The worst agency ever. We had problems from the beginning, the landlord delivered us the flat without any basic cleaning, and today after a week we are BITTEN BY FLEAS that have infested the flat!!! The agency, like the landlord said to help us, but my girlfriend and I just feel cheated. Instead ... Read Full Review

Awful estate agents! Complained numerous times about mould and damp in the property moved in September and complained since then they finally did something in June once my baby was here which isn't good enough. Kept telling us to open windows and doors dosent help when it's windy and rainy outside. ... Read Full Review

Having been a tenant with Martins for 5yrs I can say that the last 12 months have been appalling. The Property Manager is rude and obviously inexperienced, we reported issues with the boiler and leaks only to be told that a contractor would be calling us !! three weeks later and many calls and... Read Full Review

Start off very nice and friendly, lots of promises to sort stuff out when viewing property. When we moved in, none of the requests had been done despite their claims to have complied. Very difficult to contact and get a reasonable response. We requested work be carried out to repair a door latch.... Read Full Review

First word that comes to mind....RUDE. Second.....unhelpful. I could continue but do I really need to say more. I would stay away from this company. Not what it used to... Read Full Review

Unfortunately we have had many issues with our property, which is why we have been incredibly lucky to have Sam helping us. Since I was first in contact with Sam, she has been helpful, always going the extra mile, and seems to genuinely care about getting the property sorted for us. She personally... Read Full Review

Since Sam has started her role as the new Property Manager with Martin&Co I've noticed a massive difference. Being a tenant with Martin&Co for the past 6 years, this is the first time I've met a team member who genuinely cares about sorting out issues I've had with the property. Issues that ... Read Full Review

Having a property for let and unhappy with current agent we asked for a visit to discuss our options. The gentleman who attended, I believe he told us he was the director, was very aggressive in his manner and made us feel pressured to make a decision at that time. We decided to put our property... Read Full Review

Absolutely terrible dealings with Martin and Co we had a number of complaints which were only dealt with when we refused to resign the contract before then we were completely ignored and they claimed we had never mentioned anything. Nearer the end of our tenancy we felt rather victimised with any... Read Full Review

The worst letting agent I've ever had to deal with. Totally unorganised and very selfish attitude to their business. They are very quick to get things sorted when they are at risk of being out of pocket but are quite happy to sit around and take their time when it's the other way around. If you... Read Full Review

I have let property through Martin & Co for many years. Apart from a short difficult period a while ago which has now certainly passed, I have always received a most professional and competent service from them. The current team is no exception - the members are knowledgable and communicate... Read Full Review

I moved from my previous letting agents to Martin & Co after receiving a poor service. Martin & Co swiftly arranged for my properties outstanding problems to be quickly rectified, which were neglected by the previous company. Communication between myself and the agent have been excellent,... Read Full Review

Having used a different branch of Martins in Brighton, I invited them to give me a rental valuation. The young girl Amy that came out initially said that without seeing the property, that in that particular area I would easily achieve £850, when she came and actually looked at the property she... Read Full Review

I was a tenant with Martin & Co between 2009+2010. Firstly they were happy to let a property where the bathroom had a ceiling that was thick black with mould. The place was full of moth balls which stunk the place out royally. I never actually got the smell out of the flat in the whole 12... Read Full Review

Can honestly say I would rather be homeless than deal with these again. Can't believe how we were spoken to by the manager Kerry zebedee, absolutely vile human! All they were interested in was getting as much money out of us as possible and once you hand over anything they have you and their... Read Full Review

Can honestly say I would rather be homeless than deal with these again. Can't believe how we were spoken to by the manager Kerry zebedee, absolutely vile human! All they were interested in was getting as much money out of us as possible and once you hand over anything they have you and their... Read Full Review

I have been using this agent for 5yrs now with various properties and have always had a good service. There has been a change of ownership over the last 8mths , having dealt with the previous Branch and office managers for 4yrs having a good rapport with all the staff, it was unfortunate that the... Read Full Review

I had a property that was being managed by Martin & co, i have not a good word to say about them. I had to phone them up for every problem that we had with the flat from roof leaks to a tenant that was not paying rent some months. they would say they had contacted the tenant and the guarantor ... Read Full Review

Having dealt with many agents in the past, martin and co are but far the worst agent I have had the displeasure to deal with, which was out of necessity, full of false promises, with a take your money and wash your hands approach. Having tried to recover my rent deposit which has proved difficult... Read Full Review

As the Landlord, I stipulated in my instructions that they Martin & Co should not sign tenancy agreement on my behalf but they did. Martin & Co then installed a convicted criminal in my property that was known to them, the police, and the council. They did NOT even reference the tenant, who ... Read Full Review