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JAMES & GEORGE COLLIE

0/5, 8 Reviews
29% Recommended

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"What seemed like a house that ..."

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1 Star Review

By : 'Kevin'
Services : Letting(I am a Tenant)
Rent PCM : £1600
Would you recommend ? : No
Postcode : AB10

11 Aug 2019
People found this helpful5

What seemed like a house that was too good to be true for three students at Robert Gordon University soon turned into a nightmare of unanswered emails and withholding of information. We spent one year in one of their rentals which was in okay condition to start. They ended up charging us 100GBP for cleaning, 230gbp for damages (iron dropped on carpet - fair play) and 370gbp for gardening. A week before we moved out we got an email saying to trim hedges - which we did and then after they complained saying that the lawn had not been ‘edged’ and weeds picked in between patio stones. They blatantly stole our money for gardening services when the title should have clearly been called ‘professional landscaping duties’ since clearly that was their expectation. I don’t know if they stole my money because I had a double deposit due to being a foreign student from Canada or because they thought it was only students who don’t have the money to fight such ridiculous claims. I would suggest anyone looking to use a letting agency stay away from this thieving company unless you were involved in the oil industry and can spare a couple pounds. Unfortunate way to end an otherwise brilliant Scotland adventure.

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Address

JAMES & GEORGE COLLIE
1 East Craibstone StreetAberdeen, Aberdeen City
AB11 6YQ
01224-581581

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. Closed
  2. 09:00 - 17:00
  3. 09:00 - 17:00
  4. 09:00 - 17:00
  5. 09:00 - 17:00
  6. Closed
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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AVOID. Arrogant , rude 11.000 ...

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1 Star Review

By : 'L'
Branch : Aberdeen, 1 East Craibstone Street
Services : 3
Sold price : £340000
Would you recommend ? : No
Postcode : AB43

15 Jul 2025
People found this helpful

AVOID. Arrogant , rude 11.000 selling convenycing only!! Terrible Didnt ... Read Full Review


Comments on Agent Fees

Incredibly expensive.

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Sold flat ...

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5 Star Review
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By : 'George'
Branch : Aberdeen, 1 East Craibstone Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : AB12

7 Mar 2021
People found this helpful0

Just sold my flat during this lockdown period. Was kept well informed all along the way by Cathleen in Property Sales, thank you very much. Thanks to all at J & G Collie as the sale went ... Read Full Review

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AVOID AT ALL ...

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1 Star Review

By : 'Ladybird'
Branch : Aberdeen, 1 East Craibstone Street
Services : Letting (As a Tenant)
Rent PCM : £525
Would you recommend ? : No
Postcode : AB24

23 Dec 2020
People found this helpful3

If I could give 0 stars I would. The flat we were renting for over 1 year was not in good condition when we moved in. We reported dirty oven (so much it was unusable), all kitchen equipment was old and sticky, curtain in living room old and dusty, we washed the windows ourselves, etc. At the end of ... Read Full Review

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What seemed like a house that ...

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1 Star Review

By : 'Kevin'
Branch : Aberdeen, 1 East Craibstone Street
Services : Letting (As a Tenant)
Rent PCM : £1600
Would you recommend ? : No
Postcode : AB10

11 Aug 2019
People found this helpful5

What seemed like a house that was too good to be true for three students at Robert Gordon University soon turned into a nightmare of unanswered emails and withholding of information. We spent one year in one of their rentals which was in okay condition to start. They ended up charging us 100GBP for ... Read Full Review

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Disappointment ...

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1 Star Review

By : 'Kostas'
Branch : Aberdeen, 1 East Craibstone Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : AB10

21 Jan 2019
People found this helpful3

I used the services of the leasing department of J&G Collie as a tenant in two different properties within an approximately 2-year period. Part of my deposit was deducted twice primarily for cleaning reasons. Fortunately, I managed to get back the entire disputed amount re the last property I ... Read Full Review

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First Time ...

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4 Star Review

By : 'Angela'
Branch : Aberdeen, 1 East Craibstone Street
Services : Letting (As a Tenant)
Rent PCM : £600
Would you recommend ? : Yes
Postcode : AB11

3 Oct 2018
People found this helpful1

I am a first time renter and new to the rental market. I couldn't have hoped to have been more carefully guided through the process. Any issues that I have had have been dealt with swiftly and ... Read Full Review

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I have been a tenant at this ...

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1 Star Review
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UserName

By : 'Ross'
Branch : Aberdeen, 1 East Craibstone Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : AB10

26 Nov 2014
People found this helpful13

I have been a tenant at this property since 2002. James and George Collie represent the owner who has remained anonymous for the duration of my tenancy. The agency have only ever done work when it has been regarded as an “emergency” – and even then it has taken a great deal of ... Read Full Review


What agent could do to change your mind?

Kept me informed regarding the status of my requests for repairs, etc - at ANY point. Returned my phonecalls or replied to my emails. Treated me with a modicum of respect. Not shown empathy with me because they\'ve \"been trying for ages to get in touch with the owner\" - but rather take some action or, at the very least, accept some degree of responsibility. Do some kind of maintenance on the property rather than allow it to become officially-listed as\"dangerous\". Apologise - just once.

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Got a refund of £30 out of ...

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1 Star Review

By : 'Lekan'
Branch : Aberdeen, 1 East Craibstone Street
Services : Letting (As a Tenant)
Would you recommend ? : No

12 Jul 2012
People found this helpful8

Got a refund of £30 out of £745 deposited a month after moving out. Dont use them as you will not get a full refund of your ... Read Full Review

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.

Last updated at 7/3/2018, 4:23:32 AM by allAgents

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