The UK's Largest Customer Review Website for the Property Industry

No Image Available

Albany Lettings

0/5, 21 Reviews
71% Recommended

Contact Us
No description for branch.
"Pictures show the condition..."

Share On :  FacebookTwitter

1 Star Review
UserName

Jamie

By : 'Corrin'
Services :
Rent PCM : £895
Would you recommend ? : No
Postcode : EH11

2 Nov 2019
People found this helpful3

Pictures show the condition of the Albany property on the day we moved it (photos are holes in the wall after us filling them - a great welcome to our new "home"). These holes were concealed behind posters etc so not visible on viewing. We fixed up the place, repainted the entire flat to a high standard and have just received the attached deposit notice saying they plan to retain almost £400 for a crack in the sink which was reported to Tom from their team near the beginning of the tenancy and some dusting. Honestly shocked by this attempt from Jamie More to retain our deposits and would advise anyone NOT TO USE THEM.


Attached Files
    Was this helpful?:

    Agent Response / Add a Comment

    You can use this form to reply to the above review or a displayed comment on the above review.

    Your name*

    Your email (not displayed)*

    Comment*

    Upload your files

    Please upload file with .jpg, .jpeg or .pdf format

      Please tick the box if you work for this firm

    Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.

    Latest Reviews
    Review Statistics
    From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
    GoodBadGoodBadGoodBadGoodBadGoodBad
    6094000002
    Address

    Albany Lettings
    168 Bruntsfield PlaceEdinburgh, City of Edinburgh
    EH10 4ER
    0131 229 3999

    Opening Hours
    1. Monday :
    2. Tuesday :
    3. Wednesday :
    4. Thursday :
    5. Friday :
    6. Saturday :
    7. Sunday :
    1. 09:00 - 17:00
    2. 09:00 - 17:00
    3. 09:00 - 17:00
    4. 09:00 - 17:00
    5. 09:00 - 17:00
    6. Closed
    7. Closed
    Services offered
    • Sales
    • Lettings
    • Block Management
    • Surveys
    • Conveyancing
    • Mortgage Advice
    Social Media
    Email
    Latest Properties

    No Property Found

    No Property Found
    Having been a tennet with a ...

    Share On :  FacebookTwitter

    5 Star Review
    UserName

    By : 'Lewis'
    Branch : Edinburgh, 168 Bruntsfield Place
    Services : Letting( As a Tenant )
    Would you recommend ? : Yes
    Postcode : EH3

    17 Mar 2023
    People found this helpful0

    Having been a tennet with a number off letting agents in edinburgh, Nicola and her team at Albany lettings are one off the best ones we have let with, any problems are very quickly resolved with absolutely no ... Read Full Review

    Comments (0)Was this helpful?:
    Worst Company I Have Ever ...

    Share On :  FacebookTwitter

    1 Star Review
    UserName

    By : 'Douglas'
    Branch : Edinburgh, 168 Bruntsfield Place
    Services : Letting( As a Tenant )
    Rent PCM : £795
    Would you recommend ? : No
    Postcode : EH6

    2 Nov 2020
    People found this helpful7

    I don’t complain about things often, and deal with a lot of companies every day, and have had other successful tenancy’s, but I can confidently say Albany Lettings are the worst company I have ever dealt with. We are now at the point we are taking legal action against ... Read Full Review

    Comments (0)Was this helpful?:
    We changed from an ...

    Share On :  FacebookTwitter

    5 Star Review

    By : 'Mary'
    Branch : Edinburgh, 168 Bruntsfield Place
    Services : Letting( As a Owner )
    Rent PCM : £1495
    Would you recommend ? : Yes
    Postcode : EH9

    29 Apr 2020
    People found this helpful0

    We changed from an unsatisfactory agent 2 years ago and have been 100% pleased with Albany Lettings. We have found them to respond very quickly but with a great ability to 'get on with the job of managing' without troubling us with detail. We are particularly impressed with the fact ... Read Full Review

    Comments (0)Was this helpful?:
    Pictures show the condition ...

