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Basingstoke, RG21

4.9/5, 123 Reviews
100% Recommended

97% sales valuation accuracy

100% letting valuation accuracy

100% sales fee satisfaction

99% letting fee satisfaction

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5 Star Review
UserName

Jessika

UserName

Nicolaas

By : 'Andrew'
Services : Sales(I sold a property using them)
Sold price : £247000
Would you recommend ? : Yes
Postcode : RG22

26 Jan 2019
People found this helpful0

I have just completed the sale of my house using Carson & Co and can say I'm extremely pleased with their level of service and am really glad that I decided to switch to them after a not so positive experience with another local agent. Nick de Goede presented a good initial strategy, and a handful of viewings almost immediately. Market timing was not good for my sale, but I felt Nick and his team delivered a steady stream of viewings despite this. My sale was also not as straight forward as I had hoped due to issues in the chain, but Melanie, and Paul were both excellent at chasing the various parties, delivering updates, and trying to help things along. Most impressive of all though was Jessika Cardinali. Her extremely fast responses to all of my questions and problems was really fantastic. I am very happy to have used Carson & Co in Basingstoke, and would recommend them to anyone looking for a highly competent agent.


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The fees were typical/expected.

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales97.00%100%£140,000£425,000
Lettings100%99%£765£1,300
Areas covered
  • RG21
Address

Carson & Co
2 Mayfair HouseBasingstoke, Hampshire
RG21 7JS
01256 324556

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Carson & Co Branches (View All 17)
Excellent customer ...

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5 Star Review
UserName

UserName

By : 'Claudio'
Services : Sales (As a Buyer)
Sold price : £140000
Would you recommend ? : Yes
Postcode : RG21

17 Jun 2019
People found this helpful0

I'm so happy to praise Jessika & the whole Carson's team that helped me in buying my first property and they all couldn't have made it easier! So friendly and they made the whole thing seem so easy! Thank... Read Full Review

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First time ...

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4 Star Review
UserName

By : 'Rebecca'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : RG24

7 May 2019
People found this helpful0

Jess helped me out through the process of buying my first home. Always approachable, friendly and helpful! After receiving communication from a different team member on a few occasions nearing the end of the process, I was pleased to see Jess again to collect the keys on completion... Read Full Review

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House ...

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5 Star Review
UserName

UserName

By : 'Andrew'
Services : Sales (As a Vendor)
Sold price : £247000
Would you recommend ? : Yes
Postcode : RG22

26 Jan 2019
People found this helpful0

I have just completed the sale of my house using Carson & Co and can say I'm extremely pleased with their level of service and am really glad that I decided to switch to them after a not so positive experience with another local agent. Nick de Goede presented a good initial... Read Full Review


Comments on Agent Fees

The fees were typical/expected.

Comments (0)Was this helpful?:
Great services. Very happy ...

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5 Star Review
UserName

By : 'Anamaria'
Services : Letting (As a Tenant)
Rent PCM : £895
Would you recommend ? : Yes
Postcode : RG24

7 Jan 2019
People found this helpful0

I had the pleasure to work with Hannah K. for renting our property. I was very happy with all. Everything happened as we plan. I recommend to... Read Full Review

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Excellent Customer Service ...

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5 Star Review
UserName

By : 'Denise'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : RG21

29 Nov 2018
People found this helpful0

As a local landlord, I have dealt with Carson's, our managing agent, many times this year. Hannah has always dealt with our lets in a professional & timely fashion. She is very conscientious, polite & importantly, always returns my calls & resolves any problems. Hannah has a... Read Full Review


Comments on Agent Fees

Reasonable

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Leo ...

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5 Star Review

By : 'Leo'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : RG21

28 Nov 2018
People found this helpful0

Hannah Kirby is very kind and professional. She helped us a lot to solve problems while we faced some issues. Thanks Hannah and thanks Carson & Co... Read Full Review


Comments on Agent Fees

Good

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Great ...

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5 Star Review

By : 'Marc'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : RG22

26 Nov 2018
People found this helpful0

Jessika looked after our purchase and dealt with every part in a very professional manner. The attention to detail and communication from Jessika and the other staff was top class. In a time where there was a lot going on The team at Carsons were only to happy to help and advise where... Read Full Review

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Efficiency with ...

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5 Star Review
UserName

By : 'Marisa'
Services : Letting (As a Owner)
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : RG21

30 Aug 2018
People found this helpful0

Hannah is a a very professional young lady of many talents. Very precise and efficient, she also adds a human touch by being kind and... Read Full Review


Comments on Agent Fees

Fees are reasonable.

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Overall very smooth move and ...

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5 Star Review
UserName

By : 'Dan'
Services : Sales (As a Vendor)
Sold price : £295000
Would you recommend ? : Yes
Postcode : RG24

14 Jun 2018
People found this helpful0

Carson's Basingstoke were very good from start to finish, completing a fair valuation and then marketing and ultimately selling my property as well as coordinating with the one we purchased through them. Siobhan in particular was absolutely invaluable, coordinating with others in the chain ... Read Full Review


Comments on Agent Fees

Fees were a little higher than some online agents but not unreasonable.

