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Camberwell, London SE5
2.3/5, 33 Reviews
35% Recommended
100% sales valuation accuracy
33% letting valuation accuracy
47% sales fee satisfaction
50% letting fee satisfaction
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"[[EDIT ORIGINAL START]] The..."
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1 Star Review
By : 'richard'
Services : Letting(I am a Tenant)
Would you recommend ? : No
6 Sept 2012
People found this helpful16
[[EDIT ORIGINAL START]] The most horrific and stressful experiences of my life has been dealing with Eaton Green. As with most crooks they are exceptionally obliging before you sign up and then this happens - - During the tenancy there were consistent failures to respond to emails in a timely manner, every time I contacted them it would take 4 or so reminders to try and get a response. A number of times individuals were on "holiday" or out of the office. You would expect with a competent organisation that an Out of Office would be on, but no, and then when one of my emails was followed up with a phone call I did receive an out of office reply, 4 hours later. - There were some on going issues that took months to fix, kept getting fobbed off and not informed when the person who was dealing with the issue was away or on holiday... again. - As we checked out the flat was left in a spotless condition, however we are currently going through the TDS to try and recoup monies held back for cleaning the oven and bathroom. The evidence submitted by Eaton Green to the TDS contains an invoice from Libra Cleaning Services, unfortunately due to the unlimited nature of this company I can't check whether they are in fact related, but has anyone else had this used on them? I will post here the outcome of the TDS dispute but at the moment I'm feeling distinctly helpless and there is nothing I can do to prevent being screwed over. Once the case is adjudicated I will be getting in touch with the Property Ombudsmen to put in a formal complaint. I absolutely hate unfairness in the world and Eaton Green utilise their position to rip off unsuspecting tenants. Anyone who reads this and has been screwed over, do make the effort to complain, technically they have a code of conduct under ARLA to stick to, Eaton Green definitely do not and the only way things will change is by letting these organisations know about it. To sum up - STAY AWAY FROM THESE CORRUPT, INCOMPETENT CROOKS! [[EDIT ORIGINAL END]] The most horrific and stressful experiences of my life has been dealing with Eaton Green. They are exceptionally obliging before you sign up and then this happens - - During the tenancy there were consistent failures to respond to emails in a timely manner, every time I contacted them it would take 4 or so reminders to try and get a response. A number of times individuals were on "holiday" or out of the office. You would expect with a competent organisation that an Out of Office would be on, but no, and then when one of my emails was followed up with a phone call I did receive an out of office reply, 4 hours later. - There were some on going issues that took months to fix, kept getting fobbed off and not informed when the person who was dealing with the issue was away or on holiday... again. - As we checked out the flat was left in a spotless condition, however we are currently going through the TDS to try and recoup monies held back for cleaning the oven and bathroom. The evidence submitted by Eaton Green to the TDS contains an invoice from Libra Cleaning Services, unfortunately due to the unlimited nature of this company I can't check whether they are in fact related, but has anyone else had this used on them? I will post here the outcome of the TDS dispute but at the moment I'm feeling distinctly helpless and there is nothing I can do to prevent being screwed over. Once the case is adjudicated I will be getting in touch with the Property Ombudsmen to put in a formal complaint. I absolutely hate unfairness in the world and Eaton Green utilise their position to rip off unsuspecting tenants. Anyone who reads this and has been screwed over, do make the effort to complain, technically they have a code of conduct under ARLA to stick to, Eaton Green definitely do not and the only way things will change is by letting these organisations know about it.
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By : will
8 Sept 2012[[EDIT ORIGINAL START]] you ' re absolutely right Richard, I know how you feelingl man!! I wish could be in touch with you. Because people need to be warned about this company and this company needs to be checked!! check my post :) WILL:) Mete Enver and Osman Cannur do not believe what they say to you!!! STAY AWAY FROM THESE CORRUPT, INCOMPETENT CROOKS! [[EDIT ORIGINAL END]] you ' re absolutely right Richard, I know how you feelingl man!! I wish could be in touch with you. Because people need to be warned about this company and this company needs to be checked!! check my post :) WILL:) Mete Enver and Osman Cannur do not believe what they say to you!!!