    Share On :  FacebookTwitter

    1 Star Review
    UserName

    By : 'Corrin'
    Branch : Edinburgh, 168 Bruntsfield Place
    Services : Letting( As a Tenant )
    Rent PCM : £895
    Would you recommend ? : No
    Postcode : EH11

    2 Nov 2019
    People found this helpful3

    Pictures show the condition of the Albany property on the day we moved it (photos are holes in the wall after us filling them - a great welcome to our new "home"). These holes were concealed behind posters etc so not visible on viewing. We fixed up the place, repainted the entire flat ... Read Full Review


    Attached Files
    • Icon
    • Icon
    Comments (0)Was this helpful?:
    Don't bother wasting ...

    Share On :  FacebookTwitter

    1 Star Review

    By : 'disgruntled'
    Branch : Edinburgh, 168 Bruntsfield Place
    Services : Letting( As a Tenant )
    Would you recommend ? : No
    Postcode : EH9

    2 May 2019
    People found this helpful1

    They didn't bother to turn up for the viewing or give me any warning. Very inconvenient and I won't be wasting time with them ... Read Full Review

    Comments (1)Was this helpful?:

    By : Tom Ferrington

    2 May 2019

    I am sorry again about the mix up with your appointment which was a genuine error over another viewing at the property at the same time which was cancelled. I have emailed you to explain this...


    Excellent and Reliable ...

    Share On :  FacebookTwitter

    5 Star Review
    UserName

    By : 'Catriona'
    Branch : Edinburgh, 168 Bruntsfield Place
    Services : Letting( As a Owner )
    Would you recommend ? : Yes
    Postcode : EH10

    17 Jun 2018
    People found this helpful0

    We have used Albany Lettings now on 5 occasions to let property .We have on every occasion found them to be efficient ,very helpful and accommodating in dealing with all queries etc professionally and courteously. We have mainly dealt with Claire who has shown great professionalism and indeed ... Read Full Review


    Comments on Agent Fees

    Acceptable

    Comments (0)Was this helpful?:
    We are tenants, and about to ...

    Share On :  FacebookTwitter

    5 Star Review
    UserName

    By : 'Andrea'
    Branch : Edinburgh, 168 Bruntsfield Place
    Services : Letting( As a Tenant )
    Would you recommend ? : Yes
    Postcode : EH10

    2 Feb 2018
    People found this helpful0

    We are tenants, and about to move into a private rented property. Our landlord used Albany Lettings to advertise his property, and find suitable tennants, thankfully us. Claire Gordon has been our contact throughout our application process, and is efficient, friendly, and has gone above and beyond ... Read Full Review


    Comments on Agent Fees

    Good

    Comments (0)Was this helpful?:
    Albany has been one of the ...

    Share On :  FacebookTwitter

    4 Star Review

    By : 'Anthony'
    Branch : Edinburgh, 168 Bruntsfield Place
    Services : Letting( As a Tenant )
    Rent PCM : £575
    Would you recommend ? : Yes
    Postcode : EH11

    14 Jan 2018
    People found this helpful0

    Albany has been one of the best agency I've worked with as tenants. They are quick to respond to any queries and repairs. They also strive to contact you well in advance should work or viewings are required and are empathetic about the inconvenience caused from having people coming into your ... Read Full Review


    Comments on Agent Fees

    N/A for tenant.

    Comments (0)Was this helpful?:
    Wonderful service with Albany ...

    Share On :  FacebookTwitter

    5 Star Review

    By : 'Gillian'
    Branch : Edinburgh, 168 Bruntsfield Place
    Services : Letting( As a Owner )
    Would you recommend ? : Yes
    Postcode : EH1

    31 Aug 2017
    People found this helpful0

    Wonderful service with Albany letting. They took such good care of our flat over the past two years that I had to thank them personally. First class service and staff were so kind and friendly. Would definitely use them ... Read Full Review


    Comments on Agent Fees

    Really good competitive fees. Worth every penny.

