Cooke & Co (Tyne & Wear)

Following the death of my mother I asked Cooke & Co. in Whitley Bay to handle the sale of my mother's bungalow. From the outset, when Mike Storer called to conduct the original valuation, everyone in the business, Emma, Claire, Nicola, Helen, Julie, to name but a few, were highly ... Read Full Review

Really bad experience with Cooke & Co. Seen a property on a Monday, had our offer accepted the next day by the vendor after a bit of negotiating. Got a call from Claire on the Thursday to say they had sold it to someone else!! This is after Cooke & Co sent us all the requirements to get ... Read Full Review

Our house sale completed quickly and efficiently due to the knowledgeable and helpful staff. We were given good advice and kept up to date throughout the ... Read Full Review

Disgusting behaviour I called on Saturday to make a viewing was told the earliest they had was Thursday at 4.45 they booked it under the wrong name apparently never took down my number despite the fact I've given it on 3 now 4 occasions. They made me take an afternoon off work and then didn't even ... Read Full Review

We viewed a lot of properties across several areas of Newcastle, Gateshead and North Tyneside and dealt with many different Estate Agents during this time. In our opinion Cooke & Co were by far the most helpful and professional team. We put offers in on two properties with Cooke & Co and ... Read Full Review

I would like to thank all the staff at cooke and co whitley bay for the excellant service and help we received when selling and purchasing our new home , especially helen for her help and advice during the whole process. We would not hesitate using this estate agent ... Read Full Review

Clare was very rude from start to finish I felt I was a total inconvenience to her I bought through another ... Read Full Review

Rentals department lacks politeness, competence and constantly requires chasing to do the basic tasks. Here are some examples, some less trivial than others: - Mandatory inspection letters were hand delivered the day before inspection requested (but dated a week before) with the sentence ... Read Full Review

Helen was very professional and fair to me and the buyer . She always kept me informed of developments . All of the staff were very helpful . As I lived in another part of the country to the location of the property I was unable to visit very often and someone from Cooke and Co called in on a ... Read Full Review

having just sold & bought properties using cooke &co i have to say how pleased my husband & i are with the service we have recieved, we have no complaints about any of the staff we came in contact with. Special mention for Helen, without her help & advice our purchase would have ... Read Full Review

From start to finish nigal (and all his staff bent over backwards for us ) we left them a key and they sorted out all viewings etc , we didnt have to lift a finger from start to finish , we also found that there fees were the best around , we never once had to chase them up , they phoned us EVERY ... Read Full Review

Having dealt with a number of estate agents over the years I have to say if you are looking for fantastic customer service from a highly professional team these guys do the business. I have bought and sold various properties with Cooke & Co over the years and they have never let me down. From ... Read Full Review

Very good location in town center with an atractive look to it. All the staff I delt with were always professional and pleasant to speak to, if they couldn't give you an answer to a question, they always came back to me with it. They helped make the process very straight ... Read Full Review

Helen Amis was absolutely fantastic as I had lots of problems caused by my buyer. She was very professional and eager to help resolve the problems that occurred. Her service was second to none!! This is the third time I have sold a property with Cooke & Co. as each time I have received ... Read Full Review

Unlike Olive I can only say one world "Profesional". I have bought and sold a lot of properties in my time and never have I been so informed/kept in the loop with what is going on. I was in a big chain and although there were problems with other sellers the chain was kept tgetther by ony one agent ... Read Full Review

I purchased my flat through Cooke and Co and the advice and customer service I experienced was exceptional. Richard was very helpful in finding me the perfect property and Helen worked very hard to make sure I was kept up to date with how my purchase progressed. I couldn't recommend Cooke and Co ... Read Full Review

Thank you Cooke & Co - you were the only agent who took the time to find out what my requirements were, and sent out properties which met them on a very regular basis. Some agents in your area registered me and I never heard from them again. Without you I would never have found my dream home. ... Read Full Review

I have added myself to many property websites to look for our 1st home and get bombarded with houses that we are not interested in. Nikki from Cooke & Co took time to ask us about our requirements and has shown us some 1st class properties. The emails I receive are clear and to the point and every ... Read Full Review

Nigel and his staff at Cooke and Co did a great job of ensuring that the purchase of my new property in Tynemouth proceeded smoothly. Even when issues arose Nigel was extremely helpful, getting personally involved with the vendor to find equitable resolutions. I would highly recommend the 'Coastal ... Read Full Review

Excellent service from start to finish, very good attention to detail with friendly, motivated staff. Very well run office - ... Read Full Review