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The UK's Largest Customer Review Website for the Property Industry

4.1/5, 73 Reviews
77% Recommended
88% sales valuation accuracy
33% letting valuation accuracy
89% sales fee satisfaction
89% letting fee satisfaction
By : 'Charles'
Services : Sales( I bought a property using them)
Sold price : £375000
Would you recommend ? : Yes
Postcode : OX12
Our purchase was not easy as a lot of us were chasing the same house. Graham Douglas led us through the "Bidding war" and was extremely fair throughout the process, following the process through to the letter. When someone tried to gazump us at a late stage, he handled the crisis superbly in a way that was satisfactory both to us and to the vendors. I would be happy to buy through these agents any time.
NA
By : Graham Douglas
30 Mar 2019Thank you Charles, for your very kind words in what can be one of the most stressful events in ones' life. We always strive to conduct our negotiations on the highest moral platform possible, whilst appreciating an estate estate's principal role is to act in the best interests of their selling client, it is also very important to protect the interests of the purchaser; a balance which can be very challenging, but we feel we manage this well due to our depth of experience over many years. Should you require any assistance from us in the future please do not hesitate to contact us!
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 88.00% | 89% | £145,000 | £788,000 |
| Lettings | 33% | 89% | £725 | £1,450 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 1 | 7 | 37 | 2 | 17 | 3 | 1 | 4 |
Douglas & Simmons
25\/26 Market place, Wantage, Oxfordshire
OX12 8AE
01235 766222





By : 'B'
Branch : Wantage, 25\/26 Market place
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : Yes
Postcode : OX12
I have worked with Graham Douglas 20 years , firstly at Adkin Estate Agents where Graham was the manager . Graham then went onto opening his own Estate Agents :- Douglas & Gribben , I was privileged to be asked to accompany him as a secretarysales. Graham then went on to buy the premises his next ... Read Full Review

By : 'Kelvin'
Branch : Wantage, 25\/26 Market place
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : OX12
A brilliant easy experience in renting my house. Communications 100%. Charlie is charming and just made things so nice. Would 100% ... Read Full Review
By : Charles Bartlett
21 Dec 2021Thanks so much Kelvin. It was a pleasure helping you find your new home and we wish you all the best...

By : 'Amy'
Branch : Wantage, 25\/26 Market place
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : OX12
Charlie at Douglas Simmons has been the most professional and responsive agent we have worked with! We never waited for a response and his warm and supportive manner is quite remarkable! Charlie has assisted us through every stage and dedicated his time to make the transition seamless. We would ... Read Full Review
By : Charles Bartlett
8 Dec 2021Thank you so much Amy for your wonderful review! It was a pleasure finding you guys your new home and we are delighted to have you as residents of...
By : 'SM'
Branch : Wantage, 25\/26 Market place
Services : Letting (As a Tenant)
Rent PCM : £1195
Would you recommend ? : No
Postcode : OX12
I would have given 0 stars but there was no option! Note that their complaints procedure is a one page Word document that I received only after sending several emails requesting one! Their staff were not probably aware that, by law, they are obliged to display their complaints procedure on their ... Read Full Review
By : Rachel Douglas
1 Aug 2021Dear Mr Murthy,, I am sorry that you have felt the need to make these comments online, our Lettings Manager Vicky Broadbank has spent much time communicating with you over the check out of a property ...

By : 'MISS'
Branch : Wantage, 25\/26 Market place
Services : Sales (As a Vendor)
Sold price : £145000
Would you recommend ? : Yes
Postcode : OX12
Very helpful and professional team. The sale of the property was not always plain sailing but got it sold in the ... Read Full Review

By : 'Barry'
Branch : Wantage, 25\/26 Market place
Services : Letting (As a Owner)
Rent PCM : £1450
Would you recommend ? : Yes
Postcode : OX11
After receiving a recommendation that Douglas & Simmons would help us to let our 3 'Buy to Let' properties in Didcot we contacted Vicky Broadbank, Head of Lettings and Property Management for the company and have never looked back. She and her colleagues have provided invaluable ... Read Full Review

By : 'Marie'
Branch : Wantage, 25\/26 Market place
Services : Letting (As a Tenant)
Rent PCM : £950
Would you recommend ? : No
Postcode : OX12
If you’re thinking of renting, look elsewhere. Absolutely shocking service to tenants, and they never respond to emails. Had trouble getting my deposit back also. Main culprit is Shona Endicott. If they’ve plucked up the courage to get rid of her then you may be ... Read Full Review

By : 'Lavinia'
Branch : Wantage, 25\/26 Market place
Services : Letting (As a Tenant)
Rent PCM : £885
Would you recommend ? : No
Postcode : OX14
The worse state agency ever. My flat, full of mould, my lounge radiator doesn't work properly and they ignore me, Mrs Shona impolite. Everything there with a high level of ... Read Full Review


