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Ridley Properties
4.3/5, 6 Reviews
83% Recommended
0% letting valuation accuracy
67% letting fee satisfaction
We’re a small, family run business, we’ve been providing high quality student property in Newcastle for over 30 years and pride ourselves on being professional, friendly and efficient.
Many of our tenants stay with us for several years and recommend us to their friends so you can rest assured that you will be we
ll looked after.
"Best student letting in..."
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5 Star Review
By : 'Northumbria'
Services : Letting(I am a Tenant)
Rent PCM : £329
Would you recommend ? : Yes
Postcode : NE2
26 Sept 2018
People found this helpful0
So nice to find a student letting agents not trying to steal your money! Lovley, friendly people, quick responses to all problems; upon moving in we had a problem with creaking floor boards in the flat above,contacted Ridley and they had someone round to fix this within a week or so. A couple of houses on the street were burgled, and Ridley sent someone round to change and add extra locks to our property, and coming to check out we had no problem with our deposits being returned, the flat was left clean and tidy and our deposits were returned accordingly unlike many other student letting agents. 10/10 would recommend
Comments on Agent Fees
Good
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Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 67.00% | £329 | £800 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 0 | 0 | 5 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
- NE1
- NE2
- NE6
Address
Ridley Properties
27 Ridley Place, Newcastle Upon Tyne, Tyne and Wear
NE1 8JN
0191 2305471
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 10:00 - 16:00
- 10:00 - 16:00
- 10:00 - 16:00
- 10:00 - 16:00
- 10:00 - 16:00
- Closed
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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5 stars, plus a million more. ...
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5 Star Review
By : 'Lewis'
Branch : Newcastle Upon Tyne, 27 Ridley Place
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NE2
8 Jun 2023
People found this helpful0
5 stars, plus a million more. 2 amazing years. When you think about heading to university you think of all the horror stories about landlords and slum housing. I can confidently say that Ridley properties have forever changed my perception on this. I have lived with them for two years in a ... Read Full Review
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Ridley Properties were my ...
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5 Star Review
By : 'Colombe'
Branch : Newcastle Upon Tyne, 27 Ridley Place
Services : Letting (As a Tenant)
Rent PCM : £800
Would you recommend ? : Yes
Postcode : DH1
22 Oct 2019
People found this helpful0
Ridley Properties were my final year of uni landlord and they had just been a blast compared to my previous ones! The studio was just as looked the photos, freshly refurnished (or at least looked as if it had been)! They also have been very helpful, sending people to fix my whasing machine or ... Read Full Review
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Just another letting company ...
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1 Star Review
By : 'Student'
Branch : Newcastle Upon Tyne, 27 Ridley Place
Services : Letting (As a Tenant)
Rent PCM : £80
Would you recommend ? : No
Postcode : NE2
14 Nov 2018
People found this helpful0
No different from the rest, market themselves to show they are great and helpful but the mindset is only focussed towards money. May have been great in the past but it doesn't reflect now, don't provide help at all and make it seem great with a modern systems compared to others but the ... Read Full Review
Comments on Agent Fees
extortionate prices and admin fee's, inconsiderate.
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Ridley ...
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5 Star Review
By : 'Student'
Branch : Newcastle Upon Tyne, 27 Ridley Place
Services : Letting (As a Tenant)
Rent PCM : £86
Would you recommend ? : Yes
Postcode : NE2
5 Oct 2018
People found this helpful0
Amazing property letting agency, who gave us all the relevant information and tailored to our needs when we needed them. As students, its important that we had easy access to contact them and they were just a phone call away - answered in quick time. Emails would be responded to within 1-3 working ... Read Full Review
Comments on Agent Fees
Good
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Best student letting in ...
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5 Star Review
By : 'Northumbria'
Branch : Newcastle Upon Tyne, 27 Ridley Place
Services : Letting (As a Tenant)
Rent PCM : £329
Would you recommend ? : Yes
Postcode : NE2
26 Sept 2018
People found this helpful0
So nice to find a student letting agents not trying to steal your money! Lovley, friendly people, quick responses to all problems; upon moving in we had a problem with creaking floor boards in the flat above,contacted Ridley and they had someone round to fix this within a week or so. A couple of ... Read Full Review
Comments on Agent Fees
Good
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Quick ...
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5 Star Review
By : 'Evangelos'
Branch : Newcastle Upon Tyne, 27 Ridley Place
Services : Letting (As a Tenant)
Rent PCM : £496
Would you recommend ? : Yes
Postcode : NE1
11 Sept 2018
People found this helpful0
Quick Serve! The staff were delightful, friendly and always quick to respond to all our needs. Ridley Properties, are professionals and they provide an efficent service. I am pleased to recommend them to my fellow ... Read Full Review
Comments on Agent Fees
good
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
IN-HOUSE COMPLAINTS PROCEDURE We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards. If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the timeframes set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter). What will happen next? We will send you a letter acknowledging receipt of you complaint within three working days of receiving it, enclosing a copy of this procedure. We will then investigate your complaint. This will normally be dealt with by the office manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 8 weeks of sending the acknowledgement letter. If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff. We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter. If you remain dissatisfied, you can then contact The Property Redress Scheme to request an independent review: HTTPS://WWW.THEPRS.CO.UK/COMPLAIN Please note the following: You will need to submit your complaint to The Property Redress Scheme within 12 months of receiving our final viewpoint letter, including any evidence to support your case. The Property Redress Scheme requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 10/18/2022, 8:05:49 AM by allAgents
