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South Manchester, Sale M33

4/5, 81 Reviews
77% Recommended

100% sales valuation accuracy

100% letting valuation accuracy

100% sales fee satisfaction

61% letting fee satisfaction

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"Very..."

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5 Star Review
UserName

Kelly

By : 'Shannon'
Services : Letting(As a Tenant)
Would you recommend ? : Yes
Postcode : M32

15 May 2019
People found this helpful0

We have recently rented our first family home through Northwood.Kelly was so helpful from the start. She really made our renting process stress free. From applying for the house to signing the keys she couldn't do enough for us. Many times I called the estate agents with questions in regards to different things , she always found the answer for us , ensuring everything was as smooth sailing as it could be. We would 100% use Northwood again.


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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales100.00%100%£121,750£475,000
Lettings100%61%£400£1,400
Areas covered
  • M22
  • M23
  • M33
  • WA14
  • WA15
Address

Northwood
43-45 Cross StreetSale, Cheshire
M33 7FT
0161 973 1333

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Northwood Branches (View All 92)
Deplorable ...

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1 Star Review
UserName

By : 'Cara'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : M23

18 Nov 2024
People found this helpful3

I was unfortunate enough to be in a position where I ended up in a property managed by Northwood for 12 and a half years. To add to my misery, the branch owner DANIEL HARRIS bought the property that I was in around 6 years ago. Now this is where all of my problems really escalated. Daniel likes to... Read Full Review

Comments (0)Was this helpful?:
Excellent service, highly ...

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5 Star Review
UserName

UserName

By : 'Tony'
Services : Sales( As a Vendor )
Sold price : £155000
Would you recommend ? : Yes
Postcode : M23

31 Jul 2024
People found this helpful0

Excellent service from Daniel, Katie & Alex throughout the process of selling our property. We achieved a higher than expected offer & when things hit the inevitable snags of selling, the team did their upmost to get things moving again. Massive thank you from myself & my ... Read Full Review

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No Stars for Northwood South ...

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1 Star Review

By : 'Elena'
Services : Letting( As a Tenant )
Rent PCM : £1250
Would you recommend ? : No
Postcode : M33

20 Mar 2023
People found this helpful1

We would like to give our feedback and honest opinion about Northwood South Manchester Office (Sale Branch), which is as follows: Taking advantage and hiding behind Northwood Estate Agents' good reputation, the South Manchester Office (Sale Branch) is inefficient and unprofessional. We have... Read Full Review

Comments (0)Was this helpful?:
I have been with Northwood ...

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5 Star Review
UserName

By : 'Alison'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : M33

17 May 2022
People found this helpful0

I have been with Northwood for about 20 years as managing agents for my property. I have to say I have had excellent and prompt service. Whenever anything has gone wrong with the property it Has been sorted promptly. The staff have always been friendly and approachable. I would recommend... Read Full Review

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Superb team at the Northwood ...

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5 Star Review
UserName

By : 'David'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : M44

17 May 2022
People found this helpful0

Superb team at the Northwood Office in South Manchester led by Daniel. They have looked after three of my buy to let properties for over 10 years and they have been completely transparent and supportive throughout all the ups and downs of being a landlord. The Platinum scheme is invaluable and I ... Read Full Review

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It is my first time renting ...

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5 Star Review
UserName

By : 'Karen'
Services : Letting( As a Tenant )
Rent PCM : £550
Would you recommend ? : Yes
Postcode : OL10

1 Jun 2020
People found this helpful0

It is my first time renting and I have received exceptional service. I have dealt with Leanne Jervis with regards a few issues I had in the flat and she dealt with these queries efficiently and effectively resolving the problems I had. I feel that I am able to contact Northwood with regards any ... Read Full Review

Comments (0)Was this helpful?:
WARNING PROCEED WITH ...

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1 Star Review

By : 'R'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : M33

19 Mar 2020
People found this helpful4

My experience with Northwood Sale was very unpleasant, particularly with the director of the business, *. He is very abusive and uses a number of bullying tactics; such as serving faulty eviction orders to turning up to your property unannounced. * always aggressive and often offensive, he... Read Full Review

Comments (1)Was this helpful?:

By : Craig Bradley

20 Mar 2020

Hello RJ, I am currently having similar issues with this letting agent (specifically DH), I could have written the same almost word for word. If you'd like to get in touch, I'd be very happy...

