The Lettings Group

Gate keeping racists. I find 2 of their properties listed on Zoopla that’s been up for months. I enquire and get a message right away. I let them know I want to rent one of their places so that I can have my partner who’s abroad obtain their visa. I explain quite clearly ... Read Full Review

Absolutely awful estate agent that operates illegally (group viewings during Covid restrictions; providing false information about properties in order to let them; refusing to fix essential safety issues in them). Untrustworthy, unpleasant and unprofessional staff. They regularly change their ... Read Full Review

Awful service. Agreed a viewing, then proceeded to ignore all emails and multiple calls to no answer. After the viewing date had passed and I’d been left standing outside the street just looking round, she emailed “Dear X All viewings went ahead as planned. The property ... Read Full Review

DO NOT RECOMMEND!!! these two will scam you thats all they are here for. I rented an apartment in salford and they blamed me for issues the apartment already had. They are just here to steal your deposit. Karen is A KAREN RUDE PATRONISING ... Read Full Review

I’ve been renting via The Lettings Group for about a year and a half now and never had any issues - from the initial application up until now they have been very friendly, quickly responsive to email queries and addressing issues in a timely fashion where applicable. My current tenancy ... Read Full Review

I am giving them one star as there is no option to give them 0. This letting group is an absolute disgrace, they charged us £250 fee each for our application which is being made illegal as there is no purpose for this fee. When leaving we gave our flat a tidy from top to bottom. They ... Read Full Review

Moved into the property to replace one of the tenants already living there, paid a £200 application fee, ridiculous price however the property was nice so I obliged. Upon moving out, I lost my entire £525 deposit due to fabricated charges alongside fixing certain things within the apartment ... Read Full Review

I have rented a property through The Lettings Group for the last 5 years and Karen has been excellent in dealing with all aspects of my tenancy. This was the third property and Agent I had used since living in Manchester and The Lettings Group were without a doubt, the best in all areas of their ... Read Full Review

Where do I start from...We got our 1st apartment in the UK from Karen & her husband. They had advertised the apartment for a certain price and I rang them up and got to the apartment within the hour only to be told that the price I saw had been taken up and other 2 were available for £50 ... Read Full Review

First of all how am i able to review the Manchester office when they do NOT! have a Manchester office. its just a front address not manned etc!! They are based in the Burnley area!! How can you manage properties when you are not even based in the city you are meant to in! Untrustworthy for a ... Read Full Review

I love these guys. Our rent is always sent on time, and they just take care of everything for us. Example: we've had a tenant for 12 months in our apartment, and forgotten all about them. One morning I get an email from Karen, not only telling me that the tenancy had expired (i had no ... Read Full Review

As a buy to let landlord, we deal with a number of letting agencies and Karen is by far the most professional person we have dealt ... Read Full Review

I have found this letting agent very helpfull , informative and always at the end of the phone if anything has gone wrong they arrange to get repairs done asap. Couldnt want for a better ... Read Full Review

I just wanted to thank you for looking after me and my partner. It was nice to deal with someone professional for a change. I was beginning to think everyone was rubbish, but thankfully you changed that. We wish you well for ... Read Full Review

I've been with the Lettings Group as a landlord for coming up for one year. Both Tom and Karen have been superb in guiding me through the common pitfalls of my first buy-to-let. They are responsive, know the market inside out and they are exceptionally helpful. In a market full of cowboys ... Read Full Review

If I could put 0 star I would. I honestly can't imagine how any of the reviewers on here have put 5 stars! Laughable joke of a company. We were looking to rent a flat for £700 a month in Salford, when we were quoted £200 EACH tenants fees! £400 for 2 people when it literally costs nothing to ... Read Full Review

The best agency I could ever have! Always helpful and always there where you needed them!Thank you it was a pleasure to meet ... Read Full Review

A big thank you to Karen for all her help since moving to Manchester. She has made the process of finding a flat, moving in and eventually leaving very easy. During my tenancy she was always available to help, even with the most mundane things like meter readings, suppliers and the like. Rented ... Read Full Review

Karen has been a great letting agent, always helpful, and she always has been friendly to deal with. When we moved to Manchester it was a bit daunting, but she explained everything to us, and made it easy. Thanks for all the help Thanks ... Read Full Review

We've rented a property from Karen and Tom for 5 years and have always found them to be really helpful and knowledgeable. A change in job means we're moving to London .... Told by Karen we'd get our full deposit back if we cleaned up properly so we did. Deposit back quickly, no hassle! Would ... Read Full Review