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Oakmans Estate Agents

2.6/5, 24 Reviews
43% Recommended

80% sales valuation accuracy

63% sales fee satisfaction

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"Consistently awful service -..."

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1 Star Review
UserName

Jemima

By : 'Jemima'
Services : Letting(I am a Tenant)
Rent PCM : £370
Would you recommend ? : No
Postcode : B29

30 Aug 2019
People found this helpful11

At the beginning of our tenancy our house was not only in an incredibly dirty state (see pictures), taking us a full day's work to clean properly, but in addition to this there were multiple safety hazards. These included the fire door between the kitchen and living room not being able to close properly, the smoke alarm in the living dangerously hanging off the ceiling, and the banister rail on the stairs being loose. We complained about these issues and after much effort and haranguing, people were sent to fix them. However, we also complained about other issues to do with the general dirty state of the house such as bloodstained curtains in the top back bedroom and filthy shower doors, yet these complaints were never addressed, resolved, or even acknowledged by Oakmans. It is appalling that they even let out the house in this condition. Now, at the end of our tenancy, Oakmans have had the audacity to try to charge us for cleaning costs, providing sketchy ‘evidence’ and blatantly ignoring our tenancy agreement which states A, that the house should be left in the same state as we found it, and B, that should they be necessary, cleaning costs are to be £25/hour. This company is beyond a joke. Contacting them is just about impossible. All emails are ignored, and if you ring, you are always told that whoever you need to speak to is “away from their desk”. We have been trying to contact Charlotte for weeks but she is never available. All in all, just avoid Oakmans. In our final year of uni they have caused us a great deal of stress and worry and now, months after leaving, we still haven’t had our deposit back. Worst estate agents I have ever dealt with.


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    Latest Reviews
    Performance Statistics
    ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
    Sale80.00%63.00%£185,000£1,900,000
    Review Statistics
    From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
    GoodBadGoodBadGoodBadGoodBadGoodBad
    2037410015
    Address

    Oakmans Estate Agents
    11 Oak Tree LaneBirmingham, West Midlands
    B29 6JE
    0121 246 4010

    Services offered
    • Sales
    • Lettings
    • Block Management
    • Surveys
    • Conveyancing
    • Mortgage Advice
    Social Media
    Email
    Latest Properties

    No Property Found

    No Property Found
    Avoid if you ...

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    2 Star Review

    By : 'Astra'
    Branch : Birmingham, 11 Oak Tree Lane
    Services : Sales (Prospective Vendor/Buyer)
    Would you recommend ? : No

    11 Jul 2025
    People found this helpful

    The estate agent seems quite deceptive. Pictures of properties don't match their conditions at all. Properties overpriced the area. A lot of students mentioned to me they had horrible issues with ... Read Full Review

    Comments (0)Was this helpful?:
    Sale of my late mothers home. ...

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    1 Star Review

    By : 'Gary'
    Branch : Birmingham, 11 Oak Tree Lane
    Services : Sales (As a Vendor)
    Sold price : £275000
    Would you recommend ? : No
    Postcode : B68

    16 Jan 2025
    People found this helpful0

    We used oakmans to sell my late mothers home. For many reasons it was not a positive experience but i will give just one example. They conducted all the viewings on my late mothers home and left it vulnerable to being accessed not once or twice but at least on 3 separate occasions by leaving the ... Read Full Review

    Comments (0)Was this helpful?:
    Dealt with Laura,Jake and ...

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    5 Star Review
    UserName

    By : 'Paul'
    Branch : Birmingham, 11 Oak Tree Lane
    Services : Sales (As a Vendor)
    Would you recommend ? : Yes
    Postcode : B31

    28 Sept 2023
    People found this helpful0

    Dealt with Laura,Jake and James. At the Northfield branch..Very professional and we had numerous viewings and sold in under 2 weeks. Easy to deal with and excellent communication.Well done Laura and colleagues,appreciated. Paul ... Read Full Review

    Comments (0)Was this helpful?:
    Holly was amazing throughout ...

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    5 Star Review
    UserName

    UserName

    By : 'Kirsty'
    Branch : Birmingham, 11 Oak Tree Lane
    Services : Sales (As a Vendor)
    Sold price : £185000
    Would you recommend ? : Yes
    Postcode : B32

    22 Sept 2023
    People found this helpful0

    This company is simply amazing . Honest , clear , friendly and compassionate. I cannot recommend Holly and her team enough - simply the best in the industry ... Read Full Review

    Comments (0)Was this helpful?:
    I am making a formal ...

