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Castle Hill Property Services
4.2/5, 21 Reviews
90% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
89% sales fee satisfaction
89% letting fee satisfaction
We are an independent, family-run estate agents, based in the heart of West Ealing.
Our team of property professionals are experienced in sales, lettings, block management and conveyancing. We have our own in-house financial services and conveyancing departments, so you can find the answers to all of your questi
ons under one roof.
We are passionate about property, but don\\\'t just take our word for it - come and visit us in West Ealing, or give us a call on 020 8998 1118 to discuss your property requirements.
Your property, our priority.
"Very helpful..."
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5 Star Review
Jassmet
Alisha
By : 'Alexandra'
Services : Letting(As a Tenant)
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : UB6
13 Oct 2018
People found this helpful0
From the start to the end Alexandra and Jasmine were wonderful and very professional dealing with my requirements until they found my ideal place So I highly recommend them to anyone they are looking for there ideal property
Comments on Agent Fees
Very friendly and helpful staff I will recommend them for any future dealings to all my friends
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Latest Reviews
Kany
Camilla Southwell
Oliver Farnham
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 89% | £480,000 | £480,000 |
| Lettings | 100% | 89% | £750 | £1,400 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 0 | 1 | 15 | 1 | 1 | 0 | 0 | 0 | 2 | 1 |
Areas covered
- All Ealing areas
- NW10
- SL1
- TW8
- UB5 - UB6
- W12
- W13
- W2
- W3
- W4
- W5
- W6
Address
Castle Hill Property Services
23 The Avenue, London, Greater London
W13 8JR
020 8998 1118
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 08:00 - 18:00
- 08:00 - 19:00
- 08:00 - 18:00
- 08:00 - 19:00
- 08:00 - 18:00
- 09:00 - 16:00
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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disfunctional service, zero ...
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1 Star Review
By : 'Tony'
Branch : London, 23 The Avenue
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : W13
20 Oct 2025
People found this helpful
disfunctional service, zero accountability, issues are never resolved, agency only works when they attempt to skim you to pay flat issues whihc existed before you moved ... Read Full Review
Comments (0)Was this helpful?:
Super responsive and one of ...
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5 Star Review
By : 'Kany'
Branch : London, 23 The Avenue
Services : Letting( As a Tenant )
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : W13
14 Nov 2023
People found this helpful0
Super responsive and one of the best agency I have ever ... Read Full Review
Comments (0)Was this helpful?:
Selling in ...
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5 Star Review
By : 'Michael'
Branch : London, 23 The Avenue
Services : Sales( As a Vendor )
Sold price : £480000
Would you recommend ? : Yes
Postcode : SL4
19 Oct 2023
People found this helpful0
I dealt with Jasmeet and Carl . I was selling a property in Windsor as an executor for an estate. The entire team were diligent, professional, courteous and focused on achieving the best buyer and sale price. i would thoroughly recommend that you use ... Read Full Review
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Easy house purchase - lovely ...
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5 Star Review
By : 'Camilla'
Branch : London, 23 The Avenue
Services : Land & New Homes
Would you recommend ? : Yes
Postcode : SL1
16 Oct 2023
People found this helpful0
Bought a house through Castle Hill Property in August 2023. Found the agents (Carl and Jasmeet) to be extremely efficient, just the right amount of persistent and professional! The sale went through very easily and quickly and I would highly reccomend using Castle Hill Properties as an agent, ... Read Full Review
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Spoke to the Let Manager ...
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5 Star Review
By : 'Kia'
Branch : London, 23 The Avenue
Services : Letting( Admin )
Would you recommend ? : Yes
Postcode : W13
30 Jun 2023
People found this helpful0
Spoke to the Let Manager named Sirus, he provided amazing help and was supportive. He was very friendly and understanding. Thank you again for you ... Read Full Review
Comments (0)Was this helpful?:
Very good. Thanks. Great ...
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5 Star Review
By : 'Oliver'
Branch : London, 23 The Avenue
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW6
1 Jun 2023
People found this helpful0
Very good. Thanks. Great service and very friendly. No bull shit. Would be happy to deal with them again. ... Read Full Review
Comments (0)Was this helpful?:
Sarah is nice and ...
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5 Star Review
By : 'Vincent'
Branch : London, 23 The Avenue
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W5
25 May 2023
People found this helpful0
Sarah is nice and friendly. She provides great information fast and in time, and she provides good advice as ... Read Full Review
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Very friendly and polite, ...
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5 Star Review
By : 'Maria'
Branch : London, 23 The Avenue
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W13
18 May 2023
People found this helpful0
Very friendly and polite, they give us all the information that we need for the property and they recommended us one more flat for ... Read Full Review
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Our experience with ...
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5 Star Review
By : 'ANupriya'
Branch : London, 23 The Avenue
Services : Letting( As a Tenant )
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : W13
4 Oct 2019
People found this helpful0
Our experience with castlehill property services was fantastic. We were in touch with Poppy and she was very cooperative, understood what we actually required and was very promt with the replies to our ... Read Full Review
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The staff are friendly and ...
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5 Star Review
By : 'Sylvia'
Branch : London, 23 The Avenue
Services : Letting( As a Tenant )
Rent PCM : £1175
Would you recommend ? : Yes
Postcode : W5
3 Oct 2019
People found this helpful0
The staff are friendly and helpful. The property they introduced is very good. Hope everything goes well in the ... Read Full Review
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Alexandra ...
