The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

3.9/5, 36 Reviews
69% Recommended
100% letting valuation accuracy
84% letting fee satisfaction

Andy
By : 'Sandy'
Services : Letting(I am a Tenant)
Rent PCM : £1100
Would you recommend ? : No
Postcode : G41
During our time with Goodearl we were beset with every health and safety, security and habitability issue possible and at no point were the Landlords or Agents in the least interested in the property or the issues we had. Between extensive damp, black mould, leaking roof, ceilings and rotten casement windows, faulty electrics, intermittent heating and hot water our health began to deteriorate. It was only after a year of having unreliable hot water and when mice started appearing in the property (the neighbouring property was empty for over a year and was bought by a family who owned cats, the mice appeared at this point) that we decided enough was enough. This had coincided with an injury to my daughter's face caused by the hot water cutting out while my wife was giving her a shower, she tried to jump out the bath and slipped, hitting her face on the side. The heating had been intermittent for well over a year and the agents had done nothing about it, finally it cut out entirely in the middle of winter. The house had no insulation at all and was impossible to heat or keep free from damp. Finally we demanded that the heating be fixed. We could not wash properly, it was the middle of winter and my daughter was getting up in a freezing house, having a cold wash and going out in the ice and frost to walk to nursery. Her teachers were concerned as she was telling them her house was "broken and cold". If any contractors were sent out we were asked to pay them upfront and be reimbursed however we never received any money back. Finally we complained in writing stating the house was becoming uninhabitable due to neglect and our health was at risk. We were asked yet again to pay for repairs but were owed over £1,500 by this point and had never seen a penny back. We refused to pay any more money although we had never been late with the rent and at no stage threatened not to pay. A few days later we received an eviction notice. At no point was this explained or discussed. We received a brick wall response when attempting to discuss the issue or request time to move. We received 100% of our deposit back (despite them attempting to claim 99% of it) but Deposit Protection Scotland were unable to do anything about the money we were owed. Goodearl are nothing short of a * organisation. They happily allow people to live in slum conditions and extort money from them illegally. I would advise anybody considering doing business with them on any level to avoid doing so. We are glad to be free of them but every single member of their staff should be utterly ashamed of themselves and the business the conduct.
By : Andrew Stewart
28 Aug 2019Not sure who this is as we have never had a tenant called Sandy Williams. I'm assuming this person has got the wrong letting agents.
By : Sandy Williams
28 Aug 2019Typical of the lies which Goodearl and indeed* deal in. I dealt extensively with**, they were all typical to a fault. Dishonest, untrustworthy, unprofessional liars. The petty nature of these individuals knows no bounds. They even (as an act of revenge for this review presumably) used my details to sign me up for sales calls but were too stupid to hide their IP address! Further action will be taken for this illegal use of my details.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 100% | 84.00% | £500 | £1,200 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 3 | 2 | 21 | 9 | 0 | 0 | 0 | 0 | 1 | 0 |
Goodearl Property
147 Bath Street, Glasgow, City of Glasgow
G2 4SN
0141 248 6768
By : 'Susan'
Branch : Glasgow, 147 Bath Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : G11
We have rented our flat through Goodearl for around 15 years and have had zero negative experiences. Whenever we have had to contact them we get a prompt response and all of the tradespeople they use for maintenance or routine safetey checks are very professional. We would happily recommend ... Read Full Review

By : 'ARUSHI'
Branch : Glasgow, 147 Bath Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : G3
I have had a great experience with Goodearl Property. The move-in process was seamless, and Andrew always responds promptly to emails and offers immediate solutions to any ... Read Full Review
By : 'Evan'
Branch : Glasgow, 147 Bath Street
Services : Letting (As a Tenant)
Rent PCM : £695
Would you recommend ? : Yes
Postcode : G14
Very responsive, simple application process and overall good to deal ... Read Full Review

By : 'Ronnie'
Branch : Glasgow, 147 Bath Street
Services : Letting (As a Owner)
Rent PCM : £590
Would you recommend ? : No
Postcode : G41
Andy Pace general manager along with the team are all very professional and have been looking after my property for going on 10yrs now I would highly recommend any landlord to use Goodearl ... Read Full Review

By : 'David'
Branch : Glasgow, 147 Bath Street
Services : Letting (As a Tenant)
Rent PCM : £600
Would you recommend ? : Yes
Postcode : G42
Great company. Andy Pace works extremely hard to make sure the move in process goes with out a hitch. I cant thank them enough for helping me find a ... Read Full Review

By : 'Jenny'
Branch : Glasgow, 147 Bath Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : G3
Super helpful agency to work with, very easy to get a hold of with lovely helpful staff that will answer any questions you have and help you out wherever they ... Read Full Review

By : 'Victoria'
Branch : Glasgow, 147 Bath Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : G4
Goodearl property have been great, Andy and Andrew are very helpful and have made finding and moving into a new property a streamlined process. I would highly recommend this ... Read Full Review
By : Andy Pace
9 Nov 2022Thanks you for your nice review. Much...

