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CityZen Estate Agents Ltd
4/5, 152 Reviews
74% Recommended
89% sales valuation accuracy
100% letting valuation accuracy
86% sales fee satisfaction
86% letting fee satisfaction
Cityzen is a community estate agent located in the heart of Whitechapel specialising in the sales and lettings of property within the Whitechapel, Stepney, Aldgate/City, Bethnal Green and Docklands areas.
"We met Mr Cory from..."
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5 Star Review
By : 'Ram'
Services : Letting(As a Tenant)
Would you recommend ? : Yes
Postcode : E15
19 Feb 2020
People found this helpful0
We met Mr Cory from CityZen. He was so professional during the viewing and gave us exact details about the flat that we saw. He was very accommodating with our requests about the move. We are so lucky to have found this flat through him. Five stars for his work!
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By : Warren Black
19 Feb 2020Ram NG thank you for your kind works I know Cory will be so happy that his efforts were appreciated
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 89.00% | 86% | £199,995 | £720,000 |
| Lettings | 100% | 86% | £931 | £2,300 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 4 | 1 | 92 | 31 | 8 | 0 | 8 | 1 | 1 | 6 |
Areas covered
- E1
- E14
- E15
- E1W
- E2
- E3
- E5
- E8
- London
Address
CityZen Estate Agents Ltd
1 Saint Katharine's Way, London, Greater London
E1W 1UN
02077901818
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 19:00
- 09:00 - 19:00
- 09:00 - 19:00
- 09:00 - 19:00
- 09:00 - 19:00
- 10:00 - 17:00
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Noah was amazing helping me ...
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5 Star Review
By : 'Louise'
Branch : London, 1 Saint Katharine's Way
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : M14
28 Aug 2024
People found this helpful0
Noah was amazing helping me find my apartment, it was my first time and he made the process so easy I would definitely ... Read Full Review
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Professional & ...
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5 Star Review
By : 'Shane'
Branch : London, 1 Saint Katharine's Way
Services : Letting( As a Tenant )
Rent PCM : £1343
Would you recommend ? : Yes
Postcode : E1
27 Sept 2023
People found this helpful0
I stayed in a property for 2 years with Cityzen, and I found them to be very attentive to my needs. Most of this was down to Danny - he always responded quickly and helpfully throughout the tenancy. This was particularly important at the start, where both the Electrical Company and the Housing ... Read Full Review
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Avoid at all ...
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1 Star Review
By : 'Alex'
Branch : London, 1 Saint Katharine's Way
Services : Letting( As a Tenant )
Rent PCM : £1668
Would you recommend ? : No
Postcode : E2
22 Dec 2022
People found this helpful0
I've lived in London 14+ years, dealing with many different agencies, and this is hands down the worst agency there is. They are lazy, disorganised, rude, absent (good luck trying to get anything fixed if it breaks, they don't reply). They are a bunch of absolute * who don't know ... Read Full Review
Comments (1)Was this helpful?:
By : Warren David Black
22 Dec 2022Thanks Alex for your unkind words, perhaps a well constructed and worded email to myself may have been more appropriate and useful but you clearly wanted to have a rant. Before going to the...
Good experience with agency ...
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5 Star Review
By : 'Alessandro'
Branch : London, 1 Saint Katharine's Way
Services : Letting( As a Tenant )
Rent PCM : £1213
Would you recommend ? : Yes
Postcode : NW6
15 Apr 2022
People found this helpful0
Good experience with agency and concierge of the building very friendly and helpful. There have been some issues but all have been ... Read Full Review
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Amazing ...
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5 Star Review
By : 'Adam'
Branch : London, 1 Saint Katharine's Way
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E14
24 Jan 2022
People found this helpful0
I rented my apartment in the Docklands through cityzen and am delighted with the speed and service Special mention to Metin and Adriana on the rental side and Jeremy on the management ... Read Full Review
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Danny Julie from cityzen ...
