The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.9/5, 36 Reviews
94% Recommended
100% sales valuation accuracy
56% letting valuation accuracy
100% sales fee satisfaction
99% letting fee satisfaction
By : 'Bazza'
Services : Letting(As a Tenant)
Would you recommend ? : Yes
Postcode : EH3
My daughter and 4 other Edinburgh students went for the annual flat searching expedition aided by myself. Historically I found Belvoir Edinburgh to have average reviews but these seem to have improved since Ross took over. We found them to be very helpful and prompt on their replies. The whole process went extremely smoothly and the hand-over by Lauren was exemplary. Age has made me cynical about service industries so Ross and his team was a pleasant surprise !!
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 100% | £130,000 | £130,000 |
| Lettings | 56% | 99% | £400 | £2,450 |
Belvoir
28-28a Dundas Street, Edinburgh, City of Edinburgh
EH3 6JN
0131 226 2545

By : 'Jennifer'
Services : Letting( As a Tenant )
Rent PCM : £900
Would you recommend ? : No
Postcode : EH6
My flatmate and I are very pleased with Belvoir Edinburgh, we would like to thank especially Lisa for her reactivity and assistance ever since we moved in this October. I would recommend Belvoir without... Read Full Review

By : 'Juliette'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EH7
I have had a fantastic experience with Belvoir and its Edinburgh team. The agency are very responsive and helpful - would highly... Read Full Review
By : 'R'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EH7
Recently, Lorraine helped me to get a heater replaced almost immediately. She has always been very efficient and has demonstrated her great customer service skills again. I have had nothing but great service from her and am happy to strongly recommend... Read Full Review

By : 'Michael'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EH2
My wife and I want to thank Lisa very much for taking the time today to help us learn about letting a flat. She made the strongest possible positive first impression on us. We now understand a bit about the flat letting market and the process. And, we understand how delightfully nice people can be. ... Read Full Review

By : 'Gianluca'
Services : Letting( As a Tenant )
Rent PCM : £2200
Would you recommend ? : Yes
Postcode : EH3
Ross has been wonderful in regards to everything I have needed him to do with moving in, moving out and securing the property once again. All problems were dealt with promptly, supported by regular... Read Full Review
By : 'Julie'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : EH12
Lorraine was very helpful with a number of issues relating to the maintenance of my property felt reassured that someone was looking out form my interests as well as importantly the... Read Full Review
By : 'Alba'
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : N\/A
Lorraine excels in the Position of Maintenance. Totally Organised and On the Ball with handling and distributing Jobs with a High Knowledge of what is required to Fix the problems without any Fuss. The Job Sheets are always explanatory and usually followed up with a simple Telephone Call to... Read Full Review
Good
By : 'Bazza'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EH3
My daughter and 4 other Edinburgh students went for the annual flat searching expedition aided by myself. Historically I found Belvoir Edinburgh to have average reviews but these seem to have improved since Ross took over. We found them to be very helpful and prompt on their replies. The whole... Read Full Review
By : 'Lorraine'
Services : Surveying
Would you recommend ? : Yes
Postcode : EH11
My company is a service provider of building maintenance works to Belvoir and our dealings with Lorraine Doig in the Edinburgh office have been efficient and well managed. All communications and instructions from her are clearly received, any follow-up information requests on our part are quickly... Read Full Review

By : 'Five'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EH3
We are a group of students who have been trying to secure a property but with most agents not showing a interest to help we found ourselves at Belvoir where we dealt with Zoe and Lisa who from the start took all our details booked a viewing and then subsequently contacted us to let us know about... Read Full Review
good
By : 'Stephen'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : EH6
Having previously dealt with Ross for other sales and purchases. I tracked him down and would happily say that the experience with Belvoir has surpassed my expectations Ross and his team have made it stress free and will definitely be using and recommending to... Read Full Review
Good
By : Ross Young
30 May 2019Thanks Stephen, always looking to up the standards and keep...
By : 'Unhappy'
Services : Letting( As a Tenant )
Rent PCM : £400
Would you recommend ? : No
Postcode : EH9
. When I called * about a leak from my flat to the flat below asking for a plumber I was first told she would call one, then after phoning back hours later discovered she had called an appliance engineer, who could not do anything to fix or identify the leak. On the phone * comes across as... Read Full Review
By : Ross Young
30 May 2019Thank you for you review, However i do not understand the comments made? When the issue was reported the leak was said to be coming from the washing machine and the appliance engineer came out...
By : 'James'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EH5
Fast, pleasant and professional response to our call regarding a ceiling repair. Very happy indeed with the way Lorraine handled this at every... Read Full Review
By : 'Rabbie'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EH7
Lorraine has tons of iniative and was able to solve my issue quickly and with no fuss. Kept me very well informed every step of the... Read Full Review
By : 'EKO'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EH7
Lorraine Doig responds quickly to enquiries and requests for assistance. As the compliance and maintenance manager responsible for my apartment, she has been quite excellent. If you have any problems and you contact Lorraine, you can be sure it will be resolved promptly and... Read Full Review
By : 'Mel'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EH6
Lorraine has always dealt with my issues immediately with positive results. She communicates in a professional manner and is very understanding and non... Read Full Review
I don\'t pay fees
By : 'R'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EH7
Lorraine has helped me resolve a few problems with my apartment. She has always endeavoured to find expedient and effective solutions. I have had nothing but great service from her and am happy to strongly recommend... Read Full Review
By : 'Felicity'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : EH1
Lorraine is polite, always responds to my emails and has been very helpful in helping sort out a shared... Read Full Review
By : 'Great'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : EH14
Lorraine was fantastic with helping during an upcoming decant at 123 Dundee Street. She was really understanding to the situation and arranged a move for her... Read Full Review
By : 'Andrew'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EH11
Lorraine has been very helpful getting us set up in temporary accomodation as building work is being carried out. She was able to organise quick payment allowing us to book into an AirBnb while the work goes on. She has been very quick to reply and has all round been a pleasure helping... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints must be submitted in writing to the General Manager and contain specific details in relation to the aspects of our service that may not have met with your expectations. Please provide any supporting documentation such as e-mails, letters or official paperwork that will support your complaint.
On receipt of any written complaint the General Manager will acknowledge receipt and will be dealt with as per our Terms of Business, however, we will endeavour to formally respond to any complaints within a maximum of 21 days.
We reserve the right to have up to 60 days to fully investigate and respond to any complaints of a serious and\/or complicated nature.
Contact Details:
Ross Young
General Manager
28-28a Dundas Street, Edinburgh, EH3 6JN
ross.young@belvoir.co.uk
Last updated at 10/11/2018, 9:26:30 AM by allAgents