Charles Lamb Residential Letting

I can only give a landlords viewpoint but this agency is terrible. Extremely slow to response to emails, high turnover of staff and several problems with tenancies. Do not touch with a barge ... Read Full Review

LANDLORDS BEWARE! EXTREMELY INCOMPETENT! Our experience with this abomination of an Estate Agency: We've found a great place to rent in early September. Started referencing and draft contract signing process. Easy right? WRONG! Georgia (Letting Admin) who was put in charge of this ... Read Full Review

Dishonest and unprofessional. They guaranteed 3 times that I was first to view a property I had told them I was very interested in. During the viewing I sent them the required info email to express intention to take it. Then they say it’s already let??!!! They insist that you ... Read Full Review

This letting agents is an absolute joke! Don't waste your time or money on this incompetent company, I would have rather been homeless than have to deal with all of the troubles we encountered. We couldn't move in on the start date of our tenancy, no inventory, their help line hangs up on ... Read Full Review

A thug in a suit is the best way to describe Charles Lamb, avoid his agency at all cost, due to a banking error my sons rent was around 10 days late, Charles lamb thought he was in his right to enter the property on several occasions without warning, on one occasion my son was coming out of the ... Read Full Review

A thug in a suit is the best way to describe Charles Lamb, avoid his agency at all cost, due to a banking error my sons rent was around 10 days late, Charles lamb thought he was in his right to enter the property on several occasions without warning, on one occasion my son was coming out of the ... Read Full Review

This is by far the worst letting agency I have ever dealt with. They are lazy, greedy and incompetent. They do not answer emails or return phone calls, seem to see fit to retain the deposit for themselves without reason or explanation. I'm not sure if they understand the word ... Read Full Review

Rented a student house, didn't receive an inventory until half way through the tenancy, lived with a leaking roof, broken light and toilet that didn't flush for weeks, moved in to find a broken radiator, skirting boards hanging off and whole house filthy. They're now withholding ... Read Full Review

Tenancy ended in July 2018, still no sign of the deposit. Emails unanswered, calls not returned. £118 to replace 9 light bulbs, £232 to clean carpet and sofa bed in a one room studio flat. No notification that deposit was not being returned, lost in their spam! Deposit ... Read Full Review

Worst company I have ever dealed with. The 5 of us went to move in and the current tennants weren't even told their moving out date. The house was a disgrace after they said they he cleaned it- dirty, mouldy, smelly, damaged. Repairs never made for months, we went without a washing machine ... Read Full Review

1 start is more than these fraudsters deserve. On moving in our house was dirty with multiple items missing or broken. 2 months into our tenancy our only toilet and shower broke, 2 weeks went by, without being able to clean or dispose of human waste, as Charles Lamb told us they had more pressing ... Read Full Review

When I left rented property stated I should receive deposit amount within 2 weeks. Im still waiting 2 months later despite phone call ( promised a return call, never happened) and letter. A County Court Summons awaits them. Their communication procedure is dreadful...even the owner conceded ... Read Full Review

When we first looked at the house it was through a different agency, and we were told too late that the property was actually managed by Charles Lamb. That agency was just helping CL out because they clearly couldn't do much themselves. The house we moved into was absolute shambles, smelt ... Read Full Review

Excellent company. One of the few that actually do thorough check-ins and check-outs with detailed inventories! Smooth transaction throughout. Cant recommend them highly ... Read Full Review

Late for a viewing... didn't call to let me know.. I wouldn't have rang if I'd received a voicemail to see where you were... when I spoke to the 'lettings and sales negotiator' his response was 'oh well'. A total shame as a first time buyer ... I know I wouldn't want that to be the attitude of an ... Read Full Review

DO NOT RENT FROM Worst company I have ever dealt with in my life. My son rented a property for uni. He was not allowed to move in July because they said one of the parents references hadn't been passed. The parent concerned was fuming as they were self employed and no one had contact them to ask ... Read Full Review

I have recently finished a tenancy with charles lb for a year and I can genuinely say they made last year one of theoretical years of my life. I wont even mention how disgusting and poorly kept the house was when we moved in. The worst part was the service that Charles Lamb give. Firstly, they ... Read Full Review

This a is a highly professional organisation that ensured my home was well maintained & managed. They offer peace of mind which is hard to ... Read Full Review

Dreadful experience. Stay away from this agent at all costs. House should have been empty on moving in but wasn't . Had our removal van waiting while old furniture was moved out. Were told house would be cleaned before moving in but we ended up doing this as the old stuff was removed. House was ... Read Full Review

Beware staff are lazy and disorganised, ensure you get everything in writing and carefully check any correspondence for errors. Would never use ... Read Full Review