The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

1/5, 2 Reviews
0% Recommended
0% sales valuation accuracy
0% letting valuation accuracy
0% sales fee satisfaction
0% letting fee satisfaction
By : 'William'
Services : Letting(I am a Tenant)
Rent PCM : £700
Would you recommend ? : No
Postcode : E14
AVOID! Robinson Marsh have failed to protect my deposit for the last two years of my tenancy and I now fear, as has happened with my last three house mates, that I will have to formally threaten legal action before I get my deposit back. Highly unprofessional letting agent, no house inventory, with just a 2 page letting agreement. Avoid at all cost!
By : Wayne Robinson
3 Sept 2019Dear Mr Hughes, I think you may have mixed up with a different agency we have no record of you on file as one our Tenants. We always protect our Tenants Deposits with MyDeposits.co.uk as this is a legal requirement and our Tenancy Agreement is a 16-page document. Please check the paper work you signed for the property and please let me know if there is any mention of Robinson Marsh. I am more than happy to discuss this issue with you over phone to help to clarify the situation on 020 7868 1444. I would appreciate if you removed is incorrect review once you have discovered which agency you actually dealt with. Kind regards, Wayne Robinson
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 0% | £0 | £0 |
| Lettings | 0% | 0% | £700 | £1,600 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 | 0 |
Robinson Marsh
5 Harbour Exchange, London, Greater London
E14 9GE
020 7868 1444

By : 'Tenant'
Branch : Canary Wharf, 5 Harbour Exchange
Services : Letting (As a Tenant)
Rent PCM : £1600
Would you recommend ? : No
Postcode : E14
Robinson Marsh initially proposed £748 of deposit deductions two months after we moved out after loads of chasing. We had to go through deposits protection scheme ‘MyDeposits’ who had 2 star reviews for always siding with agencies. Even with the biased protection ... Read Full Review

By : 'William'
Branch : Canary Wharf, 5 Harbour Exchange
Services : Letting (As a Tenant)
Rent PCM : £700
Would you recommend ? : No
Postcode : E14
AVOID! Robinson Marsh have failed to protect my deposit for the last two years of my tenancy and I now fear, as has happened with my last three house mates, that I will have to formally threaten legal action before I get my deposit back. Highly unprofessional letting agent, no house inventory, with ... Read Full Review
By : Wayne Robinson
3 Sept 2019Dear Mr Hughes, I think you may have mixed up with a different agency we have no record of you on file as one our Tenants. We always protect our Tenants Deposits with MyDeposits.co.uk as this is a...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
We treat all complaints with the up most importance at Robinson Marsh and they should all be sent to the Managing Director Wayne Robinson at wayne@robinsonmarsh.com
Last updated at 3/15/2014, 8:24:55 AM by allAgents