    Comments (0)Was this helpful?:
    We live on the other side of ...

    Share On :  FacebookTwitter

    5 Star Review
    UserName

    By : 'A'
    Branch : Edinburgh, 168 Bruntsfield Place
    Services : Letting( As a Owner )
    Rent PCM : £1100
    Would you recommend ? : Yes
    Postcode : EH11

    1 Jun 2017
    People found this helpful1

    We live on the other side of the world and Albany lettings have been managing our properties over the last 8 Years. We very much appreciate the proactive attitude and swift manner any Issues are dealt with by the agency. We are very confident that our assets are managed in our best longterm ... Read Full Review


    Comments on Agent Fees

    Very reasonable, all costs clearly listed and advised of in advance, discount for multiple lets

    Comments (0)Was this helpful?:
    I am a private landlord and I ...

    Share On :  FacebookTwitter

    5 Star Review
    UserName

    By : 'Brian'
    Branch : Edinburgh, 168 Bruntsfield Place
    Services : Letting( As a Owner )
    Rent PCM : £650
    Would you recommend ? : Yes
    Postcode : EH3

    14 Apr 2017
    People found this helpful1

    I am a private landlord and I have been using Albany letting for over 10 years to find me suitable tenants. I find Albany to be extremely knowledgable about the rental market and always offer excellent advice. Albany staff in my experience always go above and beyond and will organise viewings ... Read Full Review


    Comments on Agent Fees

    Albany's Fee are very reasonable and offer good value for money

    Comments (0)Was this helpful?:
    Many Thanks to all the staff ...

    Share On :  FacebookTwitter

    5 Star Review
    UserName

    By : 'Katrina'
    Branch : Edinburgh, 168 Bruntsfield Place
    Services : Letting( As a Tenant )
    Would you recommend ? : Yes
    Postcode : EH10

    6 Feb 2017
    People found this helpful0

    Many Thanks to all the staff at Albany for your help & kindness when I needed a property to rent. You were always so polite & efficient in dealing with any queries. Special Thanks to Claire. I could definitely recommend Albany Lettings to anyone searching for a rental ... Read Full Review

    Comments (0)Was this helpful?:
    I have used Albany ...

    Share On :  FacebookTwitter

    5 Star Review
    UserName

    By : 'stuart'
    Branch : Edinburgh, 168 Bruntsfield Place
    Services : Letting( As a Owner )
    Rent PCM : £1050
    Would you recommend ? : Yes
    Postcode : EH10

    31 Jan 2017
    People found this helpful0

    I have used Albany exclusively for 14 years to find a tenant only as I manage the properties myself. I have always found Albany very good at sourcing a good tenant and providing me with a professional handover service. They do the hard work of sourcing, setting up viewings (including no shows), ... Read Full Review


    Comments on Agent Fees

    Competitive.

    Comments (0)Was this helpful?:
    All in all a good letting ...

    Share On :  FacebookTwitter

    4 Star Review

    By : 'Bethany'
    Branch : Edinburgh, 168 Bruntsfield Place
    Services : Letting( As a Tenant )
    Rent PCM : £500
    Would you recommend ? : Yes
    Postcode : EH6

    29 Sept 2015
    People found this helpful0

    All in all a good letting agency, we rented our 2 bedroom flat with Albany Lettings for just over 2 years at a very reasonable price, and experienced no problems with the flat. It was in good condition and if any repairs needed to be undertaken the agency were very quick in carrying them out. Small ... Read Full Review

    Comments (1)Was this helpful?:

    By : Tom

    8 Oct 2015

    Hi Bethany, thank you for your review and apologies for the misunderstanding with the windows. Best of luck for the...


    I would recommend Albany ...

