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The UK's Largest Customer Review Website for the Property Industry

1.5/5, 30 Reviews
20% Recommended
0% letting valuation accuracy
32% letting fee satisfaction

Naz

Imran
By : 'Caz'
Services : Letting(As a Tenant)
Would you recommend ? : No
Postcode : OX3
I let with this agency in the first year of my masters. At first, my friends and I had thought we had gotten lucky with the house and the decently priced fees, in addition to me thinking I had made it clear about my experience with renting and knowing how contracts works/review periods for background checks/amendments to the contract possible through an addendum etc. However, once the first month was over it was a downhill struggle. Nothing we had notified the agency that needed to be fixed was not fixed or if it was, it was done weeks up to months after our notification or as with one incident, when it got completely out of hand, despite our warning. (Sewage waste exploding out of drain pipes all down our garage runway). Within the third month of our let, we were notified of people coming to view our house on the same day when we had discussed with the agency that we wished to stay for another year and that we would arrange the deposit etc halfway through the tenancy. They refused to speak with my housemates even when I gave permission as lead tenant for my housemates to discuss house issues on my behalf due to being ill and my heavy workload from my course. They also never replied to emails unless I provoked them and threatened to go to my university and report them to the blacklist and the council. I only had one experience with Imran and he was okay, just okay, and then Naz I had the hardest time with the most. Most of their communication they only wanted to do via the telephone so there was no record and when I requested receipts or for them to invoice charges to us there was a HUGE reluctance to do so despite this being a standard procedure for businesses when they want to charge for their services. Everything started becoming very dodgey and took a lot of energy simply to do standard business letting tasks and procedures. And I'm a UK resident and student. There were many other things but I cannot list them here. If you are able to, make sure you take an inventory yourself at the start of the contract so that you can dispute the charged they put at checkout as they as usually the same for everyone or they will try and make it seem discounted for students when in actual fact its not and the services have not even be carried out.
Standard fees but you spend so much energy and time on them that its pretty much a punch in the face.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 32.00% | £380 | £3,300 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 6 | 22 | 0 | 0 | 0 | 0 | 0 | 2 |
Enfields Lettings
291a Iffley Road, Oxford, Oxfordshire
OX4 4AQ
01865 249408

By : 'Stephen'
Branch : Oxford, 291a Iffley Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SG17
I paid for university accommodation for my Daughter via Jonathon Cooper of Enfields Letting Agents Bournemouth in 2021. Once all deposits had been paid we discovered that the property was not licenced for multiple occupancy and had not been prepared for my daughter and her friends to move into. I ... Read Full Review

By : 'Rob'
Branch : Oxford, 291a Iffley Road
Services : Letting( As a Tenant )
Rent PCM : £1960
Would you recommend ? : No
Postcode : OX4
Now called ELR homes (http://www.elrhomes.co.uk/) - same crooks minus Naz. Liars and trying to steal £1750 deposit - Avoid ... Read Full Review
By : 'Antonia'
Branch : Oxford, 291a Iffley Road
Services : Letting( As a Tenant )
Rent PCM : £475
Would you recommend ? : No
Postcode : BH9
Absolute nightmare (AVOID) If you enter a shared tenancy with Enfields there is NOTHING they will do if you end up with horrible tenants that trash the property and force you to pay for. Also they don’t care if their tenants throw parties throughout the pandemic or if the housing is ... Read Full Review
By : 'Holly'
Branch : Oxford, 291a Iffley Road
Services : Letting( As a Tenant )
Rent PCM : £3300
Would you recommend ? : No
Postcode : OX4
Absolutely awful. 'Accidentally' rented the property we had already put a deposit down on and signed a tenancy agreement for to another group the month before. They were only caught out as we advertised a room in the house on facebook and the original group who rented the property first ... Read Full Review
By : 'Dan'
Branch : Oxford, 291a Iffley Road
Services : Letting( As a Tenant )
Rent PCM : £1400
Would you recommend ? : No
Postcode : OX3
I rented with these guys many years ago as a student and swore I'd leave them a review they were so useless. Years later I finally got around to it. These agents are crooks, deceitful and take full advantage of any student that walks through their door. My experience with them was that ... Read Full Review
By : 'Rich'
Branch : Oxford, 291a Iffley Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : OX4
Please NEVER use this estate agent. If you don't read the rest of the review I urge you to never do business in any way with these people. List of poor behaviour: - Unprofessional attitude. Pleasant during first viewing. Aggressive and impatient afterwards. Always arguing with clients ... Read Full Review
By : 'Soren'
Branch : Oxford, 291a Iffley Road
Services : Letting( As a Tenant )
Rent PCM : £700
Would you recommend ? : No
Postcode : OX4
They are like pantomime criminals, you just think they are stupid people trying to seem normal, but they are acting their part to screw you over, by any means they can. They simply decided to keep my deposit, Naz spoke pure idiotic gibberish on the phone when I found myself trying to reason ... Read Full Review
By : 'Alex'
Branch : Oxford, 291a Iffley Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : OX4
You've been too busy being a BNOC and left finding your next house too late. Whilst looking you come across some fairly reasonable looking places with an agent called Enfield. Do yourself a favour and continue scrolling, it doesn't matter how desperate you are for that modest 6 bed ... Read Full Review

