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The UK's Largest Customer Review Website for the Property Industry

4.3/5, 6 Reviews
83% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
99% letting fee satisfaction

Elin
By : '24PortRd'
Services : Letting(I am a Tenant)
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : 2NL
I imagine most people have at least one story of a negative experience with a letting agency, and I'd go so far as to say that comparatively few people have a story of a positive one. I was the same, until this year. Letting from MS Properties was the smoothest, most efficient experience it's possible to have with a letting agency. Emails were responded to quickly, questions were answered comprehensively, all of our requests were either delivered in good time or on the rare occasion they couldn't, it was explained to us in detail why it wasn't possible to comply with them. I almost exclusively communicated with Elin Haf Roberts during my dealings with MS Properties. She was a consummate professional at all times, in addition to being friendly and effective. She would always reply to emails very quickly, and was always happy to answer any questions we had or explain elements of the contract we might have been confused by. I believe she may be the first letting agent I've ever met who left a good impression on me, which is as much a compliment to her as it is a damning indictment of the industry at large. Whatever she's getting paid, it isn't enough.
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| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 100% | £145,000 | £145,000 |
| Lettings | 100% | 99% | £550 | £1,300 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 2 | 0 | 1 | 0 | 1 | 0 | 0 | 1 |
MS Properties
23 Chalybeate Street, Aberystwyth, Ceredigion
SY23 1HX
01970 617979



By : 'Paula'
Branch : Aberystwyth, 23 Chalybeate Street
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : SY23
Absolute rubbish service!! Could not be bothered returning my call. Knew nothing about the property I was interested in couldn't give me directions after I travelled 3 hrs to get there.Thoroughly ... Read Full Review

By : '24PortRd'
Branch : Aberystwyth, 23 Chalybeate Street
Services : Letting (As a Tenant)
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : 2NL
I imagine most people have at least one story of a negative experience with a letting agency, and I'd go so far as to say that comparatively few people have a story of a positive one. I was the same, until this year. Letting from MS Properties was the smoothest, most efficient experience ... Read Full Review
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By : 'Catherine'
Branch : Aberystwyth, 23 Chalybeate Street
Services : Letting (As a Owner)
Rent PCM : £700
Would you recommend ? : Yes
Postcode : SY23
100% pleased with the service level at MS Properties. Elin and Lowri are very competent and helpful at all times. I live abroad and rely on good communication. They replay quickly to all my questions. Many ... Read Full Review

By : 'Manal'
Branch : Aberystwyth, 23 Chalybeate Street
Services : Letting (As a Tenant)
Rent PCM : £550
Would you recommend ? : Yes
Postcode : SY23
I can confidently recommend Elin Haf Roberts from MS properties who was extremely polite, professional, and sympathetic in everything she did to help me and partner to rent our flat in a couple of days. We are extremely pleased with the service provided and already recommended and will be ... Read Full Review
Good

By : 'Patrick'
Branch : Aberystwyth, 23 Chalybeate Street
Services : Sales (As a Buyer)
Sold price : £145000
Would you recommend ? : Yes
Postcode : SY23
MS Properties were reliable from the start of the purchase process through to the very end. I knew that I could rely on Josh's help at every point and he did a great job of making sure that we felt totally supported at all times. One thing that I think we both really appreciated was that ... Read Full Review
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By : 'Simon'
Branch : Aberystwyth, 23 Chalybeate Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SY23
Used MS Properties for the sale of my property in Aberystwyth. I live abroad and they handled everything for me. Nothing was too much trouble, they were on hand all the time to answer queries and got us a great price in a quick time. 100% ... Read Full Review
Good
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Last updated at 9/22/2017, 3:08:37 AM by allAgents