By : 'Panagiotis'
Branch : Glasgow, 147 Bath Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : G3
I strongly believe that Goodearl property is the best agency that I had to cooperate in UK. People who were working in Goodearl are doing very hard working and always willing to help. On the top of that I would like to highlight for Andy Pace who is a very good person, hard working and he is ... Read Full Review
By : Andrew
2 Nov 2022Thanks Panos your kind words about our business mean a lot to us. If you ever looking for a flat in Glasgow in the future please let us...

By : 'Sandy'
Branch : Glasgow, 147 Bath Street
Services : Letting (As a Tenant)
Rent PCM : £1100
Would you recommend ? : No
Postcode : G41
During our time with Goodearl we were beset with every health and safety, security and habitability issue possible and at no point were the Landlords or Agents in the least interested in the property or the issues we had. Between extensive damp, black mould, leaking roof, ceilings and rotten ... Read Full Review
By : Andrew Stewart
28 Aug 2019Not sure who this is as we have never had a tenant called Sandy Williams. I'm assuming this person has got the wrong letting...

By : 'Jon'
Branch : Glasgow, 147 Bath Street
Services : Letting (Property Management)
Would you recommend ? : Yes
Postcode : G3
Andrew and Andy have been excellent to deal with and I can recommend this company as they have a wide variety of properties under ... Read Full Review

By : 'Swela'
Branch : Glasgow, 147 Bath Street
Services : Letting (As a Tenant)
Rent PCM : £500
Would you recommend ? : Yes
Postcode : PA75
Andy has always been helpful and professional when i have contacted him.very happy with the overall service i have ... Read Full Review

By : 'Stuart'
Branch : Glasgow, 147 Bath Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : G12
Goodearl was a fantastic company to deal with. Andy Pace couldn't be more helpful. I would highly recommend this ... Read Full Review
By : Andy Pace
7 Mar 2019Thanks Stuart your comments are most welcome. Proves all our hard work pays...

By : 'E'
Branch : Glasgow, 147 Bath Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : G
Very good service from Goodearl property, property always seems to be to a high standard, move in went smoothly and Andrew is always responsive to ... Read Full Review
By : Andy Pace
6 Mar 2019Thank you very much for your lovely...

By : 'Cassie'
Branch : Glasgow, 147 Bath Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : G14
Andrew was quick to get all of my issues sorted and was very professional and an overall genuine good ... Read Full Review
By : Andrew Pace
5 Mar 2019Dear Cassie, Thank you very much for your kind comments about the service we provide here at Goodearl. Your feedback is greatly...

By : 'L'
Branch : Glasgow, 147 Bath Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : G1
Andrew Pace was quick to respond to our correspondence and queries. He also dealt with any problems in the flat quickly and efficiently. Goodearl have been the best letting agents I have dealt ... Read Full Review

By : 'L'
Branch : Glasgow, 147 Bath Street
Services : Letting (As a Tenant)
Rent PCM : £625
Would you recommend ? : Yes
Postcode : G1
Andrew Pace has been organised and helpful during the transaction and tenacy. The flat was sound, clean and suitable for our ... Read Full Review
By : 'R'
Branch : Glasgow, 147 Bath Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : G1
Andrew Pace was a very diligent and helpful property manager. He dealt with all of our queries very well and we felt he had our best interests at heart. The only reason I didn't award Goodearl 5 stars was because there were a few times when we report minor maintenance issues such as missing ... Read Full Review
By : 'Stuart'
Branch : Glasgow, 147 Bath Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : G129
Very good agents, very helpful, efficient and courteous and dealt with all enquiries efficiently. I would recommend them to ... Read Full Review
This agency was really good
By : 'Matt'
Branch : Glasgow, 147 Bath Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : G12
Great service, fast and efficient and always available to sort out any problems. Always very friendly service, would recommend to ... Read Full Review
Good
By : 'sk'
Branch : Glasgow, 147 Bath Street
Services : Letting (As a Tenant)
Rent PCM : £550
Would you recommend ? : Yes
Postcode : G42
I have had great responses from the company whenever there has been a problem.Andrew within the company is very helpful and is very good in his job as he sympathsis with the tenant and tries to resolve the ... Read Full Review
Good
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Last updated at 11/3/2022, 3:49:44 AM by allAgents