The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

1.9/5, 22 Reviews
24% Recommended
100% sales valuation accuracy
44% letting valuation accuracy
47% sales fee satisfaction
47% letting fee satisfaction

James
By : 'James'
Services : Letting(I am a Landlord / Landlady)
Would you recommend ? : No
Postcode : B16
Utter liars and scammers! My property on sale for 7 months and in which time I've had to constantly chase for feedback and also them leaving the back door open and subsequently having squatters move in! No genuine apology or compensation after having moved them out cleaned up and locks changed! Then I find I had an offer made which I'd of excepted but they refused it and I was never informed of the offer! (Illegal!) Treat you like your an utter fool when actually their whole team are a bunch of retards! Highly advise to avoid this agent!
Joke!
By : Philip Jackson
27 Nov 2018Thanks for your comments. We are disappointed that you feel let down by our levels of service. We are concerned to hear that you believe an offer had been made and subsequently refused as we can assure you that we did not receive any such offer. We always make our vendors aware of every offer that has been put forward by our applicants, as well as any viewings that have been booked or taken place. Regarding the door, we notified you on several occasions regarding the apartment door lock and did make you aware that it was faulty. At no point was any action taken to repair or replace the lock by yourself and at no point did my colleagues deliberately leave the door unlocked. We are aware that you are now remarketing the property with a largely online agency & wish you every success If you have any questions further to this then please do not hesitate to contact us.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 47% | £300,000 | £300,000 |
| Lettings | 44% | 47% | £600 | £1,300 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 8 | 2 | 7 | 1 | 0 | 1 | 0 | 0 | 2 |
Maguire Jackson Ltd
33 George Street, Birmingham, Maguire Jackson
33 Georg
01216341520

By : 'Bianca'
Branch : Birmingham, 33 George Street
Services : 2
Would you recommend ? : No
Postcode : B1
In short: Awful you're a tenant! If you want the longer version: They present themselves as helpful and "always understanding" but in reality, nothing gets done. I lived in a property almost 4 years and throughout my tenancy there was not one, but two leaks I had to deal with. Funny enough, one ... Read Full Review
By : 'Matthew'
Branch : Birmingham, 33 George Street
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : B18
My experience with Maguire Jackson has been extraordinarily bad. Having made arrangements to view a particular property, and coming from overseas at great expense both financially and in time, Maguire Jackson notified me that the property I had arranged to view was now "off the ... Read Full Review
By : '-'
Branch : Birmingham, 33 George Street
Services : Letting (As a Tenant)
Rent PCM : £6
Would you recommend ? : No
Postcode : B16
Very bad property management !!! Not worth the money or ... Read Full Review

By : 'Akay'
Branch : Birmingham, 33 George Street
Services : Letting (As a Prospective Landlord/Tenant)
Rent PCM : £800
Would you recommend ? : No
Postcode : B16
I wish zero stars was possible. Why put a property up for possible tenancy and when I pay the holding deposit and go through referencing you shift my move in date till another ten days after making me wait three weeks to move in. They have seriously inconvenienced ... Read Full Review
By : Lisa Hunt
5 Jan 2024We are sorry to hear that you have experienced this inconvenience, it was unfortunately due to circumstances beyond our control. Please email me at lisa@maguirejackson.com if you wish to discuss...
By : 'Amie'
Branch : Birmingham, 33 George Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : B16
Would give 0 stars if possible as their inventory clerk (Julie/ Jenny) who represents Maguire Jackson used the master key on her inspections but went to the wrong flat. I am a young woman who was by myself at the time and she used this to open my door into my flat (which is not managed by Maguire ... Read Full Review
By : Lisa Hunt
4 Apr 2022Amie, We are as horrified by this intrusion as you are, please accept our sincere apologies. We use an external specialist company to carry our our inspections, this is primarily for the tenants...

