up another property with them on a guaranteed rental service for 2 years. So far so good! an all round brilliant ... Read Full Review
They do not charge commission or any fees, they even take care of minor everyday maintenance at their own cost except for wear and tear. Advise to landlords - get your boiler insured.

By : 'Mr'
Branch : London, 45 Brockley Rise
Services : Letting( As a Owner )
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : N13
Very Happy with Service. Good Agents and Helpful. Maybe I give more properties to manage due to probable recession after the Brexit. ... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.