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2.3/5, 3 Reviews
33% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
99% letting fee satisfaction
By : 'Idea'
Services :
Would you recommend ? : No
Postcode : CT19
I have rented with them for two years (Ashford) - there's no communication either between their teams or to me. They give conflicting written advice, when I queried how much my final rent payment I was first told £673, then £58, then £273. On three occasions they provided me with the incorrect email address for my new agent to obtain my references, the list goes on - wrong details and phone numbers given to contractors, not providing me with an inspection report. I feel like a project manager crossed with a babysitter. So, so bad.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £0 | £0 |
| Lettings | 100% | 99% | £950 | £950 |
Your Move
55 High Street, Ashford, Kent
TN24 8SG
01233 639006

By : 'Em'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TN24
I have dealt with your move and must say Kelly was so professional and helpful and would definitely recommend the lettings... Read Full Review
By : 'Idea'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CT19
I have rented with them for two years (Ashford) - there's no communication either between their teams or to me. They give conflicting written advice, when I queried how much my final rent payment I was first told £673, then £58, then £273. On three occasions they ... Read Full Review
By : 'Long'
Services : Letting( As a Owner )
Rent PCM : £950
Would you recommend ? : No
Postcode : TN25
For many years I had a great relationship with YourMove Ashford, letting houses in the Ashford area with them under full management. Things weren't always perfect, but they were always at the end of a phone to listen and put things right. The team there were helpful, generally paid attention... Read Full Review
Average
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
https://www.your-move.co.uk/help/complaints-process
Last updated at 12/16/2015, 10:46:14 AM by allAgents