The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.8/5, 10 Reviews
100% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
99% letting fee satisfaction

Fiona
By : 'Como'
Services : Sales(As a Vendor)
Sold price : £460000
Would you recommend ? : Yes
Postcode : SW4
When selling my flat through Henry Wiltshire, I was always made to feel like a valued customer. Fiona always did what she said she was going to do and made herself available to talk about any concerns I was having. I would definitely recommend her.
Fairly reasonable
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 100% | £460,000 | £600,000 |
| Lettings | 100% | 99% | £1,150 | £1,500 |
Henry Wiltshire
Vintage House, 36-36 Albert Embankment, London, Greater London
SE1 7TL
020 3696 5620
By : 'Edmund'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SW1P
I have been using Henry Wiltshire for three years now and there's a reason why I am still with them!... Read Full Review

By : 'Duncan'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SW2
Fiona has done a great job in finding both suitable buyers and tenants for my property - quickly! She is a pleasure to work with and true real estate professional. Accordingly I have already recommend her and Henry Wiltshire's services to a friend of mine that owns property in... Read Full Review
Fine

By : 'Como'
Services : Sales( As a Vendor )
Sold price : £460000
Would you recommend ? : Yes
Postcode : SW4
When selling my flat through Henry Wiltshire, I was always made to feel like a valued customer. Fiona always did what she said she was going to do and made herself available to talk about any concerns I was having. I would definitely recommend... Read Full Review
Fairly reasonable

By : 'Sceptical'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SE11
I arrived at the offices of Henry Wiltshire feeling very sceptical as to what benefits this agency could be to me when trying to let my home. Nevertheless, I decided not to determine that for myself but to demand the branch manager, Fiona Davidson, answer the question. Having had extremely bad... Read Full Review
Good

By : 'Sceptical'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SE11
I arrived at the offices of Henry Wiltshire feeling very sceptical as to what benefits this agency could be to me when trying to let my home. Nevertheless, I decided not to determine that for myself but to demand the branch manager, Fiona Davidson, answer the question. Having had extremely bad... Read Full Review
Good

By : 'Kate'
Services : Letting( As a Tenant )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : UB4
I had outstanding service from this agency. Fiona was thoroughly professional, totally competent and always available, sympathetic and helpful when things became complicated. She's a real... Read Full Review
About standard, I think, as things stand now, but I look forward to the time (speaking as both a landlord and tenant) when fees aren't charged to both.

By : 'Lynne'
Services : Letting( As a Owner )
Rent PCM : £1150
Would you recommend ? : Yes
Postcode : UB3
Very happy with the service that Fiona provided - she was extremely diligent throughout the letting and provided helpful market advice and feedback from... Read Full Review
Part of the Property Management charge.
By : 'Vaiva'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : E16
I would like to express my appreciation to Henry Wiltshire International agent Khaled D. Chahal for his wonderful caring and honest advice regarding services in the commercial property purchase. Khaled have been entirely professional in respect to advising in all aspects of the purchase. This... Read Full Review
By : 'D.'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SW8
Our Property was on the matket with another Agent for around 7-8 months when we received information from Henry Wiltshire offering their services. "Never heard of them, who is that"? After a look on the web-site we thought "let's give it a try". That changed for the better after ... Read Full Review
By : 'Seller'
Services : Sales( As a Vendor )
Sold price : £600000
Would you recommend ? : Yes
Postcode : SW8
I felt I was taking a risk when I listed my property with Kyle as his office had only recently opened in the area and given their only other offices are in Canary Wharf and overseas I felt it would be struggle for him to perform. On reflection this was not the case at all, the process was quick... Read Full Review
Nothing abnormal for the area.
Nothing abnormal for the area.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the timeframes set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter).
What will happen next?
We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.
We will then investigate your complaint. This will normally be dealt with by the office manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff.
We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House 43-45
Milford Street
Salisbury
Wiltshire SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within 12 months of receiving our final viewpoint letter, including any evidence to support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 11/7/2018, 10:51:53 AM by allAgents