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Excellent service & ...

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5 Star Review

By : 'Ailun'
Services : Sales (As a Vendor)
Sold price : £380000
Would you recommend ? : Yes
Postcode : RG23

13 Jun 2018
People found this helpful0

We sold our property through Carsons Basingstoke branch. Barry's team has been excellent throughout our sale and provided as much as support we needed. With special thanks to Siobhan Doyne, she is my main point of contact all time. She is always helpful and approachable. It has been great... Read Full Review


Comments on Agent Fees

I found the fee is reasonable and somewhat competitive.

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Excellent ...

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5 Star Review
UserName

By : 'Mary'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : RG21

20 May 2018
People found this helpful0

Excellent service from Carson & Co. Really friendly, very efficient and very helpful. Especially Richard. Thank you so much for all your help. I would strongly recommend anyone to make them your first... Read Full Review

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Excellent ...

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4 Star Review
UserName

By : 'Mel'
Services : Letting (As a Tenant)
Rent PCM : £1150
Would you recommend ? : Yes
Postcode : GR21

27 Apr 2018
People found this helpful0

The over all service was Very Good. The agent was friendly & helpful, always willing to meet me even before work to suit my hours. For future reference it will be good to tell people if elect & gas is on Pay as you Go meters so they don't get caught of guard. Very grateful for the... Read Full Review


Comments on Agent Fees

I didn't have an issue with the £600 fee but it become an issue because it was neglected to tell me that it was excl vat.

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New Rental ...

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5 Star Review
UserName

By : 'Hope'
Services : Letting (As a Tenant)
Rent PCM : £800
Would you recommend ? : Yes
Postcode : RG24

22 Apr 2018
People found this helpful0

Jorja was so helpful throughout my move. Kept me updated at all times and was always willing to help wherever she could. Very easy to get on with and really nice girl. Definitely made the stressful move much more of a positive experience. Thank you... Read Full Review

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Mr ...

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5 Star Review
UserName

By : 'Radoslav'
Services : Letting (As a Tenant)
Rent PCM : £765
Would you recommend ? : Yes
Postcode : RG21

19 Apr 2018
People found this helpful0

Jorja was extremely professional and helpful from the first time I meet her trough all the process. She responded on all my request on timely manner. I have nothing but respect for the way she does her... Read Full Review


Comments on Agent Fees

Very good

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Lettings ...

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5 Star Review
UserName

By : 'Sam'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : RG22

12 Apr 2018
People found this helpful0

Not usually a big fan of estate agents, however Hannah at Carson and Co gave me a new perspective. Fantastic and enthusiastic customer service. Kept us updated throughout what can only be described as a smooth and stress free process. Thank you very much for all your help. Pleasure dealing with... Read Full Review


Comments on Agent Fees

Fees were quite high, however this did reflect in the service provided.

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Excellent ...

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5 Star Review
UserName

By : 'AB'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : RG21

10 Apr 2018
People found this helpful0

The service was good and as per expectation.Thanks to Jorja,I had a smooth move in on the date of... Read Full Review


Comments on Agent Fees

Good

Comments (0)Was this helpful?:
Excellent ...

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5 Star Review
UserName

UserName

By : 'Olivia'
Services : Letting (As a Tenant)
Rent PCM : £800
Would you recommend ? : Yes
Postcode : RG22

9 Apr 2018
People found this helpful0

Hannah was absolutely amazing when looking after us. She made our first move smooth and enjoyable. Highly recommend her for her outstanding customer service. Also would like to mention Jorja who we saw a couple of times, so bubbly and happy. These girls are... Read Full Review


Comments on Agent Fees

Good

Comments (0)Was this helpful?:
Great ...

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5 Star Review
UserName

By : 'James'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : RG24

28 Mar 2018
People found this helpful0

We contacted Carson & Co for an initial valuation on the property. Barry was the member of staff who came to the house. He was very professional and explained the options we had and the processes we would need to go through. Once the house was on the market the frequency and quality of the... Read Full Review


Comments on Agent Fees

Very competitive

Comments (0)Was this helpful?:
Great ...

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5 Star Review
UserName

By : 'DM'
Services : Letting (As a Tenant)
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : RG2

28 Mar 2018
People found this helpful0

My experience with Jorja from start to finish was exemplary. I found her a great communicator , always returned calls promptly and was very helpful through the process and indeed after I moved in. I had issues at the property and Jorja maintained contact afterwards even though it was another dept.... Read Full Review


Comments on Agent Fees

Check in fees high

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Stress free ...

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5 Star Review
UserName

By : 'Jothi'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : RG21

27 Mar 2018
People found this helpful0

It has been a pleasure dealing with Carson and Hannah. Stress free letting. Right from arranging the viewing, negotiation and check in Hannah has been always reachable and helpful. I would recommend... Read Full Review

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 11/7/2017, 10:53:23 AM by allAgents

Awards won by Carson & Co, Basingstoke RG21 7JS