If anyone is thinking of renting a house that the Dalgety Bay office will be in any way involved with – my advice is simple: Don't to it. I thought the days when estate agents would willfully mislead, or just tell outright days were over – but this office, from the Branch Manager down are happy to do it by the bucket load. We rented a house that was managed by them, it was dirty on move in and repairs were never done. They make statements to secure leases, or renewals that they know are not true, or that have no intention of honoring – then they threaten you with the contact at every opportunity when you call them on it. Also, s we were moving out I watched the agents go out of their way to mislead perspective follow on tenants when showing them round – even to the point of telling outright lies about the property. Even when I spoke to agent, he knew what he had done and just didn't care. Having been lied to, and suffered their terrible customer service, observed it happening to others and read the complaints from so many people about the company – it seems this is just the way they choose to operate. Anything for the commission in a bad market is one way to look them, a bunch of scumbags that you are better of avoiding is another!