By : 'Dawn'
Branch : Birmingham, 33 George Street
Services : Sales (As a Vendor)
Sold price : £300000
Would you recommend ? : Yes
Postcode : DY9
I recently had dealings with this company and would highly recommend them without any hesitation whatsoever. They were friendly, helpful and provided an excellent and professional service throughout. Everything was completed in a timely manner and they enabled the whole process to run smoothly from ... Read Full Review
By : P A J Jackson
22 Nov 2019Dawn. Thank you for your kind...
By : 'Fatih'
Branch : Birmingham, 33 George Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : B16
If I could give a 0 star, I would. It's a terrible agency. I have rented this flat for nearly 3 years now and having constant problems. When they were letting the flat, they haven't mentioned any problem. Proper con artists. First it has with blocked shower (still blocked) then with ... Read Full Review
By : Ana
11 Nov 2019We feel this feedback is a little unfair as all incidents you reported have been amended except for the water ingress, which is a wider issue for the entire building, hence it was reported to the...
By : 'Tiara'
Branch : Birmingham, 33 George Street
Services : Letting (As a Tenant)
Rent PCM : £1200
Would you recommend ? : No
Postcode : B5
Horrible agency! Do not waste your time with them! I was a tenant in one of their properties for a year and it has been the worst year of my life. They’re the most incompetent agency I have ever worked with. They never sorted out any issues my room mate and I had early( they took at least ... Read Full Review
By : Reece
31 Aug 2019Dear TIara, I'm really sorry to hear this. Can you please call the office so we can discuss this further and to help rectify the situation for you on 01216341520? Best...
By : 'Angry'
Branch : Birmingham, 33 George Street
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : B16
Maguire Jackson take your tenant's rent but do not hand it over to you as the landlord, unless you complain every month. It should be paid to you within their advertised 7 day clearance period, but for the last 18 months they always 2 - 3 months late... I'm going to complain to the ... Read Full Review
4% monthly 1 & 1\/2 months rent for each new tenant
By : 'birmingham'
Branch : Birmingham, 33 George Street
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : B16
Im a land lord, been with this company for 2 years the worst letting agent I have ever used. rent late every month with out fail. have to chase it every month. zero communication promise to call back and never will. massive cowboys/girls ... Read Full Review
very expensive considering how terrible the company is
By : Philip Jackson
3 Jan 2019I take objection to the firm being labelled as cowboys and now ask, if you are brave enough, to contact me directly rather than hiding behind this review...
By : 'Really'
Branch : Birmingham, 33 George Street
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : B16
As other landlords have mentioned below - I have had major problems in getting the onward transfer of my tenant's rent into my bank account. This has been a problem for well over a year. If you're dependent on timely payments to allow you to pay mortgage payments etc then do not ... Read Full Review
Reasonable

By : 'Use'
Branch : Birmingham, 33 George Street
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : B18
Chasing monthly to get rent always late. Philip Jackson refuses to answer e-mails of complaint. Change of systems blamed every monthe over last 18 months or so. Change of tenants a nightmare over charges for damage/ fitting etc. Use at your ... Read Full Review

By : 'James'
Branch : Birmingham, 33 George Street
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : B16
Utter liars and scammers! My property on sale for 7 months and in which time I've had to constantly chase for feedback and also them leaving the back door open and subsequently having squatters move in! No genuine apology or compensation after having moved them out cleaned up and locks ... Read Full Review
Joke!
By : Philip Jackson
27 Nov 2018Thanks for your comments. We are disappointed that you feel let down by our levels of service. We are concerned to hear that you believe an offer had been made and subsequently refused as we can...

By : 'Michael'
Branch : Birmingham, 33 George Street
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : B18
We have suffered constant problems with getting the rent for our property paid on time. Inspections are missed as we have had no reports from them in the last year or so. E-mailing Peter Jackson got no reply. When we pay for a "Fully Managed" service why do we have to chase them each ... Read Full Review
For what they actually do they are not value for money.

By : 'Al'
Branch : Birmingham, 33 George Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : B3
I have been a customer of Maguire Jackson for over a year, and have recently decided to seek for a permission to keep a puppy in my rented flat. Although it wasn't an easy process (considering the fact that I live in Saint Pauls Place), Emma Pugh, a property manager at Maguire Jackson, had ... Read Full Review

By : 'Newhamptonlofts99'
Branch : Birmingham, 33 George Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : B18
My husband and I have been renting an apartment in new hampton lofts for nearly two years now and I cannot begin to describe the unprofessional, rude and imcompetent staff. Why Landlords continue to use this agent is beyond me. We are paying nearly £1100 a month in rent and have done so ... Read Full Review

By : 'Huw'
Branch : Birmingham, 33 George Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : B4
I recently purchased a flat that was marketed through Maguire Jackson and the service I had from Urfan was great - he was really helpful and made the process really easy, always available to talk to and sorted any queries I had. I would highly recommend them, (especially as I'd had terrible ... Read Full Review
By : 'Watermarque'
Branch : Birmingham, 33 George Street
Services : Letting (As a Owner)
Rent PCM : £925
Would you recommend ? : No
Postcode : B16
I have used Maguire Jackson as a letting agent since they first opened, the experience has never been good but the last time they let my apartment I experienced very unprofessional service, the year was incorrect on the agreement, there were multiple mistakes other mistakes on the agreement and ... Read Full Review
By : 'Unprofessional'
Branch : Birmingham, 33 George Street
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : B16
I experienced very unprofessional behaviour from Pippa Stafford and, especially Lee Astle: Pippa came to my apartment with the intention of marketing it for rent. After this first meeting when we agreed that my property would marketed, I did not hear anything from Pippa for a week and during this ... Read Full Review
Not worth the fees

By : 'Bruce'
Branch : Birmingham, 33 George Street
Services : Letting (As a Owner)
Rent PCM : £750
Would you recommend ? : Yes
Postcode : B3
Gareth has been very helpful, providing professional advice, and always to hand whilst putting our one bedroom apartment on the rental market last month. The comments he made regarding the layout and furniture, made it much more appealing for when the photographer came to take professional photos ... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
if you have any complaints please call or email Philip Jackson the Director. As members of the Guild of Professional Estate Agents, plus The Ombudsman, With all deposits protected by the DPS we can fall back on independent arbitration if ever needed
Last updated at 1/12/2024, 7:45:34 AM by allAgents