By : richard
17 Sept 2012I have just received the report from the Tenancy Dispute Service and we have been awarded the full disputed amount in respect of deductions relating to cleaning charges and the check out fee. I'm happy to get the money but more happy to take it off Eaton Green. With regards to the check out fee I assume this is standard on all their short tenancy agreements where at point 24.12 they state that the check out fee is paid by the Landlord but on their terms and conditions they say there will be a charge of £90 + VAT for the tenant. The independent adjudicator commented - "I must consider the contractual obligations the tenancy agreement places on the tenants and the landlord in connection with the deposit (since the tenancy agreement is the contract that governs the tenancy). In this instance I note that Clause 24.12 places an obligation on the landlord, not the tenants to pay this fee. I therefore make no award to the landlord."
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 47% | £70,000 | £350,000 |
| Lettings | 33% | 50% | £875 | £2,000 |
Address
Eaton Green Estate Agents
112 Denmark Hill, London, Greater London
SE5 8RX
020 7978 8668
Services offered
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- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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1 Star Review
By : 'Tenant'
Services : Letting (As a Tenant)
Would you recommend ? : No
20 Aug 2025
People found this helpful0
They are literally waiting people who don't know the law well so they can scam them. Never trust this estate... Read Full Review
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Avoid: Extremely poor ...
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1 Star Review
By : 'D'
Services : 2
Sold price : £1450
Would you recommend ? : No
Postcode : SE25
1 Aug 2025
People found this helpful
Extremely poor service and communication- a profound lack of competency. I had to end up arranging important repairs directly with the landlord’s contractor to get anything done. It took months to resolve fairly straightforward issues. I would avoid working with Eaton Green at all costs, as it... Read Full Review
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Avoid at all ...
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1 Star Review
By : 'Antoni'
Services : Letting (As a Tenant)
Rent PCM : £900
Would you recommend ? : No
Postcode : SE26
31 Mar 2023
People found this helpful2
Everyone knows renting in London is a nightmare and it's partially because of awful estate agents like Eaton Green. The people who work here are rude, dishonest, irresponsible, and unprofessional. Also, £900 p/m for a rat-infested studio flat in South London should be a criminal... Read Full Review
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1 Star Review
By : 'Wise'
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : TS25
24 Apr 2022
People found this helpful2
Thought about using these but after reading the reviews I think I shall go to a company that doesn't bully or attack it's clients!!!!!! Think there shop should be picketed to prevent others falling victim to these... Read Full Review
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Terrible customer service, ...
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1 Star Review
By : 'Mona'
Services : Letting (As a Tenant)
Rent PCM : £1500
Would you recommend ? : No
Postcode : OX1
24 Apr 2022
People found this helpful2
Terrible customer service, very arrogant unfriendly people, I've seen sewer rats with more decorum complete morons the lot of... Read Full Review
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⛔️⚠️⛔️⚠️ ...
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1 Star Review
By : 'Simon'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : SE27
22 Apr 2022
People found this helpful12
⛔️⚠️⛔️⚠️ crooks! From start to finish it felt dodgy. Extremely aggressive staff - hassling for the deposit. Lying about gas & other safety certificates. Threatening behaviour and constant abusive phone... Read Full Review
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Hooligans the whole bunch. ...
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1 Star Review
By : 'Immanuel'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : ML3
22 Apr 2022
People found this helpful13
Hooligans the whole bunch. Violent entitled priveleged. Nice haircuts though the whole lot have. Don't care about tenants or anything... Read Full Review
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I came in to find a place to ...
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1 Star Review
By : 'John'
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : SE5
21 Apr 2022
People found this helpful11
I came in to find a place to rent and got the shit kicked out of me. Dunno why but this place seems to think that they're MMA fighters, won't be going there... Read Full Review
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Violent and aggressive staff. ...
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1 Star Review
By : 'Stone'
Services : Letting (As a Tenant)
Rent PCM : £2000
Would you recommend ? : No
Postcode : SW1A
21 Apr 2022
People found this helpful13
Violent and aggressive staff. Regardless of the reason there is no justification for Allowing your agents to assault members of the... Read Full Review
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'Tenant rights' ...
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1 Star Review
By : 'Hugh'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : SE15
21 Apr 2022
People found this helpful23
'Tenant rights' is not a concept the staff is capable of comprehending. Rude, threatening and even violent when it comes to dealing with complaints and negotiation. Unforgivable conduct from what are supposed to be professional... Read Full Review
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Excellent service and ...
