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London, W1G

2/5, 8 Reviews
43% Recommended

0% sales valuation accuracy

0% letting valuation accuracy

100% sales fee satisfaction

0% letting fee satisfaction

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1 Star Review

By : 'Dan'
Services : Letting(Property Management)
Would you recommend ? : No
Postcode : HA9

12 Feb 2019
People found this helpful0

Savills is the most useless agency in London. Last year they rented me a house that apparently seemed decent, had just been painted! After about a month, mold began to appear everywhere, food, furniture and clothes all thrown away! It was useless to contact them repeatedly, despite the health problems we had caused by mold. They accused us of the appearance of the same. A few months later we realized that there was a mouse at home, then there was an invasion of rats that walked under the floor, pierced the walls, furniture and floor. we did not have peace for a year and did not allow us to leave the house before the end of the contract. we been in touch with them thousands of time but with 0 reply. At the end of the contract, around £ 100 for dust was removed. They make you lose money, time and health. I do not understand how they are still open! This agency sucks, Stay away seriously!

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales0.00%100%£0£0
Lettings0%0%£1,150£3,000
Address

Savills
33 Margaret StreetLondon, Greater London
W1G 0JD
020 7499 8644

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Savills Branches (View All 133)
A clear failure of ...

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1 Star Review

By : 'Oliver'
Services : Letting( As a Tenant )
Sold price : £1865
Would you recommend ? : No
Postcode : SE17

25 Apr 2025
People found this helpful2

Our tenancy with Savills was marked by repeated failures in basic property management and tenant care. We submitted numerous formal complaints over several months concerning persistent antisocial behaviour within the building supported by detailed logs, recordings, and formal communications.... Read Full Review


Comments on Agent Fees

Standard fees for a letting agent of their size, but the service fell well short. The lack of responsiveness, mismanagement, and eventual deposit dispute made it feel like we paid for a service we never received.

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Robin Howeson at the Margaret ...

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5 Star Review
UserName

By : 'DEBRA'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : W9

20 Dec 2021
People found this helpful0

Robin Howeson at the Margaret street branch is a real credit to Savills. He is courteous and helpful and I would not have manged to secure the property I needed without his assistance, patience and understanding of my situation. I would definitely recommend. Thank... Read Full Review

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Quite possibly the worst ...

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1 Star Review

By : 'Kirsty'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E3

21 Oct 2021
People found this helpful0

Quite possibly the worst experience I have had with an estate agency. I rented via Savills London, 33 Margaret Street. My contact was Stephanie Thompson. After 12 months rental we left the flat in perfect condition and had it professionally cleaned (£300), to which this was contested as... Read Full Review

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Savills showed us around a ...

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1 Star Review

By : 'Paul'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : SE10

23 Feb 2020
People found this helpful1

Savills showed us around a development in Greenwich and the sales agent clearly pointed out the floor that the apartment was on - the 2nd floor, 2 floors above ground level. We were also verbally told that if the property dropped in value between the time we reserved and completion, we would be... Read Full Review

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Stay away from ...

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1 Star Review

By : 'Dan'
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : HA9

12 Feb 2019
People found this helpful0

Savills is the most useless agency in London. Last year they rented me a house that apparently seemed decent, had just been painted! After about a month, mold began to appear everywhere, food, furniture and clothes all thrown away! It was useless to contact them repeatedly, despite the health... Read Full Review

Comments (0)Was this helpful?:
Savills ...

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5 Star Review

By : 'Fleur'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SW17

15 May 2018
People found this helpful1

I purchased a property through Savills Auctions at the beginning of this year - after reading other reviews I was slightly sceptical of using them however I was pleasantly surprised from the amazing service that I received from them from start to finish. I am new to auctions so had endless... Read Full Review


Comments on Agent Fees

Fair

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After moving out and carrying ...

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1 Star Review

By : 'Chris'
Services : Letting( As a Tenant )
Rent PCM : £1150
Would you recommend ? : Yes
Postcode : NW9

29 Nov 2017
People found this helpful3

After moving out and carrying out all necessary cleaning received a bill of £175 for a manhattan type of studio apartment. We paid professionals to do the end of tenancy cleaning. After checking report seems that we are paying for the same things that we have done already and some water... Read Full Review


Comments on Agent Fees

Bad

Comments (1)Was this helpful?:

By : Savills Lettings

29 Nov 2017

Savills endeavours to give the best possible service and we are sorry to hear your feedback. We would like to investigate the comments and issues you have raised in your review. Please email your...

To everyone whoever want to ...

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1 Star Review

By : 'Ash'
Services : Letting( As a Tenant )
Rent PCM : £1525
Would you recommend ? : No
Postcode : SE13

6 Sept 2017
People found this helpful5

To everyone whoever want to select this agent please be aware and my comment is purely genuine. Even if you address all the defects even before going into the house and they mentioned it as noticed in the records are being charged back when I left the house. I have clearly called out my... Read Full Review


Comments on Agent Fees

I was charged as 1500 in my first attempt for the property and later i was charged as 1525 and they have entered it in the contract as well and I was cornered. They keep on changing the property manager and atlast dont care about the agreement with the property manager at that time.

Comments (1)Was this helpful?:

By : Savills UK

7 Sept 2017

Savills endeavours to give the best possible service and we are sorry to hear your feedback. I would like to investigate the comments and issues you have raised in your review as soon as possible....

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