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5 Star Review
By : 'Alexandra'
Branch : London, 23 The Avenue
Services : Letting( As a Tenant )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : W13
29 Apr 2019
People found this helpful0
I would undoubtedly recommend Castle Hill Property Services. They were professional started from Alexandra, extremely friendly, the first person whom I had the opportunity to view the flat, Poppy always polite, and outstanding assisted me and, last but not least Raj and Jassmet worked tirelessly to ... Read Full Review
Comments on Agent Fees
Alexander is a professional and extremely efficient. I would have no hesitation to recommend.
Comments (0)Was this helpful?:
Above all expectations, a ...
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5 Star Review
By : 'Mario'
Branch : London, 23 The Avenue
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W5
28 Apr 2019
People found this helpful0
The best experience ever with State Agents, I was looking for a flat to rent and from the first time I spoke by phone with Mrs Alexandra to arrange for a flat viewing I felt I was talking with the right person and with the right agency. Upon arriving to Castle Hill office on the day of the viewing, ... Read Full Review
Comments on Agent Fees
Good
Comments (0)Was this helpful?:
Stress ...
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5 Star Review
By : 'Kate'
Branch : London, 23 The Avenue
Services : Letting( As a Tenant )
Rent PCM : £1150
Would you recommend ? : Yes
Postcode : W13
8 Apr 2019
People found this helpful0
Fantastic agency, they helped myself and my partner move into a property in West Ealing with a time scale of just one week before I started my new job position. The whole process was stress free surprisingly and all staff were incredibly ... Read Full Review
Comments on Agent Fees
Reasonable
Comments (0)Was this helpful?:
Friendly & helpful ...
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5 Star Review
By : 'Antonis'
Branch : London, 23 The Avenue
Services : Letting( As a Tenant )
Rent PCM : £1150
Would you recommend ? : Yes
Postcode : W13
4 Apr 2019
People found this helpful0
Rented a property in Feb 2019 via Castle Hill Property. They were very helpful, punctual and eager to respond to any query I might have had. Would certainly recommend them. Alexandra in particular, was very polite, thorough in her communication and ... Read Full Review
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Realy good ...
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1 Star Review
By : 'Daniel'
Branch : London, 23 The Avenue
Services : Letting( As a Tenant )
Sold price : £20
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : W13
23 Oct 2018
People found this helpful0
Good agensi with realy big profesionalyti team insaide. They hellp us alote. Very smart and nice agents. I am very happy from castle hill ... Read Full Review
Comments on Agent Fees
Very good
Comments (0)Was this helpful?:
Very helpful ...
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5 Star Review
By : 'Alexandra'
Branch : London, 23 The Avenue
Services : Letting( As a Tenant )
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : UB6
13 Oct 2018
People found this helpful0
From the start to the end Alexandra and Jasmine were wonderful and very professional dealing with my requirements until they found my ideal place So I highly recommend them to anyone they are looking for there ideal ... Read Full Review
Comments on Agent Fees
Very friendly and helpful staff I will recommend them for any future dealings to all my friends
Comments (0)Was this helpful?:
Very Competent and Friendly ...
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3 Star Review
By : 'Peter'
Branch : London, 23 The Avenue
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W55N
3 Oct 2018
People found this helpful0
Jasmeet was very friendly and helpful in acquiring our let, she could not of been better. The only problem was that she was very difficult to reach at the time and it took many tries to get through to her or to get a reply. I think this was because the agency was understaffed at the time however I ... Read Full Review
Comments on Agent Fees
Good
Comments (1)Was this helpful?:
By : Jasmeet
3 Oct 2018Hi Peter, Thank you for taking the time to give us feedback. Yes at the time there was a staff shortage which has been addressed. I am pleased you were happy with the service, please don't...
Poor ...
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1 Star Review
By : 'Helen'
Branch : London, 23 The Avenue
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : W13
21 May 2018
People found this helpful1
I would agree with negative reviews posted by castle hill on all counts. I am a responsible landlord who has experienced tenants contacting me directly because they did not get a response from castle hill. On one occasion the tenants reported a problem with a radioter, after three weeks with no ... Read Full Review
Comments on Agent Fees
Bad, why should anyone pay for a service they are not receiving?
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Would really recommend Castle ...
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5 Star Review
By : 'Ohan1'
Branch : London, 23 The Avenue
Services : Letting( As a Tenant )
Rent PCM : £750
Would you recommend ? : Yes
Postcode : LS63
15 Jan 2015
People found this helpful0
Would really recommend Castle Hill Estate Agents in Leeds. Whenever we have had an issue they have resolved it for us within the day. They are extremely accommodating n providing anything your property may need. Especially Louise Burtonshaw who has been a great help across the year. Also ... Read Full Review
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In August 2013 Castle Hill ...
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2 Star Review
By : 'Metcalf'
Branch : London, 23 The Avenue
Services : Surveying
Would you recommend ? : No
Postcode : W13
9 Jan 2014
People found this helpful1
In August 2013 Castle Hill were marketing the house next door to ours in W13. In the process they attached their Estate Agents Advertising board to our front fence post. In their eagerness to publicise Castle Hill PS, perhaps a careless but honest mistake (but in the world of Estate Agency it is ... Read Full Review
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Please email enquiries@castlehillproperties.co.uk.
Last updated at 4/26/2019, 7:08:42 AM by allAgents
