Cavender

Just rude and aggressive staff. Matt especially was outright lying to us and so unprofessional. Not someone I would want to have any dealings with. There was absolutely no call for his rudeness and ... Read Full Review

Terrible Incompetent Landlord released our deposit but yet they are dragging out payment. Leaving as in a terrible position Landlord wrote 3 mails and cc then in thread and they still refused. We approved in 2 separate mails and again. But they are dragging and making excuses for their ... Read Full Review

Had a nightmare experience with Cavender. They promised repairs, professional cleaning and removal of furniture prior to my moving in. The landlord and I both signed the contract and I paid my deposit and first month's rent. I visited the property two days before the move-in date and nothing ... Read Full Review

I do not have experience with letting agents but this one did not leave me pleased at all. I contacted via email that I would like to arrange a viewing of one flat in Guildford. Initially, it was all ok except for the agent asking straight away whether I'm in employment or not. I was ... Read Full Review

Cavender were really helpful in finding us a new rental in Guildford. In particular, Isla Ward was very helpful, friendly and very professional. I'd recommend both Isla and ... Read Full Review

We have moved out months ago and they still didn't refund us our deposit. We have also contacted many times them and no response. Whenever we had issues in the house, we would contact them again and no one would come to fix it. In the end, we were blamed for things that already have been in ... Read Full Review

DO NOT USE THIS COMPANY, THEY HAVE REFUSED TO RETURN HOLDING PAYMENTS, ADVISED BY SHELTER TO GO TO COURT. DO NOT USE THIS COMPANY AS THEY HAVE BROKEN THE LAW.THIS IS A FAMILY OWNED BUSINESS AND CAN NOT BE TRUSTED. MATHEW JOHN CAVENDER IS THE DIRECTOR AND GUILDFORD COUNTY COURTS DEALING WITH THE ... Read Full Review

We were very satisfied and happy with the service Isla Ward provided. She was very professional yet friendly and helpful, honest and followed up after our viewing. She made the experience very ... Read Full Review

Have recently gone through the renting process with Cavender, Isla was very helpful and got us set up, good communication and easy to deal with, a stress free process and very ... Read Full Review

Very happy with the service. Isla was very helpful nice and friendly. Now I found the perfect house for my family. Recommend 100 % the Cavender ... Read Full Review

Sarah from maintenance is absolutely fantastic. Nothing is too much trouble and she handles any issue with efficiency and professionalism. She is a pleasure to deal with. Great asset to your business Suzanne ... Read Full Review

Excellent customer service! As student first time renters we are new to this process. Daniella, the agent assigned to us has been extremely helpful. We've had a lot of questions during the entire process and she's been able to answer the vast amount we had within a very short time! ... Read Full Review

Hi --I would like to commend Danielle and Emelio on their pro-active support in finding my family rented accommodation prior to us arriving in the UK. We had found it difficult to find a pet friendly landlord and really wanted to agree a deal before we arrived. Based on our UK friends videoing ... Read Full Review

Absolutely terrible! They withheld our deposit over ridiculous things and claimed it was the landlord being difficult. However, when we provided evidence to prove our innocents they claimed that they agreed with the landlord and that we didn't have a leg to stand on. When we took it to ... Read Full Review

I am really impressed about your service especially about Emilio as I could find a property even before I move in. Also I highly appreciate the quick feedback and response from Emilio and Megon . Your service provided me a convenient way to get the property. Thanks for all these things. Kanchana ... Read Full Review

Great service. Emilio is very pro active and found me a new tenant with a few days over the asking price. Definitely recommend ... Read Full Review

Very professional, quick answers to our questions. Just perfect. Comparing with my previous experience with other agents can say it was ... Read Full Review

I am so happy to recommend Cavendars - after renting my property through them for 5 years and now sold my property, they have consistently kept me in touch in every aspect of the rental and sale and all their staff; Megan, Daniella, Matt and Doug have all been ... Read Full Review

I was recommended Cavenders by another Landlord who was very happy with their service. They found new tenants within a few days of contacting them. Danielle and David were friendly and easy to deal with. Very professional and courteous, everything ran smoothly, and the tenants have moved in ... Read Full Review

Firstly, I am fully aware that each member of staff has their job to do. This is not the issue at hand. I am also aware that there are many legalities to comply with at your agency and that is not the issue either. These things are completely understandable and are in no means what I have to issue ... Read Full Review