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    1 Star Review

    By : 'Livid'
    Branch : Birmingham, 11 Oak Tree Lane
    Services : Letting (As a Prospective Landlord/Tenant)
    Would you recommend ? : No
    Postcode : B30

    2 Dec 2022
    People found this helpful2

    Minus 100.... I am making a formal complaint about Oakmans to the property ombudsman and all other appropriate bodies that . Having been in the financial services industry for over thirty years, I know that the vast majority of estate agents are incompetent and inept. However Oakmans top them ... Read Full Review

    Comments (0)Was this helpful?:
    If I could I would put ...

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    1 Star Review
    UserName

    By : 'Alex'
    Branch : Birmingham, 11 Oak Tree Lane
    Services : Letting (As a Tenant)
    Would you recommend ? : No
    Postcode : B29

    20 Jul 2022
    People found this helpful2

    If I could I would put negative stars. If you are a student looking for accomodation AVOID OAKMANS LIKE THE PLAGUE. We had difficulties with them from the very start to even after the end of our tenancy. Throughout my entire tenancy I was treated with absolute contempt. They ignored my emails, ... Read Full Review

    Comments (0)Was this helpful?:
    Brilliantly ...

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    5 Star Review
    UserName

    By : 'J'
    Branch : Birmingham, 11 Oak Tree Lane
    Services : Sales (As a Vendor)
    Sold price : £228000
    Would you recommend ? : Yes
    Postcode : B68

    28 Mar 2022
    People found this helpful1

    From initial valuation to completion, the Oakmans team have been outstanding. They will keep you informed every step of the way and make the entire selling process simple and stress free. If you are thinking of selling, don't hesitate, contact ... Read Full Review

    Comments (0)Was this helpful?:
    A Happy ...

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    5 Star Review
    UserName

    By : 'Money'
    Branch : Birmingham, 11 Oak Tree Lane
    Services : Letting (Property Management)
    Rent PCM : £1200
    Would you recommend ? : Yes
    Postcode : B29

    13 Oct 2021
    People found this helpful1

    Despite my worries at the beginning, all the oakmans staff I have dealt with have made it easy for us in our student housing. They were realistic about when handymen could attend which is all we ask for, and amazed when everything we asked was completed. Great ... Read Full Review

    Comments (0)Was this helpful?:
    Completely unprofessional, ...

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    1 Star Review

    By : 'OMG'
    Branch : Birmingham, 11 Oak Tree Lane
    Services : Letting (As a Tenant)
    Rent PCM : £750
    Would you recommend ? : Yes
    Postcode : B38

    12 Oct 2021
    People found this helpful2

    Completely unprofessional, they treat tenants like scum, avoid at all costs, ... Read Full Review

    Comments (0)Was this helpful?:
    Student parking at QED Selly ...

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    1 Star Review

    By : 'Resident'
    Branch : Birmingham, 11 Oak Tree Lane
    Services : Letting (Property Management)
    Rent PCM : £450000
    Would you recommend ? : No
    Postcode : B29

    25 Sept 2021
    People found this helpful2

    Students in QED hall of residence in Selly Oak are not allowed to bring cars to the building and park in road outside. This is a City council ruling for Oakmans and is reflected in letting contracts. Local residents are now taking action against student parking because Oakmans refuses to act on ... Read Full Review

    Comments (2)Was this helpful?:

    By : Jacob Badger

    26 Sept 2021

    Hi. I live near the property called QED, and I am also surprised by the number of cars parked outside on the road. I am sure that there was an agreement between Oakmans and the students renting, that ...


    Very ...

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    5 Star Review
    UserName

    By : 'Sohail'
    Branch : Birmingham, 11 Oak Tree Lane
    Services : Sales (As a Vendor)
    Sold price : £190000
    Would you recommend ? : Yes
    Postcode : B29

    24 Feb 2021
    People found this helpful1

    Oakmans sold my property in the first week. They was spot on with the valuation having racked up a block viewing of 17 people in the first day of advertising! Over the moon with the service I ... Read Full Review

    Comments (0)Was this helpful?:
    Great estate agents. Lovely ...

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    5 Star Review
    UserName

    By : 'Lucas'
    Branch : Birmingham, 11 Oak Tree Lane
    Services : Letting (As a Tenant)
    Rent PCM : £900
    Would you recommend ? : Yes
    Postcode : B29

    2 Feb 2021
    People found this helpful1

    I recently used Oakmans to find a rental property. After poor customer service from another agent in the area which resulted in me losing out on a property that I was applying for, Oakmans managed to find me somewhere and move me in within 7 days! The whole process was so quick and easy. Would ... Read Full Review

    Comments (0)Was this helpful?:
    Amazing ...