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5 Star Review
By : 'rahul'
Branch : London, 1 Saint Katharine's Way
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : W1K
14 Dec 2021
People found this helpful0
Danny Julie from cityzen estate has been looking after our apt in london. It was the best decision to get him look after our apt. He is very responsive and very responsible with our apt. It is extremely well maintained at all times and whenever required, he is always there to sort out any ... Read Full Review
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Refuse to return my deposit, ...
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1 Star Review
By : 'Andrew'
Branch : London, 1 Saint Katharine's Way
Services : Letting( As a Tenant )
Rent PCM : £1647
Would you recommend ? : No
Postcode : SW9
22 Nov 2021
People found this helpful0
I recently left the property, in an immaculate condition, yet two weeks later Cityzen is yet to return my deposit or even issue a check out report. The property manager, Jesse Zinga, has been absolutely useless. He is disorganised, lazy and dishonest. Last Wednesday he told me the deposit had ... Read Full Review
Comments (1)Was this helpful?:
By : Warren Black
22 Nov 2021Andrew Thanks for the review, here is a few points you conveniently left out of your review: 1. You failed to replace the mattress as agreed at the start of the tenancy and Jesse had to run...
Unhelpful, Rude and Would Not ...
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1 Star Review
By : 'Rebecca'
Branch : London, 1 Saint Katharine's Way
Services : Letting( As a Tenant )
Rent PCM : £2200
Would you recommend ? : No
Postcode : E16
24 Jul 2021
People found this helpful3
Cory is a fantastic estate agent who is very personable and really sold the property to us well. And that's when it went downhill.... Danny Julie is the most incompetent person I have ever come across. Throughout the duration of us renting for a year, the washing machine, microwave, window, ... Read Full Review
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I recently inquired with ...
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2 Star Review
By : 'Giacomo'
Branch : London, 1 Saint Katharine's Way
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E3
12 Jul 2021
People found this helpful0
I recently inquired with CityZen to view two flats in Bow. They were unhelpful in booking my viewing. I followed up with a call to attempt a booking and had an upsetting call with an agent. I tried to escalate my experience and feedback to their co-founder and am awaiting their ... Read Full Review
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Not returning your ...
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1 Star Review
By : 'Raja'
Branch : London, 1 Saint Katharine's Way
Services : Sales( Prospective Vendor/Buyer )
Sold price : £1500
Would you recommend ? : No
Postcode : E3
16 Aug 2020
People found this helpful0
Please stay away who ever reads this review.., this company does not pay any deposit back It’s simply a scam spoken to a few people that has used them and they all have had trouble with them ... so paid £650 deposit and after credit checks on my girlfriend it failed so they said ... Read Full Review
Comments (1)Was this helpful?:
By : warren black
19 Aug 2020Raja, you have posted numerous false claims with different amounts on different sites. I invited you to contact me directly but YOU HAVE NOT! I am so tired of defending my company that is 17 years...
AVOID - Rude, Unprofessional ...
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1 Star Review
By : 'Samuel'
Branch : London, 1 Saint Katharine's Way
Services : Letting( As a Tenant )
Rent PCM : £2300
Would you recommend ? : No
Postcode : E1
3 Aug 2020
People found this helpful4
Unfortunately me and my flatmates fell for their initial charm but were soon found in a hell hole of nightmares. This included failing to stop the property owner entering when they please (including to use the toilet) and using the house as a storage unit. I cannot tell you the hours I have ... Read Full Review
Comments (0)Was this helpful?:
We met Mr Cory from ...
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5 Star Review
By : 'Ram'
Branch : London, 1 Saint Katharine's Way
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E15
19 Feb 2020
People found this helpful0
We met Mr Cory from CityZen. He was so professional during the viewing and gave us exact details about the flat that we saw. He was very accommodating with our requests about the move. We are so lucky to have found this flat through him. Five stars for his ... Read Full Review
Comments (1)Was this helpful?:
By : Warren Black
19 Feb 2020Ram NG thank you for your kind works I know Cory will be so happy that his efforts were...
Cory was very helpful, ...
