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The Home Cloud

4/5, 8 Reviews
75% Recommended

100% letting valuation accuracy

88% letting fee satisfaction

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An estate agency designed for the real world. Our mission is to give people an estate agency that has better communication, a clearer process and total transparency. It's designed for people who haven't got time chasing estate agents, who need a responsive service that works alongside their everyday li
ves. If you are thinking about selling or letting, get started today!
"Beyond..."

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1 Star Review
UserName

Tom

By : 'Jacksmith2204'
Services : Letting(I am a Tenant)
Rent PCM : £950
Would you recommend ? : No
Postcode : SL6

9 Aug 2018
People found this helpful7

Please do not rent with these ! If I could give it 0 stars I would, they was no help, we had one man who was supposed to be helping us named Tom and from the beginning it was a nightmare, not only was everything overpriced but we had our key box broke into and keys taken which wasn't solved by them for 3 months, our washing machine leaked to downstairs due to them previously putting the washing machine on top of a pipe and even though it was a fire hazard they never came out till a month later, we cleaned the flat top to bottom once we left and they still charged us for a professional cleaner to come in, all Tom was was arrogant and rude I beg anyone reading this do not rent with this estate agents !

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Letting100%88.00%£500£2,000
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
1052000000
Address

The Home Cloud
8 St James\'s SquareLondon, Greater London
SW1Y 4JU
0118 327 1991

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 18:00
  2. 09:00 - 18:00
  3. 09:00 - 18:00
  4. 09:00 - 18:00
  5. 09:00 - 18:00
  6. 10:00 - 15:00
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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I had a great experience ...

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5 Star Review

By : 'Daniel'
Branch : Pall Mall, 8 St James\'s Square
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : LA12

26 Feb 2024
People found this helpful0

I had a great experience renting my flat. The team were always extremely helpful and responsive throughout my whole tenancy and helped me with any management issues. I would recommend to anyone looking for a ... Read Full Review

Comments (0)Was this helpful?:
The Home Cloud, were ...

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5 Star Review

By : 'Amiee'
Branch : Pall Mall, 8 St James\'s Square
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : CF10

29 Jan 2021
People found this helpful0

The Home Cloud, were professional and extremely helpful when it came to me moving in to my first flat. They answered all my questions when needed. Thank you to the ... Read Full Review

Comments (0)Was this helpful?:
Fantastic ...

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5 Star Review
UserName

UserName

By : 'Emma'
Branch : Pall Mall, 8 St James\'s Square
Services : Letting (As a Tenant)
Rent PCM : £650
Would you recommend ? : Yes
Postcode : S3

27 Jan 2021
People found this helpful0

I have recently viewed a property & secured a new tenancy, very pleased with my new flat and the service I was given. Thanks to the team at The Home ... Read Full Review

Comments (0)Was this helpful?:
Amazing,The Home Cloud was ...

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5 Star Review

By : 'Amiee'
Branch : Pall Mall, 8 St James\'s Square
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : CF10

22 Jan 2021
People found this helpful0

Amazing, The Home Cloud was very helpful and professional when it came to me renting and moving in the my apartment. A very smooth process and they were very understanding and helpful when it came to answering my questions. Would 100% recommend and I will definitely use again when finding a new ... Read Full Review

Comments (0)Was this helpful?:
Great ...

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5 Star Review

By : 'Kaiya'
Branch : Pall Mall, 8 St James\'s Square
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SW6

3 Jan 2019
People found this helpful0

Have rented with these guys for a while now and always impressed with how they have dealt with management ... Read Full Review


Comments on Agent Fees

Fess were £125 which were much lower then other agents.

Comments (0)Was this helpful?:
Very ...

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5 Star Review

By : 'Ansh'
Branch : Pall Mall, 8 St James\'s Square
Services : Letting (As a Owner)
Rent PCM : £500
Would you recommend ? : Yes
Postcode : RG7

3 Jan 2019
People found this helpful0

The team have been very helpful in helping me secure the right tenant for my property. They have been much easier to work with then some of the previous agents I have ... Read Full Review


Comments on Agent Fees

Reasonable

Comments (0)Was this helpful?:
Beyond ...

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1 Star Review
UserName

By : 'Jacksmith2204'
Branch : Pall Mall, 8 St James\'s Square
Services : Letting (As a Tenant)
Rent PCM : £950
Would you recommend ? : No
Postcode : SL6

9 Aug 2018
People found this helpful7

Please do not rent with these ! If I could give it 0 stars I would, they was no help, we had one man who was supposed to be helping us named Tom and from the beginning it was a nightmare, not only was everything overpriced but we had our key box broke into and keys taken which wasn't solved by ... Read Full Review

Comments (0)Was this helpful?:
Unhelpful, regularly ...

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1 Star Review

By : 'Ronnabe'
Branch : Pall Mall, 8 St James\'s Square
Services : Letting (As a Tenant)
Rent PCM : £1600
Would you recommend ? : No
Postcode : W3

9 Jul 2018
People found this helpful4

Renting through Tom and The Home Cloud has been a nightmare. I have requested call-backs which have not been returned more than once and had to wait more than a week for responses to emails. Communication with this agency has been abysmal, others in our flat block have had similar experiences and ... Read Full Review


Comments on Agent Fees

Good.

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 10/25/2021, 10:39:59 AM by allAgents

Awards won by The Home Cloud

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