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Guildhall Residential Lettings

2.8/5, 12 Reviews
42% Recommended

100% letting valuation accuracy

67% letting fee satisfaction

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Guildhall Residential Lettings in Preston have many years experience in property management and are able to offer the best advice to suit your personal situation in the renting of your property.
"Never met a letting agent..."

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1 Star Review

By : 'Vena'
Services : Letting(I am a Tenant)
Rent PCM : £450
Would you recommend ? : No
Postcode : PR1

11 Mar 2020
People found this helpful1

Disgusting.. I've a disability I've shouted at them yes I gave out of sheer frustration. Ive had work men state I've not let enter and then say I have turn up stating they need to do a job first thing in the morning and say I've not allowed access when it was allowed, but bit to walk into a women's bedroom when not dressed. Jobs not done and if they are, their done to a standard of a cheap state. I've been bullied, accused of not paying rent. I've had to report them to the council. They are the lowest of the low. They don't communicate I had the 'director' enter my home, did not even know the radiotors had flooded twice in the property Their workman used a saw to cut brick, dust was disgusting, he tried to mop it up my house was black my cloths where black. Never stated my neighbor was violent and had attacked the last Tennant, or the landlady even. While the ' director' was on my home he is manner was disgusting, I took a call from my dentist and mistakingly the phone went onto another line and recorded half the conversation luckily it captures his complete distain for his Tennant a woman with a disability that's discrimination I've had boiling hot water thrown at me via a neighbor they stated they did not know was violent but actually did, I've jobs with damp in the walls, no backing paper on the walls, the county council have been involved so instead of doing those jobs stated I've to be evicted I'd run a mile and keep running


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    Latest Reviews
    Performance Statistics
    ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
    Letting100%67.00%£450£675
    Review Statistics
    From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
    GoodBadGoodBadGoodBadGoodBadGoodBad
    1027200000
    Address

    Guildhall Residential Lettings
    441 Blackpool RoadPreston, Lancashire
    PR2 2LE
    01772 769999

    Opening Hours
    1. Monday :
    2. Tuesday :
    3. Wednesday :
    4. Thursday :
    5. Friday :
    6. Saturday :
    7. Sunday :
    1. 09:00 - 17:30
    2. 09:00 - 17:30
    3. 09:00 - 17:30
    4. 09:00 - 17:30
    5. 09:00 - 17:30
    6. Closed
    7. Closed
    Services offered
    • Sales
    • Lettings
    • Block Management
    • Surveys
    • Conveyancing
    • Mortgage Advice
    Social Media
    Email
    Latest Properties

    No Property Found

    No Property Found
    An excellent experience ...

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    5 Star Review
    UserName

    By : 'Phil'
    Branch : Preston, 441 Blackpool Road
    Services : Sales (As a Vendor)
    Sold price : £198000
    Would you recommend ? : Yes
    Postcode : PR2

    20 Sept 2024
    People found this helpful0

    An excellent experience selling through Guildhall. The staff were friendly and professional, always keeping me aware of any developments and gave regular status updates. They were always quick to respond to any questions, and were very capable in their handling of the two sets of ... Read Full Review

    Comments (0)Was this helpful?:
    Fantastic sold our apartment ...

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    5 Star Review

    By : 'Ann'
    Branch : Preston, 441 Blackpool Road
    Services : Sales (As a Vendor)
    Sold price : £90
    Would you recommend ? : Yes
    Postcode : PR1

    17 Jan 2024
    People found this helpful0

    There sold our apartment within weeks and kept us up to date all the way would highly recommend very ... Read Full Review

    Comments (0)Was this helpful?:
    Rented with Guildhall ...

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    5 Star Review

    By : 'nick'
    Branch : Preston, 441 Blackpool Road
    Services : Letting (As a Tenant)
    Rent PCM : £575
    Would you recommend ? : Yes
    Postcode : PR4

    14 May 2022
    People found this helpful0

    Rented with Guildhall Lettings for seven years. Excellent letting agency. Structural repairs done promptly and efficiently. Staff friendly and efficient. Would highly ... Read Full Review

    Comments (0)Was this helpful?:
    Hi i'm a christian 110% ...

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    3 Star Review
    UserName

    By : 'james'
    Branch : Preston, 441 Blackpool Road
    Services : Letting (As a Tenant)
    Rent PCM : £575
    Would you recommend ? : No
    Postcode : PR4

    12 May 2022
    People found this helpful0

    Hi i'm a christian 110% a philosophy graduate and an extremely successful artist. Guildhall lettings sent round about 14 tradesmen in 2019. it dominated my year and put me under huge stress Covid 19 was brilliant i had safety from them. Now there way has started again. It took 20 days to ... Read Full Review

    Comments (0)Was this helpful?:
    All I can say is whilst ...

