Frost Property

Thanks for David, MaryJane, Ben, Lee and all the team members. If it weren't for your assistance, the matter wouldn't have been settled by now. Great job and highly ... Read Full Review

Excellent service with quick responses. High level of professionalism from Tamara and all staff with whom I spoken with. I am very happy with ... Read Full Review

Won't allow 0 stars. Don't use. A letting agent which sells your details to dodgy insurance companies, which doesn't carry out proper due diligence on tenants, which, when the tenants they introduce to your property refuse to pay rent, refuse to take any action, then terminate ... Read Full Review

Poor play from Frost Estate Agents Purley. All buyers be aware as they play typical estate agents game in bidding up price for the seller and therefore their commission. They wouldn't think twice before guzumping buyer. Very unethical from my experience. I knoweestate agents are not that ... Read Full Review

Been trying to obtain meter readings for a managed property and am just passed pillar to post, great service before they got my money and useless thereafter. Jenna Myres is particularly unhelpful and ... Read Full Review

Exceptional assistance and attention to detail from Giverny in property management. Solved a complex issue professionally and promptly with the minimum of fuss. Extremely grateful to her and the ... Read Full Review

We recently moved to a new house thanks to Jenny and the Frost team. Some of the steps were complicated for various reasons but they were supportive and helpful throughout the whole process. They replied to our questions even at weekends and evenings/nights. We thank them a lot and would really ... Read Full Review

We used Frost's Estate Agents to sell our house in Kenley recently and we're most impressed by the courteous and professional service we received from start to finish. We were kept informed at every stage of the process and always offered good advice and recommendations. We would like to say a ... Read Full Review

Extremely helpful An polite was happy to help even with my constant phone calls dealt with everything very promptly Would definitely recommend this ... Read Full Review

True professionals, friendly and determined to settle all claims! From the first meeting you have the impression that the problem is solved. I strongly recommend them ... Read Full Review

I was extremely satisfied with both gentlemen, they helped us find the home that we were looking for. And for that we thank ... Read Full Review

Great services, spot on, always there to help us out and always anwering the phone. We were very lucky to find him and to help us out with this ... Read Full Review

From the start Craig was very warm, approachable and welcoming. Guided us through the tenancy process seemingly well. Most importantly he was clear and straight to the point. We look forward to Craig managing our ... Read Full Review

Craig was excellent in helping my partner and I in securing a rental property, after a long run of bad luck and properties falling through at the last minute. Dealing with Craig and Frost could not of gone smoother and the level of service was night and day in comparison to some other letting ... Read Full Review

My wife and I were impressed with Luke. He has a professional attitude and although he was giving us advice on renting our home, if he hadn't mentioned a letting on their books which we ended up renting it would have meant a lot of stress for us ... Read Full Review

All of the Frost team made selling my house as straight forward as possible from start to finish. All of their staff are friendly, professional and efficient. Once I had accepted an offer, Vanessa was excellent at managing and coordinating the sale. She kept me informed at all times and responded ... Read Full Review

“After being on the market with another agent for four months we decided that a change was needed in order to sell our property, and after meeting with Ben from Frost I was immediately impressed with his ‘plan of action' and gave him and the team the go ahead to market our property. In ... Read Full Review

“If ever you have heard bad stories about Estate Agents and think that you can't trust them - you will be very pleasantly surprised by the experience from the staff at Frosts. From that first phone call right through to the completion they were there for us at each and every stage. ... Read Full Review

How do you fancy being fleeced out of £500?? After a promising start - what a let down! I can't deny that Frosts did their job, they sold my house pretty quick and Vanessa in the post sale account management department was superb. However, the treatment I received from all three of the directors ... Read Full Review

From day one, Frosts were professional, helpful and bent over backwards to go above and beyond. Excellent communication throughout the process and very easy to get hold of when needed. The process of buying or selling a house can never really be described as an enjoyable process, however every ... Read Full Review