Homes 4 U (Scotland)

It's hard to put into words just how deplorable, unprofessional and arrogant Homes4u (or indeed any other 4u name they are going under at that time) are; however this is what this review will set out to do.rn rnMy partner and I took on our first let together with these individuals and I think we both agree it is one of the worst choices we have ever made. Our tenancy lasted for eight months, however having to deal with the Tribunal Service, LettingProtection Scotland, the Scottish Information Commissioner, the Ombudsman and Homes4u themselves (when they seen fit to acknowledge our existence) lasted just short of a year. The amount of paperwork involved was staggering and was like having another full time job.rn rnInitially, Homes4u were quick to respond – mainly telling us someone would come out to fix whatever issues we were having or that the issue(s) was raised and passed along to the landlord for them to come up with a resolve. Eventually the formality of e-mails ceased and I would then need to go into the office – I was told there had been a computer virus rendering Homes4u's database corrupt and therefore inaccessible – this didn't explain phone calls not being returned and also raised several questions about how securely they are handing tenants (and landlord's) information.rn rnAfter six months of getting nowhere, with no satisfactory resolve to our repairs issues, we decided not to re-new our tenancy and served Homes4u with the appropriate paperwork and notice period in line with our tenancy agreement.rnrnWe anticipated there would be issues with the deposit despite us leaving the property in a reasonable condition (in other words, it could have been rented out again as is) as this seemed to be the way of things thus far – I was then appalled by the complete audacity of Homes4u to declare that we had left the property in such a state of disrepair that the entire house needed to be re-decorated.rnrnIf you are considering dealing with this letting agent I implore you for the sake of your relationships, your sanity, your money and your time – do not go with this letting agent. If you are already with this letting agent then you have my sincere condolences.rn rnIf the above review has not persuaded you then I wish you all the best and would advise that if you do shake hands with Homes4u then you should count your fingers afterwards.rn rnYour former loving tenants, rnrnMichael and Laurie