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    3 Star Review

    By : 'MISS'
    Branch : Preston, 441 Blackpool Road
    Services : Letting (As a Tenant)
    Would you recommend ? : Yes
    Postcode : PR1

    16 Feb 2021
    People found this helpful0

    All I can say is whilst letting from agencies the thing that should be remembered is that they are in the middle between you and the landlord so issues are placed on them that can't be changed, I've had good and bad experiences, mostly due to the work men and what they called good jobs ... Read Full Review

    Comments (0)Was this helpful?:
    I shared a post here and I ...

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    2 Star Review

    By : 'Vena'
    Branch : Preston, 441 Blackpool Road
    Services : Letting (As a Tenant)
    Would you recommend ? : No
    Postcode : PR1

    21 Nov 2020
    People found this helpful0

    I shared a post here and I don't think that I would change most of it but one thing I will correct here is a situation where training should be offered, bipolar is a neurological brain disease, now if I had a broken leg ( this is the argument or discussion is used in your first year of ... Read Full Review

    Comments (0)Was this helpful?:
    Guildhall have managed my ...

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    5 Star Review

    By : 'Edwina'
    Branch : Preston, 441 Blackpool Road
    Services : Letting (As a Owner)
    Would you recommend ? : Yes
    Postcode : BL9

    30 Jul 2020
    People found this helpful0

    Guildhall have managed my properties for 15 years. They go the extra mile in everything and I have never had a moments worry as they look after everything, cheerfully and with great expertise. I thoroughly recommend them to all ... Read Full Review

    Comments (0)Was this helpful?:
    Never met a letting agent ...

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    1 Star Review

    By : 'Vena'
    Branch : Preston, 441 Blackpool Road
    Services : Letting (As a Tenant)
    Rent PCM : £450
    Would you recommend ? : No
    Postcode : PR1

    11 Mar 2020
    People found this helpful1

    Disgusting.. I've a disability I've shouted at them yes I gave out of sheer frustration. Ive had work men state I've not let enter and then say I have turn up stating they need to do a job first thing in the morning and say I've not allowed access when it was allowed, but ... Read Full Review


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    Comments (0)Was this helpful?:
    One of the most incompetent ...

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    1 Star Review

    By : 'Ben'
    Branch : Preston, 441 Blackpool Road
    Services : Letting (As a Tenant)
    Rent PCM : £550
    Would you recommend ? : No
    Postcode : PR2

    16 Nov 2019
    People found this helpful0

    One of the most incompetent organisations I've ever had the displeasure of dealing with. They'll make deductions from your deposit without consulting you first, they are pathetically bad when it comes to communications (both with tenants and landlords) and they regularly fail to deliver ... Read Full Review

    Comments (0)Was this helpful?:
    Thought they were ok until we ...

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    1 Star Review

    By : 'gary'
    Branch : Preston, 441 Blackpool Road
    Services : Letting (As a Tenant)
    Rent PCM : £675
    Would you recommend ? : No
    Postcode : PR21

    26 Apr 2015
    People found this helpful14

    Thought they were ok until we had our check out inspection done.we thought we had left the property in good shape including new curtains and light fittings.only to be told that 3 of the walls had to be painted back to original colour and the electric meter we had changed to a pre payment meter had ... Read Full Review

    Comments (1)Was this helpful?:

    By : Lukman

    28 Sept 2017

    We are currently going through the exact same issue We've rented the flat for approximately 4 years and paid them £30000 in that time and they are holding our deposit back for some black mould on...


    The worst letting agency I ...

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    1 Star Review

    By : 'miss'
    Branch : Preston, 441 Blackpool Road
    Services : Letting (As a Tenant)
    Would you recommend ? : No
    Postcode : WR10

    29 Apr 2014
    People found this helpful11

    The worst letting agency I have had to deal with so far, the staff don't know the meaning of customer service every time I've had to deal with them over the phone reporting a problem they are patronising constantly trying to but in when I am speaking talking down to me. My partner was left waiting ... Read Full Review

    Comments (0)Was this helpful?:
    The worst letting agency ...

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    1 Star Review

    By : 'anonyomous'
    Branch : Preston, 441 Blackpool Road
    Services : Letting (As a Tenant)
    Would you recommend ? : No
    Postcode : PR2

    20 Oct 2013
    People found this helpful10

    The worst letting agency going if u ask me. The landlords want there propertys back as soon as you have moved in. The staff had a very negative attitude especially 1 in perticular which including threatening behavour towards me. They take your money of u and dont seem to have a clue what there ... Read Full Review


    What agent could do to change your mind?

    By treating me with respect and stop passing my Family around to many different houses.

    Comments (3)Was this helpful?:

    By : Guildhall Residential Lettings

    18 Dec 2013

    Dear anonymous, It's very difficult to respond constructively without knowing the details of your case, but I am sorry you feel this way. I can assure you that threatening behaviour is not...


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    Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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