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Trowbridge, BA14

4/5, 9 Reviews
75% Recommended

78% sales valuation accuracy

0% letting valuation accuracy

83% sales fee satisfaction

0% letting fee satisfaction

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"Smarmy inappropriate response ..."

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1 Star Review
UserName

Tim

By : 'Very'
Services :
Would you recommend ? : No
Postcode : BA15

3 Jan 2019
People found this helpful4

Received a very rude, unprofessional and smarmy response to an offer from Tim. He also disclosed the exact amount someone else had offered on a house we were interested in which is obviously not allowed as well as the financial situation of the seller which I would imagine is confidential information. Unprofessional Estate agent who treat customers like they are a hindrance, don't put offers to the sellers and write childish responses to emails. Was also told an offer of a certain amount was rejected only to then find a couple of weeks later the seller reduced the sale price to less than the alleged offer, so that was clearly a lie.

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales78.00%83%£195,000£1,450,000
Lettings0%0%£0£0
Areas covered
  • BA12
  • BA13
  • BA14
  • SN12
Address

Town & Country (Westbury)
9 Fore StreetTrowbridge, Wiltshire
BA14 8HD
01225 776699 option 1

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Town & Country (Westbury) Branches (View All 2)
Excellent estate agent, ...

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5 Star Review
UserName

By : 'Laura'
Services : Sales( As a Vendor )
Sold price : £272
Would you recommend ? : Yes
Postcode : BX14

20 May 2025
People found this helpful0

Excellent estate agent, supportive, helpful and nothing too much trouble. Tim saw us through the sale of late father in laws house which at times was very stressful as mother in law is on end of life care with compassion. Would not hesitate to... Read Full Review

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Great friendly staff. They ...

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5 Star Review
UserName

By : 'Gavin'
Services : Sales( As a Vendor )
Sold price : £290000
Would you recommend ? : Yes
Postcode : BA14

2 Jul 2020
People found this helpful1

Great friendly staff. They have a great deal of knowledge in the trade and were able to sell my property at the right price in a short amount of time. I would strongly recommend to use them to buy, sell or even apply for a... Read Full Review

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I considered a few estate ...

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5 Star Review
UserName

By : 'Charlie'
Services : Sales( As a Vendor )
Sold price : £1450000
Would you recommend ? : Yes
Postcode : BA14

12 May 2020
People found this helpful3

I considered a few estate agents and met with three before deciding to go with Town & Country. Tim Mason was excellent, friendly & professional. Most of all I was impressed by the clear research and time he had spent preparing before our meeting. I found the team to be very clear ... Read Full Review

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Having had our property on ...

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5 Star Review
UserName

By : 'Mary'
Services : Sales( As a Vendor )
Sold price : £233500
Would you recommend ? : Yes
Postcode : BA14

4 Feb 2020
People found this helpful2

Having had our property on the market with an out of town estate agent for several months and no sale, we were pleased to discover Town and County. Tim and his team were professional, helpful and efficient. At all times we were kept up to date on proceedings and a quick and easy sale was soon... Read Full Review

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I chose town and country ...

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4 Star Review
UserName

By : 'CHRIS'
Services : Sales( As a Vendor )
Sold price : £195000
Would you recommend ? : Yes
Postcode : BA14

31 Jan 2020
People found this helpful4

I chose town and country after speaking with other estate agents so glad i went with them professional throughout and always had gave a quick response to my questions dont think it could have gone any... Read Full Review

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Superb - a very hard working ...

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5 Star Review
UserName

By : 'Ray'
Services : Sales( As a Vendor )
Sold price : £225000
Would you recommend ? : Yes
Postcode : BA14

22 Nov 2019
People found this helpful5

After being on the market with another local estate agent for a prolonged period and growing increasingly frustrated by the lack of support and communication, I felt I needed a new approach. I got advice from different companies and was pleased by Town and Country Estates approach, so choose them ... Read Full Review

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Recommended ...

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4 Star Review

By : 'Hazel'
Services : Sales( As a Vendor )
Sold price : £335000
Would you recommend ? : Yes
Postcode : BA14

25 Apr 2019
People found this helpful3

Town and Country provided a good brochure with very good photographs. They attracted lots of interest and managed the house visits with courtesy and efficiency. Being an unusaul property which had some issues which came to light after surveys it took longer than usual to sell. They remained helpful ... Read Full Review


Comments on Agent Fees

Extremely good value.

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Smarmy inappropriate response ...

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1 Star Review
UserName

By : 'Very'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : BA15

3 Jan 2019
People found this helpful4

Received a very rude, unprofessional and smarmy response to an offer from Tim. He also disclosed the exact amount someone else had offered on a house we were interested in which is obviously not allowed as well as the financial situation of the seller which I would imagine is confidential... Read Full Review

Comments (0)Was this helpful?:
Crappy ...

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2 Star Review

By : 'Andy'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : BA14

18 Jul 2018
People found this helpful3

After Tim Mason advised me of his opinion of the value of my house and I agreed for them to market it, expecting big things,I was called into the office "to sign that the details were correct." Little did I know because nobody brought it to my attention, that I was actually signing a... Read Full Review


Comments on Agent Fees

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 3/17/2023, 11:05:48 AM by allAgents

Awards won by Town & Country (Westbury), Trowbridge BA14 8HD