By : 'Megan'
Branch : Oxford, 291a Iffley Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : OX4
1* for so. many. reasons. So illegal. All of it. Will let the other reviews do most of the talking however we had our entire deposit robbed under completely unjust (and illegal circumstances). The way we were treated was utterly contemptible; we had our mothers told that we were ... Read Full Review
By : 'Lauren'
Branch : Oxford, 291a Iffley Road
Services : Letting( As a Tenant )
Rent PCM : £380
Would you recommend ? : No
Postcode : BH1
Students Stay Away. If I could give less than 1 star I would. Myself and my 4 other housemates went with enfields this year, to find a student house for our second year of university. over the 11 month period, we were treated as idiots, with all sorts of "necessary costs and fees" ... Read Full Review


By : 'Rocio'
Branch : Oxford, 291a Iffley Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : OX4
Just so you know, after everything I went to the shelter to get advice on how to sue them, and I didn´t even have to say their name, she already knew*. They play with young people and students, mainly but they can ** anybody that contact them. Their method is to show you a room/house you liked, ... Read Full Review
Bad.
By : James
3 Jun 2020Scammers and liars, law suit against this agency was filled. Avoid if you don’t want to loose health, time and...


By : 'Adam'
Branch : Oxford, 291a Iffley Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : OX3
Worst estate agent that we have ever experienced in 6 years of lettings. We could write a whole book on their wrong doings, short story; DO NOT USE THEM. Went downhill from 1 week into the lettings they told us falsified information and charged us for call outs on the property when it was their ... Read Full Review
Reasonable
By : Al
27 Jan 2019THE WORST ESTATE AGENTS... they might seem cheap, but they will keep your deposit at the end to make it worth their while, please don't use these...

By : 'Will'
Branch : Oxford, 291a Iffley Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : OX4
Absolutely horrific estate agents *AVOID AT ALL COSTS* It all started out at the start of the tenancy agreement they act all sweet especially NAZ who promises things will be amended on the property yet when it comes to after you have paid the deposit and moved in NAZ then says he has no idea ... Read Full Review
Average


By : 'Caz'
Branch : Oxford, 291a Iffley Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : OX3
I let with this agency in the first year of my masters. At first, my friends and I had thought we had gotten lucky with the house and the decently priced fees, in addition to me thinking I had made it clear about my experience with renting and knowing how contracts works/review periods for ... Read Full Review
Standard fees but you spend so much energy and time on them that its pretty much a punch in the face.
By : 'Student'
Branch : Oxford, 291a Iffley Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : OX3
I definitely wouldn't recommend Enfields to anyone!! They constantly lie to make themselves look better, never take responsibility for the things they've done wrong and instead blame you, seem to go for the cheapest builders/maintenance contractors so they are only spending the bare ... Read Full Review


By : 'Student'
Branch : Oxford, 291a Iffley Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : OX4
Yep, just like everyone else, Enfields Lettings found a way to screw me over finally. I was paying three months in advance, keeping the place in perfect condition, made no unreasonable demands etc etc, and Despite leaving on good terms, having respected the property which I left in better condition ... Read Full Review
Bad - high, and they will still steal from you.


By : 'Student'
Branch : Oxford, 291a Iffley Road
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : OX3
Genuinely couldn't recommend any less, absolute joke of a business. Never reply to emails, don't pay back deposits, continuously display scamming behaviour and take advantage of ... Read Full Review

By : 'James'
Branch : Oxford, 291a Iffley Road
Services : Letting( As a Tenant )
Rent PCM : £1650
Would you recommend ? : Yes
Postcode : OX4
Nice guys, Good house and swift deposit return. fee reasonable. I would re-rent from them and recommend them. could do better with communication, sometimes your not sure if work is being done, but was always completed in ... Read Full Review
good
By : oxfordrenter201
25 May 2020This review is probably written by someone from Enfield to try and bump up their ratings, so be sensible and listen to all of the other...


By : 'Chris'
Branch : Oxford, 291a Iffley Road
Services : Letting( As a Tenant )
Rent PCM : £1300
Would you recommend ? : No
Postcode : OX1
Avoid this agency by all means if you don't want to loose your money. They are scammers, they take ages to solve problems and they charge you a lot more than you can expect when it's about to move out!!! I have never seen people like that, that's my best advice: DO NOT CONTRACT WITH ... Read Full Review
Very bad


By : 'Yann'
Branch : Oxford, 291a Iffley Road
Services : Letting( As a Tenant )
Rent PCM : £1500
Would you recommend ? : No
Postcode : OX4
Worst letting experience ever!!! These people are just here for your money, do not contract with them by any ... Read Full Review
Extremely bad
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