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5 Star Review
By : 'Hannah'
Branch : London, 1 Saint Katharine's Way
Services : Letting( As a Tenant )
Rent PCM : £169000
Would you recommend ? : Yes
Postcode : E1
24 Jan 2020
People found this helpful0
Cory was very helpful, chatty. Always at the end of the phone if we had any questions about the ... Read Full Review
Comments (1)Was this helpful?:
By : warren black
24 Jan 2020Hannah thank you for taking the time to feedback your good experience with...
5* experience with ...
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5 Star Review
By : 'Adil'
Branch : London, 1 Saint Katharine's Way
Services : Letting( As a Tenant )
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : E14
17 Jan 2020
People found this helpful0
Cory was the agent who showed me the property that I ended up retting. He was extremely professional throughout, very patient and detailed. A 30min viewing ended up taking almost 2 hours as a result of Cory taking the time to go through all my questions and also just in general having a chat on the ... Read Full Review
Comments (1)Was this helpful?:
By : Warren Black
17 Jan 2020Thank you Adil, Cory will be delighted you were so impressed with his level of...
Amazing agency and agents ...
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5 Star Review
By : 'Danielle'
Branch : London, 1 Saint Katharine's Way
Services : Letting( As a Tenant )
Rent PCM : £1386
Would you recommend ? : Yes
Postcode : E15
10 Sept 2019
People found this helpful0
Amazing agency and agents helped me find the best apartment for me :) Cory and Danny - you are the ... Read Full Review
Comments (1)Was this helpful?:
By : warren Black
10 Sept 2019Danielle thank you so much for your kind review, I know Corry and Danny will be delighted with your...
Cory was great! Very ...
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5 Star Review
By : 'Jessica'
Branch : London, 1 Saint Katharine's Way
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E3
5 Sept 2019
People found this helpful0
Cory was great! Very accommodating and understanding. Made time to see us short notice and responded to correspondence efficiently. Would definitely recommend city zen and Cory to ... Read Full Review
Comments (1)Was this helpful?:
By : warren black
6 Sept 2019Jessica Thank you so much for taking the time to feedback on the service you received from Cory. I know he takes his job very seriously and will be delighted with your...
Great agent and easy to deal ...
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5 Star Review
By : 'Rob'
Branch : London, 1 Saint Katharine's Way
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E8
5 Mar 2019
People found this helpful0
Great easy communication and an easy move. Thanks again and great place - we love it. New furniture is great as ... Read Full Review
Comments (1)Was this helpful?:
By : warren black
6 Mar 2019Thanks for the feedback Rob, enjoy your new...
Great Experience from Cory ...
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5 Star Review
By : 'Marios'
Branch : London, 1 Saint Katharine's Way
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E14
17 Jan 2019
People found this helpful0
We met Cory at the viewing of our new flat 1,5 month ago and he was great all the way through securing the property for us. He was very helpful, knew his business inside-out and he quickly responded to all communications. We recently moved in and we continue to have great communication from the ... Read Full Review
Comments on Agent Fees
Logical - Not as expensive as other agents
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Excellent ...
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5 Star Review
By : 'Lee'
Branch : London, 1 Saint Katharine's Way
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E14
31 Dec 2018
People found this helpful0
We had a viewing with Adriana around November about getting a property. The viewing was successful and she was very informative about the location and its surroundings and the building itself. Her email responses after expressing interest were fast and we managed to secure a place just in time for ... Read Full Review
Comments (0)Was this helpful?:
Great ...
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5 Star Review
By : 'RBianchi'
Branch : London, 1 Saint Katharine's Way
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E14
15 Jul 2018
People found this helpful0
Cory was so helpful in quickly setting up a viewing and going out of his way to help us secure our deposit for the flat. He was very professional in all his communication and quick to answer any questions we ... Read Full Review
Comments (1)Was this helpful?:
By : Warren Black
16 Jul 2018Thank you RBianchi for taking the time to review our...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Please e-mail in the first instance simon@cityzenproperties.co.uk
Last updated at 3/17/2023, 9:20:42 AM by allAgents