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    5 Star Review
    UserName

    By : 'Jared'
    Branch : Birmingham, 11 Oak Tree Lane
    Services : Letting (As a Owner)
    Rent PCM : £2200
    Would you recommend ? : Yes
    Postcode : B29

    6 Jan 2021
    People found this helpful1

    I recently switched to Oakmans to manage my portfolio of student houses. I was amazed when I had a phone call from Nick saying that they have all been RENTED! All this within a few days of marketing! Would highly recommend Oakmans, and I am very happy with the service they have ... Read Full Review

    Comments (0)Was this helpful?:
    Never received deposit back ...

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    1 Star Review

    By : 'Carolyn'
    Branch : Birmingham, 11 Oak Tree Lane
    Services : Letting (As a Tenant)
    Would you recommend ? : No
    Postcode : B29

    5 Oct 2020
    People found this helpful1

    Never received deposit back after having met all lease conditions. Paid rent up through the end. Left the place in good condition. Going on 4 months without getting the deposit back. Had to return to home country in Spring 2020 as university shut down due to the pandemic, but I kept paying my rent ... Read Full Review

    Comments (0)Was this helpful?:
    Avoid like the ...

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    1 Star Review

    By : 'Forbes'
    Branch : Birmingham, 11 Oak Tree Lane
    Services : Other (Buying agent)
    Sold price : £300000
    Would you recommend ? : No
    Postcode : B30

    1 Sept 2020
    People found this helpful1

    What can I say? We tried to buy a house from these guys and it was chaos from start to finish. We had an offer accepted on 21st July 2020. Everything seemed great until we got the memorandum of sale on the 24th July ONLY after chasing them for it. And then... ...silence. For five weeks. ... Read Full Review

    Comments (0)Was this helpful?:
    I would give Oakmans zero ...

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    1 Star Review

    By : 'kerry'
    Branch : Birmingham, 11 Oak Tree Lane
    Services : Letting (As a Tenant)
    Rent PCM : £650
    Would you recommend ? : No
    Postcode : B29

    17 Jun 2020
    People found this helpful1

    I would give Oakmans zero stars if i could. I had a really bad experience with oak mans. As a student you would think they would help you when really their main aim was to get me to sign the contract and move in with the property unfinished. If you are looking to go ahead with oakmans I would ... Read Full Review

    Comments (0)Was this helpful?:
    I would give Oakmans zero ...

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    1 Star Review

    By : 'kerry'
    Branch : Birmingham, 11 Oak Tree Lane
    Services : Letting (As a Tenant)
    Rent PCM : £650
    Would you recommend ? : No
    Postcode : B29

    17 Jun 2020
    People found this helpful0

    I would give Oakmans zero stars if i could. I had a really bad experience with oak mans. As a student you would think they would help you when really their main aim was to get me to sign the contract and move in with the property unfinished. If you are looking to go ahead with oakmans I would ... Read Full Review

    Comments (0)Was this helpful?:
    AWFUL. AWFUL. AWFUL. I cannot ...

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    1 Star Review

    By : 'Sharon'
    Branch : Birmingham, 11 Oak Tree Lane
    Services : Letting (As a Tenant)
    Rent PCM : £342
    Would you recommend ? : No
    Postcode : B29

    18 Feb 2020
    People found this helpful5

    AWFUL. AWFUL. AWFUL. I cannot stress enough how much of a bad idea it is to go with Oakmans. Unfortunately none of them are able to do their jobs correctly, on time, or to a high enough standard. They tell you what you want to hear, whilst obviously not caring at all to what you are saying, then ... Read Full Review

    Comments (0)Was this helpful?:
    Consistently awful service - ...

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    1 Star Review
    UserName

    By : 'Jemima'
    Branch : Birmingham, 11 Oak Tree Lane
    Services : Letting (As a Tenant)
    Rent PCM : £370
    Would you recommend ? : No
    Postcode : B29

    30 Aug 2019
    People found this helpful11

    At the beginning of our tenancy our house was not only in an incredibly dirty state (see pictures), taking us a full day's work to clean properly, but in addition to this there were multiple safety hazards. These included the fire door between the kitchen and living room not being able to ... Read Full Review


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    Dominic ...

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    5 Star Review
    UserName

    By : 'Andreas'
    Branch : Birmingham, 11 Oak Tree Lane
    Services : Letting (As a Tenant)
    Rent PCM : £750
    Would you recommend ? : Yes
    Postcode : B27

    4 Jan 2019
    People found this helpful1

    Dom was punctual and very helpful He knew his job well and helped me negotiate the minefield of credit checks and referencing. Dom is keen to do well and thanks ... Read Full Review


    Comments on Agent Fees

    Fees same as all other agents

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