The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

2.8/5, 10 Reviews
60% Recommended
67% sales valuation accuracy
100% sales fee satisfaction
By : 'Ripped'
Services :
Rent PCM : £1700
Would you recommend ? : Yes
Postcode : HA7
Avoid these agents at ALL COSTS if you are a tenant. Their fees are extortionate!!! I was charged £220 'check out inventory fee' as well as other exaggerated fees. They really know how to rip tenants off!!!!!!
Fees are extortionate and way too high!!!
By : Stones Residential
2 Jan 2019Dear tenant, Thank you for your feedback your comments have been noted. As per your contract that you signed when taking possession, clause 6.12 in your AST stats the cost of the check out report. This contract you read through and signed before taking possession. Our standard procedure is for the tenant to pay the check out inventory fee. Regards
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 67.00% | 100.00% | £519,000 | £575,000 |
Stones Residential
40 Church Road, Stanmore, Middlesex
HA7 4AH
0208 954 0045
By : 'RS'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : HA7
Awful, uncaring,, They do not need customers. U can call them all u like, but they just 1) don't call back 2) most of the times, the people are on sites and supposedly disappear in thin air. Clearly, they are better off us and don't need our business. People, there are loads of estate... Read Full Review
By : 'M3'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : HA8
Stay away. Contacted them through the RightMove app, no feedback after several days. Decided to call them, they did nothing, just asked for my data and never called back. They seem to not want to sell properties. Because this is not how it's... Read Full Review
By : 'Alda'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : HA8
Stones Residential Stanmore amazing company! This company hold my hands through the sale of my studio flat & purchase of my new one bed room flat. Despite the falling through of my first purchase due to the owners pulling out, Adam Mincer (Head of Sale ) & Karen Sloam (Sales Coordinator)... Read Full Review
By : 'Downsizer'
Services : Sales( As a Vendor )
Sold price : £519000
Would you recommend ? : Yes
Postcode : NW9
Stones provided a professional service from start to finish. We found all colleagues were competent, articulate and reliable. Of particular note was Adam Mincer who made the whole process as straight forward as... Read Full Review
We found these to be slightly competitive in comparison to their peers in NW9/Harrow
By : 'Ripped'
Services : Letting( As a Tenant )
Rent PCM : £1700
Would you recommend ? : Yes
Postcode : HA7
Avoid these agents at ALL COSTS if you are a tenant. Their fees are extortionate!!! I was charged £220 'check out inventory fee' as well as other exaggerated fees. They really know how to rip tenants... Read Full Review
Fees are extortionate and way too high!!!
By : Stones Residential
2 Jan 2019Dear tenant, Thank you for your feedback your comments have been noted. As per your contract that you signed when taking possession, clause 6.12 in your AST stats the cost of the check out report. ...
By : 'Natasha'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : HA3
I was amazed at their prompt reply and patiene. They liased very well with the seller's solicitor as well as our... Read Full Review
Not Applicable
By : 'Mel'
Services : Letting( As a Tenant )
Would you recommend ? : No
If you can avoid them, please do! They tried to do us out of lots of money, specifically property management (*). We complained about the bath being chipped when we first moved in, now they are claiming it was the 'bath panels' even though it is clear in our complaint email it is the... Read Full Review


By : 'Stephanie'
Services : Letting( As a Tenant )
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : WD23
We rented a fabulous flat in Stanmore last year through stones in stanmore. They were and have continued to be extremely helpful. We would definitely continue doing business with them in the future. Highly... Read Full Review
Good


By : 'Roger'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : HA7
STAY AWAY! Do not use this agency! They are crooks. The director * does everything to cover the landlords. I had the displeasure of renting through them and had to move out after 7 months due to damage to the property through leakage and the agency and the landlord not willing to take any actions.... Read Full Review
bad


By : 'Marcia'
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : WD23
We would like to Thank the property management department, Claire, Louise & Lucy. They have been very helpful & professional with my father's move. It has been a difficult time for him and they made the whole process with ease. There have been just a couple of small issues with the property ... Read Full Review
Fees were average to other agents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Last updated at 11/30/2, 12:00:00 AM by allAgents