Best move ...

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5 Star Review
UserName

By : 'Bridget'
Services : Letting( As a Tenant )
Rent PCM : £575
Would you recommend ? : Yes
Postcode : M14

25 Feb 2020
People found this helpful0

Cameron Whiteside-Sumner made our moving experience so easy and enjoyable. He had friendly and efficient communication with us, great knowledge about the property, area and the moving process. Thank you... Read Full Review

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I would like to say a massive ...

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5 Star Review
UserName

By : 'Kirsty'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : M33

6 Feb 2020
People found this helpful0

I would like to say a massive thank you to Leanne Jervis at the sale Manchester branch for everything she has done for us since moving in, Just recently we have had issues and the lady has gone above and beyond to help us and made things less stressful, thank you for all your help. I also... Read Full Review

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We rented the property for a ...

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1 Star Review

By : 'Annabelle'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : M33

23 Jul 2019
People found this helpful0

We rented the property for a year, had cold water showers for 2-3 months, no one come fix the boiler we were offered no compensation or anything. They charge absurd fees, deducted over £500 from the deposit, for absolutely nothing at all. They charged us £70 for references...they are an absolute... Read Full Review

Comments (2)Was this helpful?:

By : Ben150

2 Jan 2020

Daniel Harris is a despicable man and the worst bottom feeder I've ever come across. A bully with small man syndrome threatening women living alone with eviction. Avoid at all...

Daniel Harris is a bully. Has ...

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1 Star Review
UserName

By : 'David'
Services : Surveying
Would you recommend ? : No
Postcode : M33

12 Jul 2019
People found this helpful5

Daniel Harris is a bully. Has a habit of making peoples life a misery, causing illness and stress due to his small man power trip syndrome. Unfair rent hikes on properties I wouldn't even let my dog live in. Yet you have the cheek to raise prices, threaten eviction then withdraw it just so... Read Full Review

Comments (0)Was this helpful?:
Very ...

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5 Star Review
UserName

By : 'Shannon'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : M32

15 May 2019
People found this helpful0

We have recently rented our first family home through Northwood.Kelly was so helpful from the start. She really made our renting process stress free. From applying for the house to signing the keys she couldn't do enough for us. Many times I called the estate agents with questions in... Read Full Review


Comments on Agent Fees

Good

Comments (0)Was this helpful?:
Very ...

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5 Star Review
UserName

By : 'Jessica'
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : Yes
Postcode : M33

12 Mar 2019
People found this helpful0

I have to be truly honest, over the last few years of renting a property from Northwood, there has been some set backs and delays. However the last few times I have had a query or if there has been a problem with the property, it has been Kelly I have directly dealt with and can honestly say... Read Full Review


Comments on Agent Fees

Bad

Comments (0)Was this helpful?:
Professional speedy ...

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5 Star Review
UserName

By : 'D'
Services : Letting( As a Tenant )
Rent PCM : £850
Would you recommend ? : Yes
Postcode : M41

17 Jul 2018
People found this helpful1

I recently let a house through Kelly Smith at Northwood Sale, Kelly was very helpful in making it a stress free letting. Very professional and helpful , I wouldn't hesitate in dealing with Kelly and Northwood again. Very... Read Full Review


Comments on Agent Fees

Fair

Comments (0)Was this helpful?:
Northwood is a great Estate ...

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5 Star Review

By : 'G'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : M33

2 Jan 2018
People found this helpful0

Northwood is a great Estate Agent. Professional, efficient and a pleasure to deal with. Highly recommend and would definitely use... Read Full Review


Comments on Agent Fees

Good

Comments (0)Was this helpful?:
I recently renewed my ...

