The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.7/5, 31 Reviews
90% Recommended
100% letting valuation accuracy
86% letting fee satisfaction
By : 'David'
Services :
Would you recommend ? : Yes
Postcode : ST18
Had over 4 years with Little Mansions, and during this time they have always provided a high level of service. All inspections were completed in a timely manner with photographs and comments. I felt safe in the knowledge that Little Mansions cared about my properties, and at the same time cared about the Tenants. All office staff were professional, courteous, and polite at all times. I would have no hesitation in recommending them to any future Landlords/Tenants.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 100% | 86.00% | £280 | £950 |
Little Mansions
23A Greengate Street, Stafford, Staffordshire
ST16 2HS
01785 227881

By : 'Sue'
Services : Letting( As a Owner )
Rent PCM : £950
Would you recommend ? : Yes
Postcode : ST20
Reviewing as a landlord - very professional service from first contact to letting. 3 weeks from photographs to tenants moving in & that included the New Year break. Helpful & informative... Read Full Review

By : 'Michael'
Services : Letting( As a Owner )
Rent PCM : £595
Would you recommend ? : Yes
Postcode : ST16
First experience using Little Mansions as a landlord. Excellent service from start to finish, very professional and easy to do business with. Great communication and found a good choice of tenants for us quickly. Highly... Read Full Review


By : 'Rebecca'
Services : Letting( As a Tenant )
Rent PCM : £795
Would you recommend ? : Yes
Postcode : ST16
Little mansions had excellent response times from the moment I enquired about a property with James all the way through to finalising with Martin and moving in. Very friendly and helpful, thank... Read Full Review
By : 'Robert'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : ST16
Excellent service would recommend and use again. Excellent service would recommend and use again. Excellent service would recommend and use again. Excellent service would recommend and use... Read Full Review
By : 'Manir'
Services : Letting( As a Owner )
Rent PCM : £760
Would you recommend ? : Yes
Postcode : ST16
Excellent and efficient tenant finding service. Very professional and prompt communication. This is the second time we have used Little Mansions and would recommend them without... Read Full Review
By : 'Damian'
Services : Letting( As a Tenant )
Rent PCM : £585
Would you recommend ? : Yes
Postcode : WS15
Easy to deal with and quick response with communications, recommend Stafford branch Little Mansions, cheers for your time lady's and Merry... Read Full Review
By : 'Robert'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : ST17
We use Little Mansions for all our rental properties in Stafford and would recommend them to other landlords looking for a management... Read Full Review
By : 'Julia'
Services : Letting( As a Tenant )
Rent PCM : £700
Would you recommend ? : Yes
Postcode : ST16
Fast turn around, very good service. I would rent from this agent again. The service was polite and helpful. The property was as... Read Full Review
By : 'David'
Services : Letting( As a Tenant )
Rent PCM : £530
Would you recommend ? : Yes
Postcode : ST17
Friendly and supportive team who answered all my questions promptly throughout the process. Would recommend and use again if the circumstance... Read Full Review
By : 'Ian'
Services : Letting( As a Owner )
Rent PCM : £650
Would you recommend ? : Yes
Postcode : ST16
I am over all happy with the service as usual. The guide price initially given was shown to be to... Read Full Review
By : 'Umamaheswararao'
Services : Letting( As a Tenant )
Rent PCM : £695
Would you recommend ? : Yes
Postcode : 31,P
Excellent customer support and cooperation of agent for resolution. Quick support while moving to the house and all documents shared in-time. Easy process for... Read Full Review
By : 'Granville'
Services : Letting( As a Tenant )
Rent PCM : £695
Would you recommend ? : Yes
Postcode : ST17
It would be helpful for agents to know more about the properties they are showing than they do. 15 minutes to decide on a property is not really enough. Otherwise courteous and... Read Full Review
By : 'Paul'
Services : Letting( As a Tenant )
Rent PCM : £495
Would you recommend ? : Yes
Postcode : ST16
Very good service, excellent advise and good communication helping and advising professionally at all times. I would use Little Mansions... Read Full Review
By : 'George'
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : Yes
Postcode : ST17
Our experience with Little Mansions was perfect People make the difference and this is also the case with the team from Little Mansions. Highly... Read Full Review

By : 'Xuan'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : ST16
I have known Pauline and enjoyed the services of Little Mansions for about a decade. As a landlord I have had many dealings with them and would recommend them to anyone who wants a competent, efficient, well priced and friendly... Read Full Review

By : 'Graham'
Services : Letting( As a Owner )
Rent PCM : £535
Would you recommend ? : Yes
Postcode : WS11
I've been happy to rely on Little Mansions lettings for several years to take care of two properties and tenants. All the staff have been excellent to deal with particularly Amy and Martin who have always been friendly and proffessional, providing helpful advice when needed. It is reassuring ... Read Full Review
By : 'Janis'
Services : Letting( Property Management )
Rent PCM : £675
Would you recommend ? : Yes
Postcode : ST3
Thank you a smooth and painless process. Everything explained and no problems. Also used painter recommended by little mansions and again a competent job done with little thoughtful... Read Full Review
By : 'David'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : ST18
Had over 4 years with Little Mansions, and during this time they have always provided a high level of service. All inspections were completed in a timely manner with photographs and comments. I felt safe in the knowledge that Little Mansions cared about my properties, and at the same time cared... Read Full Review
By : 'christopher'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : ST16
Excellent, professional service as always, all work carried out to high standard and very efficiently. Will definitely consider Little Mansions for future... Read Full Review
By : 'Richard'
Services : Letting( As a Owner )
Rent PCM : £625
Would you recommend ? : Yes
Postcode : ST16
seasoned professionals who just get on with the job. No drama, no fuss, kept up to date through the application process. Exactly what a landlord... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Little Mansions Ltd
IN-HOUSE COMPLAINTS PROCEDURE
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the timeframes set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter).
What will happen next?
• We will send you a letter acknowledging receipt of you complaint within three working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by a manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within 12 months of receiving our final viewpoint letter, including any evidence to support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 6/26/2019, 2:40:27 AM by allAgents