Emma, Sam and Richard were amazing in helping me get my first house purchase across the line. They were there from the viewing to helping with getting my solicitors moving when completing. Would have lost a lot more sanity without... Read Full Review

Pleasant when you can get hold of them but completely incompetent - avoid at all costs unfortunately I’ve never left a review before and only doing so to help the reader realise they will regret using Connells - please dont repeat my... Read Full Review

Terrible service ! Steer clear ! Branch manager Ben is completely unprofessional ! He does not provide any level of customer care simply because he does not care. It’s a head office level complaint from me... Read Full Review

No stars because they do not pay you your money. Specially connells in St Albans letting department. The manager can’t be trusted. He has been promising to pay me my £2000.00 for months now and I haven’t received it yet. So please don’t use connells to let... Read Full Review

We were attended very professional and accurate. I think that all the people should work like them. Really happy with the work... Read Full Review

This is the worst agency I have ever used. Was constantly lied to and told the landlord was away and could not sign the contract when they were just too lazy to send the contract. This resulted in the contract not being signed until the day before we moved in. When I called Connells with my... Read Full Review

this guy knew exacly what he was doing from previous experience and couldn't have done a better job best service Ive had from an agent in... Read Full Review

Martin is VERY professional and knowledgeable, best I've seen at Connells. He is always helpful and is willing to give advice where necessary. Exceptionally organised... Read Full Review

3 months waiting our deposit back and a lot of problems that they didn't want to heard. We felt ignored since first... Read Full Review

I've used Connells to rent and manage a property in St Albans for several years. The branch staff are great, but the management service is bad beyond belief. It has incurred additional expense and a lot of administrative hassle to finally change agents, but no-one could possibly do a worse job ... Read Full Review

The house was on sale with a different agent for more than 4 weeks, we only had 3 views. Contacted Dough at Connells, the same day he arranged for someone to evaluate the property, we agreed their fees. We received a formal offer 5 days after it has been listed with Connells, Doug followed the... Read Full Review

Doug was really helpful, professional and got back to us every time we had a question regarding the purchase of our... Read Full Review

Hi Sarah. Just wanted to say a really big thank you to you and all the team for doing such an excellent job in selling our house. Jim and I really appreciate all the help and support you gave us, easing us through quite a stressful time. Please pass on our thanks to all the staff there. ... Read Full Review

Selling up and moving home is an incredibly exhausting and emotional time for any family. With a million things to plan and consider all you want is a quick, hassle free sale. The Connells Team came along and were incredibly friendly, efficient, knowledgeable of the industry and took charge of ... Read Full Review

Recommended. Connells in St. Albans have been explempoary from start to finish. I had my house valued by 3 agents (as you do) and had 3 very varying prices, Harry from Connells showed me reports and lists of suitable applicants justifying the price he quoted. We gave our business based on the... Read Full Review

Happy with valuation and local knowledge. Good communications through viewings and negotiations. I believe I got the best price possible, the premium marketing offer was well worth... Read Full Review

I had a contract with Connells in St Albans earlier this year to market my house. I had little response so I ended the contract on 5th April of this year. Yesterday a woman turned up unexpectedly at my house saying that Connells had sent her for a viewing. Today I noticed that Connells had... Read Full Review

My experience with this agency was an extremely bad one and I would not recommend them. They were extremely bad at communicating and the Manager was argumentative and rude when I was unable to return his call on one occasion. Needless to say, we took our house off the market with them and it... Read Full Review

From start to finish my experience with the connells team was exceptional. Being the first time we had moved house in many years and with so many estate agents to choose from, we felt we should use a big outfit, connells fulfilled their promises in a very professional manor. Open day viewings... Read Full Review

Shocking service. People turned up with no appointment to view the property. One agent had a telephone argument with her office in front of both me and the customers who were viewing.... Read Full Review