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5 Star Review
UserName

By : 'Richard'
Services : Letting( As a Tenant )
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : M33

7 Dec 2017
People found this helpful0

I recently renewed my lettings agreement with Daniel Harris at Northwood. It wasn't easy to meet up due my work location and prior commitments, but Daniel was very flexible in arranging a meeting. I wanted to explore various options, Daniel explained the pros and cons (for both parties) in a ... Read Full Review


Comments on Agent Fees

Reasonable

Comments (0)Was this helpful?:
Northwood did a good job and ...

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5 Star Review
UserName

UserName

By : 'Steve'
Services : Sales( As a Vendor )
Sold price : £475000
Would you recommend ? : Yes
Postcode : WA14

10 Apr 2017
People found this helpful0

Northwood did a good job and achieved the right price for our house. They also assisted greatly with in chasing the actions during the legal... Read Full Review


Comments on Agent Fees

Market rates for fees.

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The bullying tactics used by ...

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1 Star Review

By : 'Ben150'
Services : Letting( As a Tenant )
Rent PCM : £550
Would you recommend ? : No
Postcode : SK6

18 Mar 2017
People found this helpful16

The bullying tactics used by Northwood, Sale, are nothing short of obscene. Suspiciously, two previous comments I have placed on all agents have disappeared. So here it is again: Putting rent up 3 days before signing a contract of renewal with no notice, and threatening to evict by Monday (this was ... Read Full Review


Comments on Agent Fees

Awful.

Comments (1)Was this helpful?:

By : Clarke

24 Mar 2018

Hi mate, I agree with you!. I've had the same experience, I would like to talk to you what is your email...

Outstanding customer service, ...

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5 Star Review

By : 'MISS'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : M33

23 Dec 2016
People found this helpful0

Outstanding customer service, kept fully informed throughout the sale procedure, they have had the patience of saints as it was very challenging dealing with a shared ownership sale, highly recommend... Read Full Review


Comments on Agent Fees

It's reasonable

Comments (0)Was this helpful?:
We have just moved house and ...

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5 Star Review
UserName

By : 'Jan'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : WA14

11 Dec 2016
People found this helpful1

We have just moved house and would like to thank Jason for his enthusiasm and professionalism.Jt was a pleasure doing business with such a nice... Read Full Review


Comments on Agent Fees

No agent fees .We were buying.

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

<br> Northwood aims to run a high calibre lettings and estate agency business.<br> Whilst we do our best to operate in a professional way and to the highest standards, it is possible that you may be unhappy about how we have dealt with a particular situation.<br> We have a standard procedure for handling complaints which is as follows:-<br><br> <strong>Making an initial complaint</strong><br><br> Each office is independently owned and operated and has a local Director who will be, in part or in whole, an owner of the branch. In the first instance your complaint must be directed in writing to the local Director. He or she has an honest and sincere desire to resolve your complaint as soon as possible and should respond within ten working days.<br><br> <strong>Making a formal complaint</strong><br><br> If for whatever reason you remain dissatisfied then you should:<br> <strong>Write to us:</strong><br> FAO The Complaints Officer<br> Northwood GB Limited<br> The Main Barn<br> Cams Hall Estate<br> Fareham<br> PO16 8UT<br><br> <strong>or E-mail us at</strong><br> customerservice@northwooduk.com<br> Please provide full written details of your complaint and copies of any supporting evidence.<br> The Complaints Officer, who will provide an independent review of the complaint, will investigate your complaint.<br><br> <strong>Receiving your complaint</strong><br><br> We will acknowledge the receipt of this written complaint within three working days and explain our process for resolving it.<br><br> <strong>Resolving your complaint</strong><br><br> We will then investigate your written complaint as soon as possible and write to you as soon as we have completed our investigation. This process should take approximately 21 days. In our letter (the final viewpoint letter) we will explain: • The outcome of our investigation. • What we will do to put things right if we have made a mistake.<br><br> <strong>Ombudsman Review</strong><br><br> If you are still unhappy at this stage, you have the option to take your complaint to the Property Ombudsman within six months of the date of the final viewpoint letter.<br> The Property Ombudsman will not investigate any complaint that has not followed the in-house complaints process.<br> Further details of the Property Ombudsman are available at www.tpos.co.uk

Last updated at 7/5/2018, 5:29:36 AM by allAgents

Awards won by Northwood, Sale M33 7FT