Roberts

I have just renewed my tenancy agreement with Roberts. I have received excellent service from the viewing, to paperwork to moving in. I have only had to email the maintenance department once but they were very helpful with their response and the problem was quickly solved. I would recommend ... Read Full Review

No-fault evicted my friend while he was hospitalised, then homeless. Cancelled his housing benefits prematurely. Won't return any deposit. ... Read Full Review

Terrible service, ignored for months and nothing fixed, terrible customer service. No complaints procedure in place for these money grabbers, they don't ... Read Full Review

We have always used Roberts to sell our house the agent Paul Penny always goes above and beyond to ensure that everything runs as smoothly as possible I can not praise him enough Roberts is great value for money and worth every Penny (no pun ... Read Full Review

I have just purchased a house through Roberts and found them to be highly professional. The Estate agent that sold my house (Edwards) were not a patch on Roberts. They kept me informed and were completely on the ball. i would recommend this company and use them ... Read Full Review

I would never let from this agency ever again and I hope to warn anyone else from getting into business with them, particularly if you are a university student. There is practically zero customer service, and any time we spoke to someone on the phone they were quite rude. The house we rented was ... Read Full Review

Worse Estate agent ever!! This people are con artist staff extremely rude out of tits with cocaine!! This place should investigate By authorities!! Moved many times with other estate agency never had any problem however roberts it’s a dodge people stay away with all cost!!!!!! Warning ... Read Full Review

I am an extremely satisfied customer after the team led by Paul successfully found a buyer for my property. The whole experience was made very easy by their professionalism, efficiency and care. The whole team are certainly NOT the stereo-typical estate agent types that we all dread having to deal ... Read Full Review

Roberts agency is the biggest rip-off agency, I ever experienced in my life! Don't choose Roberts as your agency! You will be sorry one day like I ... Read Full Review

Went in to sign renew tenancy agreement, one of the rudest women I have ever come across . Made me feel really ... Read Full Review

Awful experience. Took money out of deposit when Shouldn't of. Lack of communication, months of trying to get issues dealt with, staff are rude, very deceitful, absolutely disgusting behaviour and can't belibe they are still in business. ... Read Full Review

Could not have been more helpful, conscientious, considerate, kind, knowledgeable or successful! Always had time for us. Thank you, ... Read Full Review

This agency is the worst and not professional at all !! Me and my friends got a viewing and they cancelled it saying they could do it the next day . On the next day we got to the property early and we called them and actually found out that the property is not available anymore . We didn't get a ... Read Full Review

Actually a horrible experience. Firstly we booked a house viewing for Tuesday and then they later phone up saying they can't do Tuesday but can do Wednesday. Then they called at least 3 times throughout the day asking if my name is Ollie. On Wednesday we get to the house we are meant to be viewing ... Read Full Review

Just completed on the sale of our flat in Bournemouth. Peter Seear of Roberts in Bournemouth was with us every step of the way. Had a couple of difficulties along the way on which Peter assisted us with immediately and exceeded his duties. Also all members of staff that I had contact with during ... Read Full Review

We have just bought a property through Roberts Estate Agents and cannot fault them. Paul answered lots if our queries and made the whole process of buying a real pleasure, and stress free. We would recommend Roberts with no ... Read Full Review

I've been a tenant for Roberts for over 3 years. They messed up the very first contract I signed with them because 'apparently' the previous tenant didn't wanna move out anymore. The only respond I got from Roberts was; "can you stay at any of your mates houses till we find you a ... Read Full Review

I paid �235 deposit and admin fee for a student flat and I get told recently that i need to find a room mate now or the administrators will put the property back on the market and I'll lose my money. Not once did they tell me I had 3 months to find a room mate although the claim they did, if ... Read Full Review

I have been a tenant with Roberts for a little over two years and they have always been very good. When I needed something mending they got a tradesman out very quickly to sort the problem out. Very cheerful staff ... Read Full Review

I recently rent a property through Roberts letting Bournemouth, they charged £114 for renewal fee which would cost usually £60-70 from other agents, which I think it is ridiculous expensive. Please be ... Read Full Review