By : 'Johnny'
Branch : Wantage, 25\/26 Market place
Services : Letting (As a Tenant)
Rent PCM : £1300
Would you recommend ? : No
Postcode : OX12
Threatened with eviction due to complaining about the state of the property I rented, lied to by Shona Endicott the so called Lettings manager, treated like excrement at the bottom of someone's shoe. Having read other reviews who match to my experience I would not recommend anyone to rent ... Read Full Review
By : 'Teresa'
Branch : Wantage, 25\/26 Market place
Services : Letting (As a Tenant)
Rent PCM : £725
Would you recommend ? : No
Postcode : OX12
My son had the unfortunate misfortune to rent a place from here ... it was damp with black mould when challenged was told it’s been mentioned in the past !!! A plug caught fire ... to be told oh dear we are sorry!!! Asked to move out a week before his contract was up so they could take ... Read Full Review

By : 'Hannah'
Branch : Wantage, 25\/26 Market place
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : OX10
Douglas and Simmons handled the sale of my house during an unfavourable market. The team, headed by Graham Douglas, were focussed and dedicated their perseverance got us there in the end! Graham is very knowledgable and experienced; a particularly good negotiator who dealt professionally with all ... Read Full Review
Fair.

By : 'Spencer'
Branch : Wantage, 25\/26 Market place
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : RG17
I have just purchased a house and the selling agent was Douglas and Simmons. Their client was a bank. Due to the rules under which Douglas and Simmons had to operate on this sale, they did a remarkably good job, both for their client, the bank, but also for us, the purchaser. They kept us informed ... Read Full Review
N\/A
By : Guy Simmons
27 Apr 2019Dear Lord Spencer & Lady Garvagh I am delighted you have secured the property,and thank you for your kind review. As you have made great efforts to make this happen, it was very exciting to...
By : 'Charles'
Branch : Wantage, 25\/26 Market place
Services : Sales (As a Buyer)
Sold price : £375000
Would you recommend ? : Yes
Postcode : OX12
Our purchase was not easy as a lot of us were chasing the same house. Graham Douglas led us through the "Bidding war" and was extremely fair throughout the process, following the process through to the letter. When someone tried to gazump us at a late stage, he handled the crisis superbly ... Read Full Review
NA
By : Graham Douglas
30 Mar 2019Thank you Charles, for your very kind words in what can be one of the most stressful events in ones' life. We always strive to conduct our negotiations on the highest moral platform possible,...

By : 'Awful'
Branch : Wantage, 25\/26 Market place
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : OX12
I was looking for a property a few months ago and unfortunately had some dealings with a woman in the office called *. What a rude woman! I have never encountered anybody in this capacity as being as rude and aggressive as this person. She was extremely unprofessional. I couldn't believe ... Read Full Review
Not applicable - didn\'t get that far!
By : Guy Simmons
18 Mar 2019Thank you for spending time to do a review, of course we are not pleased to hear such a negative review, regarding your thoughts about any of our staff here, and certainly not if this made you feel...

By : 'Rich'
Branch : Wantage, 25\/26 Market place
Services : Sales (As a Buyer)
Sold price : £725000
Would you recommend ? : Yes
Postcode : OX12
We have recently moved to our dream house in Wantage, which likely would not have happened without the fantastic support we received from Graham & the wider Douglas & Simmons team. Graham kept us updated on progress every step of the way & went above and beyond to ensure the process ... Read Full Review
NA

By : 'Anon'
Branch : Wantage, 25\/26 Market place
Services : Sales (As a Vendor)
Sold price : £320000
Would you recommend ? : Yes
Postcode : OX12
Douglas & Simmons recently handled the sale of our rental property in Wantage. We were very happy with their professionalism throughout the whole process, from the initial valuation through to completion. The marketing material was prepared to a high standard, and we were given regular, ... Read Full Review
Very reasonable fees.

By : 'Rachel'
Branch : Wantage, 25\/26 Market place
Services : Sales (As a Vendor)
Sold price : £182500
Would you recommend ? : Yes
Postcode : OX29
I don't know where to start with this review, as my move would never have happened without Graham's tenacity and perseverance. Having gone through a tricky process with dropping out of a purchase, losing my first buyer and then having the Christmas holiday to contend with, ... Read Full Review
Very reasonable
By : 'Mr'
Branch : Wantage, 25\/26 Market place
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : OX12
Douglas and Simmons really went the extra mile to sell our house after we had been left high and dry and fearing we were going to lose the house we had set our hearts on. We had 11 viewings in just over a week and our property was sold quickly at a very good price. The customer service was ... Read Full Review
Excellent for the service we received

By : 'Kathy'
Branch : Wantage, 25\/26 Market place
Services : Sales (As a Vendor)
Sold price : £285000
Would you recommend ? : Yes
Postcode : OX12
A big thank you to the team at Wantage... professional from start to finish, excellent communication, accurate pricing, great advice and our house sale went through with no problems at all. I would recommend them ... Read Full Review
Fair
By : 'Aimee'
Branch : Wantage, 25\/26 Market place
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : SN7
Douglas and Simmons are an excellent estate agent. They were so helpful throughout all stages of my house purchase. As a first time buyer, they patiently guided me through the process, were always at the end of the phone when I needed them and the whole team was always so friendly and helpful. ... Read Full Review
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Last updated at 1/2/2018, 5:24:18 AM by allAgents