The UK's Largest Customer Review Website for the Property Industry
Cannock, WS117LB
4.3/5, 3 Reviews
100% Recommended
100% sales valuation accuracy
0% letting valuation accuracy
67% sales fee satisfaction
0% letting fee satisfaction
We’re not an online agent, and we’re not a ‘traditional’ agent... we’re both! It’s true that we don’t have a high street office in Cannock (nearest office Stafford), but like your traditional estate agent all of our services are dealt with in house. Unlike an online agent you’ll deal with one person from start to
finish; no call centres dealing with your sales progression or property management! What’s more, you benefit from the fact we don’t have all of the expensive overheads of a traditional agency. We pass those savings directly to you, whilst providing a service that’s one of the most comprehensive in the area. Contact us to see how we could help you. We offer sales and lettings services.'
"* EDIT - Since this situation ..."
Share On : 
3 Star Review
By : 'Alice'
Services : Sales( I bought a property using them)
Sold price : £180000
Would you recommend ? : Yes
Postcode : WS11
1 Jul 2019
People found this helpful0
* EDIT - Since this situation happened I have been happy with the response from Steve and believe this was an unfortunate first impression of the organisation from an incident that doesn't appear to be something often. And in turn would use Open House in the future. We gave this company 3 dates to view a property... they told us to come on the Saturday at 11am, which we did. When they were late we rang, to be told the person was on there way. We rang back again 10 minutes later to be told they would call us back. Another 5 minutes and we were rang and told the property had been sold... no one rang us, emailed us, we were told wrong information through and through. Steve the owner apologised saying we must have slipped through the net as he had 5 other people to ring. If they cannot cope with texting or emailing 6 people then I dred to think how organised they would be selling a house. Do not use this shambles of a company.
Was this helpful?:
By : Steve Lythgoe
30 Jun 2019Hi Alice, thanks for leaving feedback it’s greatly appreciated any feedback is a gift good or bad. On this occasion I have to hold my hands up personally and I apologise. It was my fault your were not contacted that the property had sold. When taking your initial details I saved it into the wrong place. Therefore when the property sold your details were not on the list of people to contact. I have since made changes to our procedures to ensure this doesn’t happen again. If you would like to contact me I can discuss suitable compensation for the time you wasted this morning due to my personal error. Once again please accept my apologies for my mistake. Kind Regards Steve Open House
By : Alice Whitehouse
1 Jul 2019I can confirm that Steve from the Open House has responded sufficiently and I have been happy with the follow up in sorting this problem. Thank you Steve for responding quickly to the issue occured that morning.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
Philippa Cooper
Alice Whitehouse
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 67% | £180,000 | £180,000 |
| Lettings | 0% | 0% | £0 | £0 |
Areas covered
- WS11
- WS12
- WS15
Address
Open House
95 Pheasant Way, Cannock, Staffordshire
WS117LB
01543327873
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- ?OnTheMarket
- Rightmove
- Zoopla
Social Media
Rankings
Latest Properties
No Property Found
No Property Found
Open House Branches (View All 67)
House ...
Share On :
5 Star Review
By : 'dawn'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : WS15
24 Feb 2022
People found this helpful0
Excellent service and very reasonably priced. Steve took beautiful pictures and a video of the house. I would not hesitate to recommend Open House Estate Agents Cannock. Thank you very much... Read Full Review
Comments (0)Was this helpful?:
Excellent ...
Share On :
5 Star Review
By : 'Philippa'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : WS11
17 Jul 2019
People found this helpful1
Steve at the Cannock branch has been amazing. Nothing has been too much trouble from start to finish. He's been reliable and professional throughout. I would highly recommend using Open... Read Full Review
Comments (0)Was this helpful?:
* EDIT - Since this situation ...
Share On :
3 Star Review
By : 'Alice'
Services : Sales (As a Buyer)
Sold price : £180000
Would you recommend ? : Yes
Postcode : WS11
1 Jul 2019
People found this helpful0
* EDIT - Since this situation happened I have been happy with the response from Steve and believe this was an unfortunate first impression of the organisation from an incident that doesn't appear to be something often. And in turn would use Open House in the future. We gave this company... Read Full Review
Comments (2)Was this helpful?:
By : Steve Lythgoe
30 Jun 2019Hi Alice, thanks for leaving feedback it’s greatly appreciated any feedback is a gift good or bad. On this occasion I have to hold my hands up personally and I apologise. It was my fault your...
1 - 3 of 3 items
No Staff Registered
NaN - NaN of items
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
https://www.onlineestateagents.org.uk/complaints-procedure/
Last updated at 2/8/2019, 5:57:08 AM by allAgents