    Share On :  FacebookTwitter

    5 Star Review

    By : 'Brian'
    Branch : Edinburgh, 168 Bruntsfield Place
    Services : Letting( As a Tenant )
    Would you recommend ? : Yes
    Postcode : EH11

    25 Sept 2015
    People found this helpful0

    I would recommend Albany Lettings to anyone. We had a great flat at an excellent price for them, and they were really good to deal with during the tenancy. At the end, we were only charged a small amount for the cleaning - and as the person overseeing the cleaning of the flat in the last few days I ... Read Full Review


    Comments on Agent Fees

    They do charge fees, but I would still recommend them for overall service.

    Comments (1)Was this helpful?:

    By : Tom

    8 Oct 2015

    Brian, thank you for your kind review and again for looking after the flat so well. ...


    I was looking for a flat when ...

    Share On :  FacebookTwitter

    5 Star Review

    By : 'Dani'
    Branch : Edinburgh, 168 Bruntsfield Place
    Services : Letting( As a Tenant )
    Would you recommend ? : Yes
    Postcode : EH39

    20 Jul 2015
    People found this helpful0

    I was looking for a flat when I wanted to start my Masters degree a year ago. The viewing I had with Albany lettings was very nice, they gave me many details about the flat and everything around the contract et cetera worked so well and was good organised. I really enjoyed staying in my little flat ... Read Full Review

    Comments (1)Was this helpful?:

    By : Tom

    8 Oct 2015

    Thanks for your kind review Dani, I hope everything is going well back...


    I have rented a flat with ...

    Share On :  FacebookTwitter

    5 Star Review

    By : 'Miriam'
    Branch : Edinburgh, 168 Bruntsfield Place
    Services : Letting( As a Tenant )
    Rent PCM : £650
    Would you recommend ? : Yes
    Postcode : EH10

    3 Jun 2015
    People found this helpful0

    I have rented a flat with Albany for 3 years and have found their service to be excellent. They are quick in dealing with issues and ensure that their tenants are happy in the properties they let out. A friend of mine also recently let out a property with Albany and also found their service to be ... Read Full Review

    Comments (0)Was this helpful?:
    Very professional letting ...

    Share On :  FacebookTwitter

    5 Star Review

    By : 'Alan'
    Branch : Edinburgh, 168 Bruntsfield Place
    Services : Letting( As a Tenant )
    Rent PCM : £750
    Would you recommend ? : Yes
    Postcode : EH6

    4 Feb 2015
    People found this helpful0

    Very professional letting agent. Good communication with all staff throughout and final inspection dealt with quickly. Speed of response to any issues very ... Read Full Review

    Comments (0)Was this helpful?:
    Not a resonsible letting ...

    Share On :  FacebookTwitter

    2 Star Review

    By : 'Zishu'
    Branch : Edinburgh, 168 Bruntsfield Place
    Services : Letting( As a Prospective Landlord/Tenant )
    Would you recommend ? : No
    Postcode : EH9

    17 Sept 2013
    People found this helpful2

    Not a resonsible letting agents. Wanted to view a propert in Edinburgh. After arranging viewing, I got a call back on the day saying they were sorry as the current tenant was not able to let us view the property that day. After rearranging for a later day, when we reached there with our 2 small ... Read Full Review

    Comments (0)Was this helpful?:
    My boyfriend and I were ...

    Share On :  FacebookTwitter

    1 Star Review

    By : 'Not'
    Branch : Edinburgh, 168 Bruntsfield Place
    Services : Letting( As a Prospective Landlord/Tenant )
    Would you recommend ? : No
    Postcode : EH11

    18 Jun 2013
    People found this helpful1

    My boyfriend and I were looking to rent a property without viewing it first (not ideal but we had our reasons why) from Albany Lettings. The first TWO people we spoke to, on separate occasions were nice and understanding about blind renting and the contract would be sent by email the same ... Read Full Review

    Comments (0)Was this helpful?:
    1 - 20 of 21 items
    No Staff Registered

    NaN - NaN of items

    Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

    Complaints Procedure

    No procedure set.

    Last updated at 7/2/2018, 9:32:27 AM by allAgents

    Awards won by Albany Lettings

    Regional Awards Won by Albany Lettings

    Individual Branch Awards