Braemar Estates

My son transferred his flat to me. Management fee invoices had been issued prior to the transfer.The fees were paid to that previous account Brown032. They re-issued the same invoices to me on a new account they set up Brown092. Despite sending e mails saying the sums had been paid, with transfer ... Read Full Review

Your response to both myself and our solicitor has been extremely poor. You do not respond to post at all or e-mails in a timely fashion; correspondence that we started in July had received no response by the end of November. Having obtained a telephone number for our solicitor to call in this last ... Read Full Review

Paul has helped me sell my property in the Beetham towers,Manchester and I have found him to be very helpful,honest and professional. Paul answered most queries I had regarding the sale of this property immediately and when he was unavailable, he called me back within ... Read Full Review

I am reaching to describe my experiences dealing with your company. I have had to deal with so many admin errors by your team who cannot even manage a simple change of address on my account, now I am facing losing a buyer to my property as we have been waiting for a management pack (for £300!) to ... Read Full Review

An absolutely horrible company to deal with. Failed to respond to six emails over a 6 week period and telephone calls. Hate being forced to to deal with sneaky, unhelpful companies like Braemar. ... Read Full Review

Horrible, Truly horrible. Frankly, I'd rather get cancer than deal with these guys. I complete agree with the previous reviews. They seem to have a deliberate policy of not responding to email. After close to 25 emails over the last 3 years, I finally got a first response s few days ago. I ... Read Full Review

What a rip off!!! And they don't even want to take any ownership or responsibility to resolve issues. Will be seeking legal advice regarding this company.. I was sent a letter to pay �125 ground rent charges.. Called to make a payment within 28 days and the rip off merchants now want over ... Read Full Review

This company sends unreasonable demands for fees. They refuse to answer the phone in order to set up direct debits; it is impossible to get hold of the company. They do not send initial bills and simply send late payment demands. They are not acting legally or ... Read Full Review

I suggest if you value your sanity and your finances you have nothing to do with this company. After 10 years of owning a flat in Leeds, and abiding by all T&Cs, this shambles of a company bought the leasehold. since then they have failed to respond to any letters I have sent them, including ... Read Full Review

The worst people I have ever dealt with. We were moving into a property managed by Braemar and were absolutely appalled at the state in which we found it in when we received the keys and moved in. The place was disgusting, there was mould on the sofas, dead insects and dust all over the kitchen ... Read Full Review

Worst company to deal with ever. Send charges for things they failed to charge you properly for form 2 years ago, and then have the nerve to say payment is due immediately. Also crap at onboarding new customers. took a year of repeated emails informing them of my purchase before they finally ... Read Full Review

Braemar are the management company for my apartment block. I had a roof leak which damaged my property. I reported to Braemar on 30 July 2015. It is now June 2016 and we are no further forward. I have dealt with Alistair Keetley, Dan Dickinson, Ian Eaton and Joe Kenny. They all made the right ... Read Full Review

These are the most appalling people I have ever dealt with. They ignore every communication. They have no interest in anything but the money coming in. Awful, avoid at all ... Read Full Review

The most UNPROFESSIONAL, APPALLING company I have ever dealt with. Recently moved into a new flat only to find it in the exact same state as the day I viewed it weeks earlier, which was also the day the previous tenants were moving out. Their breakfast was still left on the side, grease and food ... Read Full Review

Apart from SIMARC, Braemar have to be THE worst managing agents. They take your money & do nothing for you in return. I cannot believe how they stay in business! EVERY member of staff is useless. They can't take criticism either. Considering who pay their wages! Very odd bunch of people. ... Read Full Review

I went to view a property on 1 Dec 2014 with an intention of buying and made an offer. Six months on there has been communication for the agent and nor are any emails or request for a survey or my solicitor's correspondence responded to. What a joke agency and declining valuable business without ... Read Full Review

Constantly add extra unjustified charges to our accounts. Never replying to emails when questioned about charges. Constant problems with the BDEC heating system with regards to charges and services. Overall the worst management company I have ever dealt with, I have never met a more incompetent ... Read Full Review

I have been renting through them for 3 months now and there hasn't been a single day when everything in the flat has worked. Faulty taps, leaking showers, broken dishwasher, the list goes on. I reported my dishwasher as broken 4 weeks ago and it hasn't been fixed. It took 3 weeks and repeated ... Read Full Review

I have had a number of problems with this letting agency. Firstly, I was not informed about a lot of their procedures until after I had paid my deposit. For example, they would have inspections every three months as well as gas checks and PAK tests. Each time these were arranged during working ... Read Full Review

Totally unprofessional - have caused huge financial loss by failing to respond despite in desperation appointing a surveyor to deal with them. Rude , arrogant and the surveyor Chris Eaton and his boss simply fail to respond no matter how helpful polite or indeed upset you get. Their workmen relieve ... Read Full Review