Akelius

Akelius suck!! Do not rent with them. Rotting floorboards, faulty electrics, unsecured entrances so parcels stolen, bikes stolen with useless bike ... Read Full Review

The best agency ever I've rented flat with! Friendly and helpful staff members plus easy and fast check-in! Highly ... Read Full Review

Lack of communication, organisations and professionalism. Enquiring about a property might turn in a very bad experience. They tell you to wait 24 working hours(3 working days) to be contacted but nobody does so. If you try to follow up over the phone they keep repeating the same, not sure why ... Read Full Review

Absolutely shocking. Would give them zero if I could. On the face of it the properties can look nice but that's where it ends. Do not expect any customer service at all (in fact it's borderline disdain that Akelius show for tenants and they are a 'black hole' for effort if ... Read Full Review

I would give zero stars if I could. Not only have they generally been slow and unresponsive in dealing with issues, but they've now partnered with JustPark, meaning that anybody can rent a spot in our private car park. We were already having trouble with security, and now they're ... Read Full Review

Absolutely terrible after service, I have been trying to get my deposit back but they don't even bother replying your emails. When you try and call, you can never get the person you want on the phone and the person you speak to has been programmed to simply say "I cant help, you have to ... Read Full Review

Akelius is one of the worst agencies you can work with. They tried to trick us in many ways but the worst was when they left us to leave in a flat that was losing water from everywhere, including the lights on the roof. Damaging my health and furniture. We had to move at some point of the ... Read Full Review

Not really. They lie too much. In general disorganised. No hot water or cold repairs slow no heater . They ask for fictional bills to pay them. Tent to turn bought property into a living building site and hammer your hearing with excruciating noise. Service below standards. Better avoid. Dishonest ... Read Full Review

DO NOT RENT FROM THESE PEOPLE. I ALMOST LOST MY LIFE Since renting from Akelious I have lost sleep, lost money, lost weight, lost hair, health has been severely affected. Also be very careful of a general site manager*. All of the below was his responsibility and duty of care in which he ... Read Full Review

Arranged to view a property last night at 7pm with Joshua, only to turn up after travelling a significant distance to call the agent and find out the property had been taken. A simple phone call to let me know the viewing would no longer go ahead would have been appreciated. Would not ... Read Full Review

AVOID AKELIUS - WORST LANDLORD EVER Fordwych Road - June 2018 - ongoing If you are considering an Akelius property, STAY AWAY! Living in an Akelius property has been THE WORST experience I have had in nearly 15 years of renting properties in London. FOR OVER A YEAR NOW, I HAVE BEEN LIVING ON ... Read Full Review

I’ve been letting a flat from Akelius for over a year. They wanted to negotiate up the rent on the price that was listed before I moved in originally which I feel is poor form as if you are looking for more rent, advertise at the required price as I offered asking price. The day I moved ... Read Full Review

If you see “AKELIUS” in any way associated with your prospective tenancy agreement RUN AWAY! This company is a SHAM! The roof of my room was essentially caving in and I was forced to find alternative accommodation whilst repairs were “being organised”. Fast forward 18 months later and the ... Read Full Review

If I could give zero stars I would. Rented from them for 1 year and had a horrible experience at every stage. Terrible estate agent Joshua asked for a positive google review before even showing me the property, then when I signed the contract told me I couldn't get the keys on the same day as ... Read Full Review

We rented an Akelius property for nearly three years and from start to end they were awful. To begin with they had changed the locks on the property and our flat after we had picked up they keys but before we had moved in. We had to wait around for 4 hours before someone could come round and let us ... Read Full Review

Communication from Joshua was excellent, he kept us in the loop at all times regarding viewing times, documents we needed to fill in and the progress of our application. Joshua really knows his stuff and even our parents (who also came to the viewing and are landlords themselves) were impressed by ... Read Full Review

Everything ran very smooth throughout. Josh was very helpful both before and after our move in date. Would definitely recommend this ... Read Full Review

Our overall experience with Akelius was very good indeed. Everything went very smoothly with the paperwork and the move. Narin Shaker and Sanna Ahmed were very pleasant to deal with and helped with every enquiry we had....Would definitely recommend this ... Read Full Review

Sheree was amazing. She went above and beyond to ensure i settled into my apartment on time, by making calls and emails at midnight london time to my australian landlords due to them losing the reference email Sheree had sent them. She also took it upon herself to come help me access my apartment ... Read Full Review

We had a good experience with Akelius overall. Our main point of contact was Joshua Ogunleye who was fair and attentive throughout. There were a couple of small issues with the flat when we first moved in but they were taken care of promptly. Would ... Read Full Review