Worst Agent Experience Ever, Liars, Fraudulent ways to grab money. Will never refer to anyone ever. My flat agent is not returning my deposit. They charged me for insurance as well. Where as it was not suitable to forcefully take insurance as well. When I took flat there were many issues like no central heating was there. They said several times that person is coming to fix electric issue but no one came in, I was all day at home. On Christmas eve, there was noise was coming continuous from wires, electrician came in and Belvoir charged me for that 234 pounds. When I left flat they said I theft bed protector sheet where as I washed it and placed it in cupboard. For complete tenancy time period I slept on floor in living room, because there was window gap in bedroom from where cold air used to come in room and no heating system in room. I can send you guys all pictures and emails as evidence, they just treated extremely badly. Just putt their efforts on sending emails but did nothing practically. They just want to grab money. They charged me for insurance, it was done for first time. I am here in UK since last ten years, no one took insurance. They are dishonest, liars. They say I left flat unclean, I am sure they themselves have messed in property as I was with my cousin and saw property was clean when I left property. If you say I can send you pictures at each event as evidence.  Agent details are Belvoir 140 Walsgrave Rd, Coventry CV2 4AX Phone: 024 7645 8585