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5 Star Review
By : 'Michele'
Services : Sales (As a Vendor)
Sold price : £70000
Would you recommend ? : Yes
Postcode : SE20
27 Nov 2021
People found this helpful1
I have been extremely impressed with the high standard of service I have received from Eaton Green regarding the sale of commercial leasehold property in south east London. I was advised by Principal Osman Cannur throughout and his able and charming assistant Harry. Osman was the driving force... Read Full Review
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DO NOT WASTE YOUR PRECIOUS ...
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1 Star Review
By : 'Gabi'
Services : Letting (As a Tenant)
Rent PCM : £1500
Would you recommend ? : No
Postcode : SE5
5 Nov 2021
People found this helpful22
DO NOT WASTE YOUR PRECIOUS TIME ON EARTH DEALING WITH THESE AWFUL HUMANS. If I could give zero stars I would. They are horrendous to tenants, they are rude, bad at their jobs and use intimidation as a... Read Full Review
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By : Steve Islands
21 Apr 2022Fuck off or I'll do...
Etonian green ...
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5 Star Review
By : 'rachael3112@btinternet.com'
Services : Letting (As a Tenant)
Rent PCM : £875
Would you recommend ? : Yes
Postcode : SE25
8 Apr 2021
People found this helpful0
First of all I met Harry at the property that I am now going to rent.. very nice gentleman, showed me around and was happy to answer any questions that I had, Lana then helped me through the process of transitioning, she has been very helpful and understanding as I had problems with a previous... Read Full Review
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At a time when legislation is ...
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1 Star Review
By : 'Jackson'
Services : Conveyancing (Conveyancing)
Sold price : £350000
Would you recommend ? : No
Postcode : SE5
13 Jan 2021
People found this helpful15
At a time when legislation is clamping down on cowboys and fraudsters, it is a shame that this outfit has been missed by the authorities. How they are not spending time at her majesties pleasure, is the biggest mystery of... Read Full Review
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CROOKS AND COWBOYS AVOID ...
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1 Star Review
By : 'Kay'
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : BR1
19 Oct 2019
People found this helpful13
CROOKS AND COWBOYS AVOID AVOID AVOID STAY CLEAR FROM THESE PEOPLE THE PUBLIC THEY WILL SCAM YOU TAKE THE PISS OUT OF AND THEY INVOLVED IN... Read Full Review
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I have been a tenants for ...
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5 Star Review
By : 'evans'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SE5
2 Mar 2018
People found this helpful1
I have been a tenants for Eaten green for years now and i couldn't recommend them anymore they are amazing. whenever i have a issue with the property Ellie and Demi deal with ti straight... Read Full Review
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Remi was very helpful finding ...
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5 Star Review
By : 'Turkmen'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : SE22
2 Oct 2017
People found this helpful0
Remi was very helpful finding me a place to rent. The flat meet my enquires perfectly. Remi was always very helpful and made my experience very... Read Full Review
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I have just sold my second ...
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5 Star Review
By : 'Amber'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SE15
2 Oct 2017
People found this helpful0
I have just sold my second property though Eaton Green and have always been happy with the communication. Even when we lost our first buyer Eaton Green had a clear plan of action and a approach of finding a better purchaser. Would like to thank them again for their... Read Full Review
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An agent from this company ...
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1 Star Review
By : 'James'
Services : Letting (As a Tenant)
Rent PCM : £1705
Would you recommend ? : No
Postcode : SE22
7 Sept 2017
People found this helpful11
An agent from this company let himself into my property without any notice whatsoever AFTER THE PROPERTY HAD ALREADY NEED LET - no appointment, not even a knock on the front door. I walked around the corner to find him walking into the master bedroom at 6pm. My children are completely spooked and... Read Full Review
Comments on Agent Fees
God knows what they were charging the property had been let by another agent.
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I was very impressed by how ...
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5 Star Review
By : 'Jack'
Services : Letting (As a Tenant)
Rent PCM : £1
Would you recommend ? : Yes
Postcode : SE5
5 Aug 2014
People found this helpful4
I was very impressed by how Eaton Green handled the process of letting my first property. They offered a lot of friendly advice and really helped me in situations where I didn't have the best knowledge. I was confident with Eaton Green that they would keep me in the loop of what was happening with... Read Full Review
Comments on Agent Fees
Very affordable in comparison with other companies I looked at. Very satisfied.
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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